Add office photos
Engaged Employer
i
This company page is being actively managed by
Vertex Global Services Team. If you also belong to the team, you
can get access from
here
Vertex Global Services
Compare
Filter reviews by
Top Mentions
in Vertex Global Services Customer Success, Service & Operations Department Reviews
38 reviews found
Sort by:
Popular
Similar companies for Customer Success, Service & Operations Department
You are reading trusted reviews. Keep reading to find out more about
Vertex Global Services.
Discover interview dos and don'ts from real experiences
Top trending discussions
View All
Career Growth
2w (edited)
a java developer
Seeking advice on current job
Current Job Situation:
I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation.
Concerns:
1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies?
2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch?
Seeking Advice:
What modern technologies should I learn to stay relevant?
Got a question about Vertex Global Services?
Ask anonymously on communities.
People also ask about Vertex Global Services's Customer Success, Service & Operations Department
Is Vertex Global Services's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 38 employee reviews, it's clear that most employees have an average experience working at Vertex Global Services's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 4.0, while salary & benefits is rated the lowest amongst all factors at 3.8. Read reviews about work-life balance and salary & benefits on AmbitionBox.
Does Vertex Global Services's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Vertex Global Services's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.8 out of 5, based on 38 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Vertex Global Services's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Vertex Global Services's Customer Success, Service & Operations Department, click here.
How is the work culture at Vertex Global Services's Customer Success, Service & Operations Department?
Work culture at Vertex Global Services's Customer Success, Service & Operations Department is rated 3.8 out of 5 by 38 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Vertex Global Services's Customer Success, Service & Operations Department, click here.
How is the job security at Vertex Global Services's Customer Success, Service & Operations Department?
Based on 38 reviews on AmbitionBox, Vertex Global Services's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Vertex Global Services's Customer Success, Service & Operations Department, click here.
Tell us how to improve this page.
- Home >
- Reviews >
- Vertex Global Services Reviews >
- Vertex Global Services Customer Success, Service & Operations Department Reviews Reviews
Gender Based Ratings at Vertex Global Services Customer Success, Service & Operations Department
based on 37 reviews
Rated by 11
Women
Rated by 26
Men
Working Days at Vertex Global Services Customer Success, Service & Operations Department
based on 38 reviews
Rotational Shift
38%
Monday to Friday
32%
Monday to Saturday
24%
Alternate Saturday off
3%
Other
3%
Work Timings at Vertex Global Services Customer Success, Service & Operations Department
based on 38 reviews
Flexible timing
Strict (9am - 6pm)
Strict (1.30pm - 10.30pm)
39%
26%
10%
25% employees reported other strict timings
Shift Timings at Vertex Global Services Customer Success, Service & Operations Department
based on 38 reviews
Day shift
Night shift
95%
5%
Business Travel at Vertex Global Services Customer Success, Service & Operations Department
based on 38 reviews
No travel
63%
Within city
29%
International travel
4%
Within country
4%
|
Assistant Manager
6
salaries
|  ₹3 L/yr - ₹5 L/yr |
|
Customer Care Executive
5
salaries
| ₹1.8 L/yr - ₹2.9 L/yr |
|
Customer Support Executive
4
salaries
| ₹2.2 L/yr - ₹3 L/yr |
|
Customer Service Executive
4
salaries
| ₹2 L/yr - ₹3 L/yr |
|
Executive
2
salaries
| ₹0.2 L/yr - ₹3.5 L/yr |
Explore more salaries
Cafeteria
1 total
response
Retirement benefits
0 total
responses
Office cab/shuttle
0 total
responses
Stock options
0 total
responses
Compare Vertex Global Services with
TCS
Compare
Infosys
Compare
Wipro
Compare
HCLTech
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Rate your company