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TTEC India
based on 1.2k Reviews
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Full Time
Operations Department
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Good salary according to the skills
Employee exploitation they just want the output of three employees from one and it create a huge pressure on the employees those who dont have any other job to do only they can survive
Employer’s Response
Thank you for taking the time to give us your feedback. We understand your situation and want to assure you that we are constantly looking for the best ways to train our associates, especially new hires, so that they feel successful in their roles. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
Full Time
Sales Executive Department
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I like the friendly environment
It’s again working from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Enterprise & B2B Sales Department
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I needed a job so it pushed me to work and be busy in life.
Horrible work and life balance. You don't get leaves on time. I was falling sick very often in this job.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Sales Department
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Friendly environment and supporting colleague
You won't get any salary hike and rotational shift and week of are pain
Work days: Rotational Shift (Strict Timings)
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to train our managers so that they provide the best leadership possible. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
HR Operations Department
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Good
Job security
Work timings: Flexible Timings
Work related travel: This is a desk job.
Employer’s Response
We appreciate your feedback, and we are committed to using comments like yours to improve our employee experience. Thank you.
Sales & Service Department
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Work culture
Some top management do not listen.
Its fun. No stress..
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Full Time
Non Voice Department
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Nothing
To much politics not good working culture
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Good place to work.
Timing
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Job stabiliy
Less compensation, long working hours for leadership role, less progression chances
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Female friendly
It's a very good company
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Nothing good they don’t value
Messuseless no value
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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The salary and benefits
Poor management
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Customer Success Department
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Good working environment.
Appraisal is not sufficient
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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There is always someone to hold your back, to cover your mistakes, to support you and teach you.
Salary hike is comparatively less however, more salary anywhere ruins everything
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to leave us a review. We constantly seek solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com
Full Time
Operations Department
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Pathetic leadership
Everything Salary. Only you are responsible - we will experiment
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Full Time
After Sales Service & Repair Department
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Good to work with ttec
Nothing to dislike about ttec
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We love that you are having a wonderful working experience with us. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Full Time
Customer Success Department
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There is nothing good about this organisation not even colleagues.
When you join this company you will fell like yes this the one I was looking for. But when your training starts and you started giving time then you realise why did you join. They are own there attitude and not helping in nature, politics and they will treat you like you don’t deserve this job.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Operations Support Department
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1. Cab service 2. Canteen food 3. Games like Pool and Table Tennis 4. Health insurance policy 5. Training phase
1. Worst security staff who physically frisk you in & out every time as if you are some smuggler 2. No phones are allowed for associates! What if they have a family emergency? or someone falls sick? No empathy for employees 3. Newly appointed team leaders are rude and waiting to pick on you for every small reason, Management is useless and not helpful 4. Strict working hours in production with no relief apart from having breakfast else you work 9.5 hours shift like a donkey 5. Associates well-being neglected by management the cost of pleasing global clients and their customer base, even on a sick leave of one day asked for medical documents, harassed by putting corrective action on system and also leave balances deducted illegally without informing 6. No consideration for employees mental health issues and leaders make joke of it...Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Nothing
I joined 17 years back, and left in 2011, when it was known as motif, biggest problem is groupism even the girls who were in performance improvement plans (pip )were promoted to team leaders, people like me who worked hard got stuck in csr, so I left the company, to get promotion you need to do boot polishing which I can't do.
Work days: Rotational Shift (Flexible Timings)
Full Time
Security / Fraud Department
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CANTEEN FOOD, CLEAN FLOOR AND WASHROOMS, GOOD SECURITY, CAB FACILITIES WITH SECURITY GUARD.
THE MOST TOXIC OFFICE IN AHMEDABAD... MANAGERS AND TEAM LEADS DO MENTAL HARASSMENT/RAGGING TO THOSE WHO DO NOT GO BY THEIR LOBBY OR INTERNAL BAD POLITICS.... DURING THE TRAINING, THEY SHOWCASE THEMSELVES TO BE THE BEST ORGANIZATION. BUT, ON THE INSIDE IT'S JUST THE OPPOSITE. THEY HAVE THIS (HARD TOKEN) CALLED PING ID. WHICH THEY WILL MAKE THEM INSTALL IN THE PHONES OF THE JOINEES ON THE VERY FIRST DAY BY DAYING THAT IT IS USED TO LOGIN WHEN/IF YOU LOOSE THE REAL DEVICE. HOWEVER, UPON INSTALLING THAT THEY ACTUALLY HAVE ACCESS TO THE GALLARY OF THE PHONE, CALLS CAN BE BARGED. HENCE, THEY TEND TO USE IT IN SOME MEANS. THEIR IS THIS MR. TRAINING SUPERVISOR (MR. VISHAL MISTRY) RETIRED FROM THE AIR FORCE, STILL THINKS HIM TO BE IN THE AIR FORCE UNIT"NOT IN AN CORPORATE OFFICE" DESPITE HELPING SOMEONE WHO IS MORE FIT AND ELIGIBLE FOR SUCH CERTAIN PROCESS ASKS TO RESIGN AND LEAVE MENTIONING THAT "YOU ARE AN OUTSIDER. YOU CANNOT DO ANYTHING , NOTHING WILL HAPPEN EVEN IF YOU COMPLAIN." HR SYSTEM LOOKS THE SAME. OVERALL, ITS ONE'S CHOICE TO JOIN AN ORGANISATION OR NOT, BUT LEAVING SUCH A TOXIC COMPANY IS THE BEST THAT ONE CAN DO. TTEC AMD MANAGERS NEED BEHAVIORAL TRAINING FIRST, ON HOW TO ACT UPON EMPLOYEES' HARSH TIME SITUATIONS INSTEAD OF TAKING ADVANTAGE. IT CAN BE SOMEONE'S LAST BETTER OPTIONS. 4TH FLOOR IS AGAIN A MYSTERY. EMPLOYEES IN EBAY HAVE BEEN TAKING HARD DOSAGE SYRUP IN THE TOILET. A LOT OF THINGS!. ADVISE:: PLEASE TEACH YOUR IN FLOOR LEADS, MANAGERS HOW TO BEHEAVE. PEOPLE ARE SOOOOOOOOOO BIASED THAT THEY EVEN COMMENT OF RELIGION AND CREEDS....Read More
Full Time
Non Voice Department
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I'm not an employee. I was going through interviews only
This company is a monster. They (Mr. Bharat and his HRs) are not upfront about their intentions of "hiring you at the least possible salary". They waste your time conduction interviews and tests, and in the end just before the offer letter is to be issued, they trap you in a situation of "take it or leave it" by changing all the terms and conditions in order to drastically reduce the salary. I was well aware of the company politics that go on within this company, the opposite gender partiality of the male managers in terms of promotions and incentives but I couldn't imagine it was this degraded. I already experienced this all even before joining the company, I can only wonder how filthy it could have been after joining the company. Take my advice, as a fresher who doesn't understand cheap office politics and only intends to work with his best efforts and be rewarded for the same, DON NOT APPLY FOR THIS FRAUD COMPANY....Read More
Work timings: Strict Timings
Full Time
Operations Department
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Only thing I like about the company they provide accommodation for 5 days that's the only postive thing about ttec rest all in vein
I had a disappointing experience working at TTEC, which ultimately led to my termination. I felt that there were issues with management, particularly with the way decisions were made. It seemed like nepotism played a significant role in promotions and job security, which created an unfair environment for employees like myself. My manager, Pratik, did not provide the support or guidance I needed during my time there, and I believe this contributed to my negative experience. I hope TTEC can address these issues for the benefit of future employees....Read More
Work days: Monday to Friday (Strict Timings)
Full Time
Security / Fraud Department
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To be honest nothing worth appreciating
I had a disappointing experience working at TTEC. The company seems to be plagued by nepotism, particularly within the Gujarati community, which creates an unfair work environment. There is little opportunity for learning or growth, and the salary offered is quite low compared to industry standards. Additionally, I was shocked to learn that they provided an experience letter to an employee who was involved in inappropriate behavior towards female colleagues. This shows a serious lack of accountability. On the other hand, employees who faced issues related to coupon abuse or caste discrimination were not given the same consideration. It feels like casteism is at its peak here. Another major issue is the management style. If you disagree with your manager, Mr. Pratik, they will find a way to push you out, regardless of your past performance. There seems to be a complete absence of ethics; he doesn’t think twice before jeopardizing someone's career. Overall, my experience at TTEC has been extremely negative, and I would not recommend it to anyone....Read More
Work days: Monday to Friday (Strict Timings)
Full Time
Operations Support Department
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I liked working in TTEC, it was one of the best work environment I have ever worked. Unfortunately I have to resign due to family issues otherwise I would have spent a good amount of time working there. There were some issues but there were minor as compared to positives.
Majorly my opinion about is TTEC is positive however there are some issues. First, I was not happy with provided training, the training material was guarded as it was a super secret stuff. I struggle with rote memorization therefore I have to revise material multiple times to memorize it but all training was kept on office computerswith no outside access. Next there is problem of miscommunication,...Read More
Full Time
Non Voice Department
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On time salary, quick promotion,their is work life balance.
In area of salary hike increment the policy should be more flexible. As increment is a area of opportunities. And yearly increment policy needs to be changed as an employee joining in the month of January will have to wait for 1.5 yrs for his first increment which is very unfair so basically their should be 2 increment cycle or else the increment cycle should be as per joining date.
Full Time
Back Office Department
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It was a pleasure working with ttec. Work environment was quite friendly and supportive.
Increment and salary package is major concern, that's main reason people leave ttec though they love ttec a lot. Another is leave policy, sometimes difficult getting leaves when required, not aligned with HR policy.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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