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Premium Employer

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TTEC India

Compare

based on 1.2k Reviews

Filter reviews by

TTEC India Team Lead Operations Reviews

based on 18 reviews

Updated 16 Nov, 2024

Overall Rating

3.6/5

How AmbitionBox ratings work?

Category Ratings

4.4

Company culture

4.4

Job Security

3.7

Work Satisfaction

3.5

Skill development

3.4

Work-Life balance

3.1

Promotions/Appraisal

2.7

Salary & Benefits

Top Mentions in TTEC India Team Lead Operations Reviews

18 reviews found

Sort by: Popular

Team Lead Operations in Ahmedabad

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 21 Apr 2022

Likes

Job security is the main thing that I like about TTEC. We have seen multiple instances where individuals are moved from 1 program to another when there is headcount revision. This has helped employees stay with the organization.

Dislikes

Compensation and benefits is the area where I think TTEC can do much better.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

We appreciate your feedback, and we are committed to using comments like yours to improve our employee experience. Thank you.

Team Lead Operations in Ahmedabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Nov 2024

Likes

The best and unbiased support from management. Understanding and respect to all diversity is at par.

Dislikes

All good.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Team Lead Operations in Ahmedabad

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 08 Oct 2024

Likes

NA

Dislikes

The appraisal, work life balance

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Ahmedabad

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 10 Nov 2023

Likes

Work Culture Round the year sporting and employee engaging activities Open door policy

Dislikes

Promotion (IJP) criteria Salary and benefits

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com

Team Lead Operations in Ahmedabad

Full Time

·

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

5.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 14 Jun 2023

Likes

Superiors are Supportive and doesn't micro-manage. If individuals have the zeal to grow then the leadership is always available to show the path.

Dislikes

Vertical growth opportunities are very limited. You can only get promoted if a next level employees resigns. You will remain stuck in a position for years. Monetary growth poor.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Ahmedabad

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 10 Nov 2023

Likes

I have a Job security.

Dislikes

My Salary is well below average.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com

Team Lead Operations in Ahmedabad

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 17 Jun 2023

Likes

Best culture Work life balance

Dislikes

Appraisal and low salary

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about TTEC India.

Team Lead Operations (working remotely)

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 19 Jun 2024

Likes

Company culture and easy to learn product. Infrastructure

Dislikes

Hectic timings if you're an agent. Poor salary and benefits Monotonous work which freezes the opportunity to learn new things

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Team Lead Operations in Ahmedabad

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Oct 2023

Likes

Work culture, work life balance, Job security

Dislikes

Benifits, Remuneration

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com

Team Lead Operations in Ahmedabad

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 15 Sep 2022

Likes

What would you like working in a call centre? Nothing. Period. The only good thing I can think of is meeting a few talented and skilled people during my tenure there but then again that’s a bad thing because I feel sad for them as they’re still working there and not at a company where their skills, work ethics, and values, are not just appreciated but even rewarded.

Dislikes

To name a few: - terrible management: the HR there is for namesake. They don’t care much about you, and to actually believe that they or the company cares for you is a crime on your part because come on, it’s a call centre at its very core. - horrible financing: the Human Capital/finance team has its own agenda, your salary can comeat an unexpected 5 to 9 business days after 27th, it can come less than expected. Again, expecting to get your rightful clearance amount after being truly loyal and hardworking to the company for 3.5 years is a crime too. Trust me, they won’t document anything or reveal anything to you and excuse everything in the name of “company policy”. I have tried to chase them for 5+ months after leaving with proper arguments and structure and that’s when I realised there’s no chance to win a fight against a mindless animal in its mud. - senior leadership: random unqualified people becoming supervisors, not having an iota of worthy experience or skill of actually leading other leaders but just blaming them for petty things instead of constructive criticisms. Burdening subordinates with their own work because they can’t do it themselves efficiently....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for taking the time to leave us a review. We understand your point of view and want to assure you that we are constantly looking for solutions for our employees to have the best working experience at TTEC. Please click the following link if you'd like to share your insights: www.ttecwehearyou.com

Team Lead Operations in Ahmedabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 May 2022

Likes

Work culture, transparency

Dislikes

Payscale not being competitive, No transportation/transportation allowance

Work Details

Going great

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

We appreciate your feedback, and we are committed to using comments like yours to improve our employee experience. Thank you.

Team Lead Operations in Ahmedabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 20 Apr 2022

Likes

Everything apart from the package

Dislikes

Package is not fair. Compensation should be raised for all

Work Details

Work days: Rotational Shift (Flexible Timings)

Employer’s Response

Thank you for your thoughtful and balanced review of TTEC and thank you for your recommendation. We take these comments to heart and seek to provide the best working experience for our employees.

Team Lead Operations in Ahmedabad

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 28 Jun 2022

Likes

Good company

Dislikes

Poor compensation

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Employer’s Response

We value your opinion. We encourage you to visit www.ttecwehearyou.com to leave us details of your experience.

Team Lead Operations in Ahmedabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 07 Jul 2021

Likes

A place with fantastic work culture and ample growth opportunities.

Dislikes

There is nothing I dislike about this company

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Team Lead Operations in Ahmedabad

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 22 Jan 2020

Likes

Company culture & work environment

Dislikes

salary/appraisal & rewards

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Ahmedabad

operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 05 Apr 2019

Likes

Flexibility

Dislikes

Less growth opportunities

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Ahmedabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Dec 2019

Likes

It is an university which give you knowledge of all the things.

Dislikes

All the things are positive and i love this organisation, just they need to work on salary structure

Work Details

I need to handle client as well as agent working under my team though it was a challenging task but fun love to do.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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How is TTEC India to work for?

TTEC India is rated 3.6 out of 5, based on 18 reviews by employees on AmbitionBox. TTEC India is known for Company culture which is rated at the top and given a rating of 4.4. However, Salary & Benefits is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at TTEC India read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at TTEC India?

According to AmbitionBox ratings, TTEC India employees rate its salary and benefits as 2.7 out of 5. You can know more about TTEC India Salaries at AmbitionBox

How is the work culture at TTEC India?

Work culture is rated 4.4 at TTEC India by 18 employees. While job security is rated 4.4 and work-life balance is rated 3.4 at TTEC India. Read detailed reviews by employees of TTEC India on AmbitionBox.

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TTEC India Team Lead Operations Reviews by Locations

TTEC India Team Lead Operations Ahmedabad Reviews

TTEC India Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 TTEC India reviews submitted by TTEC India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TTEC India is the right company for you. 69% of employees reported ...Read more

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TTEC India Team Lead Operations Reviews

Join TTEC India Spark your potential

Gender Based Ratings for TTEC India Team Lead Operations

based on 17 reviews

Rated 5.0 for Company Culture and 4.6 for Job Security

Rated 4.4 for Company Culture and 4.4 for Job Security

Working Days for TTEC India Team Lead Operations

based on 18 reviews

Rotational Shift

69%

Monday to Friday

25%

Other

6%

Work Timings for TTEC India Team Lead Operations

based on 18 reviews

Flexible timing

Strict (5pm - 3am)

Strict (5.30pm - 2.30am)

67%

7%

7%

19% employees reported other strict timings

Shift Timings for TTEC India Team Lead Operations

based on 18 reviews

Night shift

Day shift

60%

40%

Business Travel for TTEC India Team Lead Operations

based on 18 reviews

No travel

100%

TTEC India Team Lead Operations Salary

based on 49 salaries

₹3.6 L/yr - ₹6.5 L/yr

13% less than the average Team Lead Operations Salary in India

View more details

Employee Benefits for TTEC India Team Lead Operations

Office cab/shuttle

1 total response

Health insurance

2 total responses

Job/Soft skill training

2 total responses

Cafeteria

2 total responses

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