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3.7

based on 1.2k Reviews

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TTEC India Customer Service Executive Reviews

based on 43 reviews
Updated 26 Jan, 2025

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.4

Company culture

3.4

Salary

3.2

Skill development

3.1

Job security

3.0

Work-life balance

3.0

Work satisfaction

2.6

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Top Mentions in TTEC India Customer Service Executive Reviews

43 reviews found

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People also ask about TTEC India's Customer Service Executives

Is TTEC India a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 43 employee reviews, it's clear that most customer service executives have an average experience working at TTEC India. Company culture holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about company culture and career growth on AmbitionBox.
Does TTEC India pay their Customer Service Executives well?
According to AmbitionBox reviews, TTEC India customer service executives rate their salary and benefits at 3.4 out of 5, based on 43 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about TTEC India's customer service executives salaries here and to read reviews specifically about salary and benefits at TTEC India for customer service executives, click here.
How is the work culture at TTEC India for Customer Service Executives?
Work culture at TTEC India for customer service executives is rated 3.4 out of 5 by 43 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at TTEC India for customer service executives, click here.
How is the job security at TTEC India for Customer Service Executives?
Based on 43 reviews on AmbitionBox, TTEC India's customer service executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at TTEC India for customer service executives, click here.

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Gender Based Ratings for TTEC India Customer Service Executive

based on 41 reviews
4.0
Rated by 13 Women

Rated 4.4 for Company culture and 4.4 for Skill development

women
2.9
Rated by 28 Men

Rated 3.1 for Company culture and 3.1 for Salary

men

Working Days for TTEC India Customer Service Executive

based on 43 reviews
Rotational Shift
66%
Monday to Friday
24%
Other
10%

Work Timings for TTEC India Customer Service Executive

based on 43 reviews
Flexible timing
Strict (9am - 6pm)
Strict (11pm - 8pm)
59%
12%
4%
25% employees reported other strict timings

Shift Timings for TTEC India Customer Service Executive

based on 43 reviews
Day shift
Night shift
64%
36%

Business Travel for TTEC India Customer Service Executive

based on 43 reviews
No travel
72%
Within city
17%
Within country
8%
International travel
3%
TTEC India Customer Service Executive Salary
based on 130 salaries
₹1.9 L/yr - ₹4.8 L/yr
5% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
meal
Cafeteria
2 total responses
retirement
Retirement benefits
0 total responses
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