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Vertex Cosmos Customer Success, Service & Operations Department Reviews

based on 34 reviews
Updated 23 Jan, 2025

Overall Rating

2.2/5
How AmbitionBox ratings work?

Category Ratings

2.1

Company culture

2.1

Skill development

2.0

Work-life balance

2.0

Work satisfaction

1.8

Job security

1.8

Salary

1.7

Promotions

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1.2
 • 5 Reviews
3.7
 • 5 Reviews
Top Mentions in Vertex Cosmos Customer Success, Service & Operations Department Reviews

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Top Vertex Cosmos Interview Questions

Q1. What is the Difference between empathy and simpathy ?
Q2. What is calibration and why it is necessary ?
Q3. What is Quality parameters?
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People also ask about Vertex Cosmos's Customer Success, Service & Operations Department

Is Vertex Cosmos's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.2 out of 5 from over 34 employee reviews, it's clear that most employees have a below average experience working at Vertex Cosmos's Customer Success, Service & Operations Department. Company culture holds the highest rating at 2.1, while career growth is rated the lowest amongst all factors at 1.7. Read reviews about company culture and career growth on AmbitionBox.
Does Vertex Cosmos's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Vertex Cosmos's Customer Success, Service & Operations Department employees rate their salary and benefits at 1.8 out of 5, based on 34 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Vertex Cosmos's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Vertex Cosmos's Customer Success, Service & Operations Department, click here.
How is the work culture at Vertex Cosmos's Customer Success, Service & Operations Department?
Work culture at Vertex Cosmos's Customer Success, Service & Operations Department is rated 2.1 out of 5 by 34 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Vertex Cosmos's Customer Success, Service & Operations Department, click here.
How is the job security at Vertex Cosmos's Customer Success, Service & Operations Department?
Based on 34 reviews on AmbitionBox, Vertex Cosmos's Customer Success, Service & Operations Department employees rate job security at 1.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Vertex Cosmos's Customer Success, Service & Operations Department. To read reviews about job security at Vertex Cosmos's Customer Success, Service & Operations Department, click here.

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Gender Based Ratings at Vertex Cosmos Customer Success, Service & Operations Department

based on 33 reviews
2.3
Rated by 9 Women

Rated 1.9 for Work-life balance and 1.7 for Company culture

women
2.0
Rated by 24 Men

Rated 2.1 for Company culture and 2.1 for Skill development

men

Working Days at Vertex Cosmos Customer Success, Service & Operations Department

based on 34 reviews
Rotational Shift
68%
Monday to Saturday
28%
Other
4%

Work Timings at Vertex Cosmos Customer Success, Service & Operations Department

based on 34 reviews
Strict (9am - 6pm)
Flexible timing
Strict (9am - 6.30pm)
32%
22%
13%
33% employees reported other strict timings

Shift Timings at Vertex Cosmos Customer Success, Service & Operations Department

based on 34 reviews
Day shift
Night shift
83%
17%

Business Travel at Vertex Cosmos Customer Success, Service & Operations Department

based on 34 reviews
No travel
65%
Within city
35%
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