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Udaan

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based on 5k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Tech Startup - 2024

About
Reviews
5k
Salaries
17.3k
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334
Jobs
8
Benefits
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Udaan Customer Support Executive Bangalore / Bengaluru Reviews

Updated 7 Jan, 2024

Overall Rating

4.1/5

based on 15 reviews

Rating distribution

5

7 (46.7%)

4

2 (13.3%)

3

2 (13.3%)

2

1 (6.7%)

1

3 (20.0%)

Category Ratings

3.8

Work satisfaction

3.7

Company culture

3.4

Salary

3.4

Work-life balance

3.4

Skill development

3.0

Job security

2.7

Promotions

What employees say about Udaan?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

71% employees reported

Flexible timing

36% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

6 reviews

4.1

Rated by Men

8 reviews

Udaan is rated 4.1 out of 5 stars on AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the c ... Read more

Udaan is rated 4.1 out of 5 stars on AmbitionBox, based on 15 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Udaan Customer Support Executive Bangalore / Bengaluru Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 01 May 2023

Likes

Team work makes dream work

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

N/A

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Hyderabad pilot Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Apr 2022

Likes

Udaan is ok but TLs who work there are very worst and thay will spoil the work atmosphere in the floor saying that we need to inform them like kids in the sense if we go to washroom also we need to inform them so only this is very bad remove them first if not you have to hear this kind of reviews more in future

Dislikes

These TLs are very baad and they will not allow executives to work properly in the floor very pressure, torture, treating like a kid all these are involved in this company

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2023

Likes

leave policy

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

No wfh

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

posted on 07 Jan 2024

Overall Rating

Women @ Work is now live!

Explore industry insights, find exclusive jobs & unlock exciting rewards

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 May 2021

Likes

Working with udaan is a great experience, friendly environment, Team leader(sayed zabi) is a awesome person, Very cooperative,U won't feel any pressure while working in udaan.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Haven't received any presents or bonus in any occasions., that's sad.

Work Details

Good

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Jun 2022

Likes

Nothing

Dislikes

This is wrost place to do work which i have been never ever seen

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

The management of udaan doesn't respect their employees at all. worst experience

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2023

Likes

Work environment n team work

Salary - Good
Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Job security

You are reading trusted reviews. Keep reading to find out more about Udaan.

Customer Support Executive in Bangalore / Bengaluru

Telesales Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 02 Aug 2020

Likes

Before covid 19 was grate .

Salary - Excellent
Company culture - Good

Dislikes

Work pressure is more comparing to B2C platform prices are high in B2B , post giving feed back non of them had taken action

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

I was informing my friends that I am working one of best companies , but now it's iriteting us due to work pressure

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Dec 2022

Likes

Working environment is good

Company culture - Good
Work-life balance - Good

Dislikes

No job secured

Job security - Poor
Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

5.0

Skill development

1.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 26 Jun 2020

Likes

Got terminated from contract during lockdown without any prior notice.

Skill development - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

No offense, we all are puppets the main people behind all these are answerable.

Salary - Poor
Job security - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Apr 2022

Likes

Worst really worst. Do not even think of joining Udaan company.

Dislikes

No job guarantee in udaan. It's 3rd party.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

In the beginning it was peace

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Nothing

Customer Support Executive in Bangalore / Bengaluru

Contractual

·

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 27 Nov 2022

Likes

Salary on Time

Company culture - Good

Dislikes

work pressure

Job security - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Sep 2020

Likes

No job security but work is peace. And salary also is provided on the promised time

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Job security

Job security - Bad

Work Details

Fantastic

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Support Executive in Bangalore / Bengaluru

SCM & Logistics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Sep 2019

Likes

One of the best company to work with when u are starting as a fresher in career Los of opportunity and exposure is provided based on the ability one has and my journey was just so memorable at Udaan.... The best experience anyone can have and would be very proud yo be called a Ex Udaan Employee

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing at all

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Quality Assurance and Testing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

Skill development

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

Work-life balance

posted on 23 Dec 2023

Likes

Salary - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Promotions - Bad

Overall Rating

Top trending discussions

View All

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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More about working at Udaan

#12 Best Tech Startup - 2022

#8 Best Tech Startup - 2021

#3 Best Mid-Sized Internet Company - 2021

HQ - Bangalore,Karnataka, India
Internet
1k-5k Employees (India)
Financial Services
Retail

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Udaan reviews submitted by Udaan employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Udaan is the right company for you. 71% of employees reported the working day...s at Udaan as Monday to Saturday. 64% employees reported the work timings at Udaan as Strict timing. Read more

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Udaan Customer Support Executive Bangalore / Bengaluru Reviews

Udaan Customer Support Executive Salaries in Bangalore / Bengaluru

based on 106 salaries

₹1.9 L/yr - ₹5 L/yr

17% more than the average Customer Support Executive Salary in India

View more details

Employee Benefits for Udaan Customer Support Executive Bangalore / Bengaluru

Free meal

1 total response

Health insurance

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

View All

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