TTEC India is rated
3.3 out of 5 stars on
AmbitionBox, based on 43 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TTEC India is rated
3.3 out of 5 stars on
AmbitionBox, based on 43 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in TTEC India Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
43 reviews found
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Popular
Customer Service Executive in
Ahmedabad
Intern
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 26 Jan 2025
Likes
Work culture, work life balance, awsome team lead, fabulous college, salary hike, work from home environment provided by the workings
Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
There no x employee hiring police
Promotions - Poor
Work Details
Work policy:
other
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Nov 2024
Likes
1. Cab service
2. Canteen food
3. Games like Pool and Table Tennis
4. Health insurance policy
5. Training phase
Dislikes
1. Worst security staff who physically frisk you in & out every time as if you are some smuggler
2. No phones are allowed for associates! What if they have a family emergency? or someone falls sick? No empathy for employees
3. Newly appointed team leaders are rude and waiting to pick on you for every small reason, Management is useless and not helpful
4. Strict working hours in production with no relief apart from having breakfast else you work 9.5 hours shift like a donkey
5. Associates well-being neglected by management the cost of pleasing global clients and their customer base, even on a sick leave of one day asked for medical documents, harassed by putting corrective action on system and also leave balances deducted illegally without informing
6. No consideration for employees mental health issues and leaders make joke of it...Read More
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
I would say a lot like incompetent senior and they lie while they hire
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad
Customer Service Executive in
Srinagar
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 22 Nov 2024
Likes
Team leader was great...overall company culture is wow.
Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Low salary
Customer Service Executive in
Ahmedabad (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Nov 2024
Likes
Nothing
Dislikes
Politics, manager behaviour, no response of HR, no employee care, worst company
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Service Executive in
Ahmedabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 Nov 2023
Likes
It's a very good place to work. Team leads and supervisor are very helpful. Great opportunity to work here with TTEC ✨✨
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
There is nothing to dislike about working at TTEC. I love working at TTEC✌️❤️
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We love that you are having a wonderful working experience with us. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Customer Service Executive in
Ahmedabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 02 Apr 2024
Likes
Nothing
Salary - Good
Dislikes
Toxic culture discrimination patialities
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
WFH
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
TTEC India.
Customer Service Executive in
Ahmedabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 22 Sep 2023
Likes
Good culture.. liking it ... has friendly colleagues
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
Not that desi vibe ...
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Thank you for taking the time to give us your feedback. We understand your situation and want to assure you that we are constantly looking for the best ways to train our associates, especially new hires, so that they feel successful in their roles. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
Customer Service Executive in
Ahmedabad
Full Time
·
After Sales Service & Repair Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 11 May 2023
Likes
supportive management
Job security - Good
Dislikes
less salary, no growth, no increment, high pressure, night sifts
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Ahmedabad
Full Time
·
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 06 May 2022
Likes
Good knowledge of ecommerce sites.
Skill development - Good
Dislikes
Leave policy, job security
Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Work policy:
At present wfh in future it will be wfo
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave us a review. We constantly seek solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
Customer Service Executive (working remotely)
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
5.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 09 Nov 2024
Likes
That the payment is on time and sometimes extra
Salary - Excellent
Skill development - Excellent
Dislikes
Lots of stress provided free of cost. They think we are robots not humans
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Ahmedabad
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 04 Apr 2023
Likes
It's going to be my life time regret that I worked here
Dislikes
Everything
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to train our managers so that they provide the best leadership possible. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Customer Service Executive in
meghalaya shillong
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 09 Oct 2023
Likes
Overall it's a good working experience
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
None
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We love that you are having a wonderful working experience with us. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Customer Service Executive (working remotely)
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
3.0
Work satisfaction
4.0
Company culture
2.0
Work-life balance
posted on 03 Apr 2023
Likes
It's work culture is good
Job security - Good
Company culture - Good
Dislikes
No appraisal and no proper management
Promotions - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to train our managers so that they provide the best leadership possible. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Customer Service Executive in
Ahemdabad,Makarba near LJ College
Back Office Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Nov 2020
Likes
I like about ttec India Private Solutions working culture and friendly nature of all staff and I like company policies and job security.
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
NA
Work Details
My work life is so grace and smooth.No work load pressure. I enjoyed everyday in Ttec.
People also ask about TTEC India's Customer Service Executives
How is TTEC India to work for?
TTEC India is rated 3.3 out of 5, based on 43 reviews by employees on AmbitionBox.
TTEC India is known for Company culture which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at TTEC India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TTEC India?
According to AmbitionBox ratings, TTEC India employees rate its salary and benefits as 3.4 out of 5. You can know more about TTEC India Salaries at AmbitionBox
How is the work culture at TTEC India?
Work culture is rated 3.4 at TTEC India by 43 employees. While job security is rated 3.1 and work-life balance is rated 3.0 at TTEC India. Read detailed reviews by employees of TTEC India on AmbitionBox.
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