TTEC India is rated
3.6 out of 5 stars on
AmbitionBox, based on 52 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TTEC India is rated
3.6 out of 5 stars on
AmbitionBox, based on 52 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in TTEC India Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
52 reviews found
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Popular
Customer Care Executive in
Ahmedabad
Customer care executive (MMT-stuck) Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2018
Likes
Culture of the company. In ttec all are equallu treated from manager, supervisor to cce.I am learning so many new things. Training part is the best. Working is fun in ttec.
Dislikes
sometimes, we have to extend our shift due to work. Salary is good but growth opportunity is less.
Work Details
Working as customer care executive in ttec is hectic job. Because at a time we have connect with customer and the hotelier as i working for LOB MMT-stuck. And there is TAT (turn around time) in that time only we have to close the case .
No management support no clear understanding and no coordination between management employees
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Customer Care Executive (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Nothing to like about the company. Don't fall in trap whosoever is reading this review.
They will select you and will say that they'll provide 5 days accomodation and 6 months rent of 6k. But pls pls pls don't come. Specially those who are not of Gujarat. Ahmedabad is way too costly.
Pls candidates of other states do not come in Ttec. There's no job security. They will fire you in training period only.
They only support their favourite candidates and terminate rest candidates....Read More
Dislikes
They do mass hiring. After hiring, they will reimburse your ticket and provide 5 days accommodation in hotel Aurellia, Sarkhej, Ahmedabad.
After that, you have to look for your rooms and all. The person will take brokrage charge+ advance of two months+ room rent. Suppose the room rent is 9k, which is the only starting price and not less than that, you have to pay 45k in one go.
Coming about the company, they will start your assisment and will judge you in the basis of your marks which you scored in internal quiz, mock chats and your involvement in the training room. The trainers provide questions and help their favourite candidates by any means which you also can't predict. And they will do negligible marking for them, specially who are from Gujarat. Then they will issue warnings for those who doesn't pass the quiz or mock chat and will fire you. Imagine, after coming from a different state, giving 45k as a rent and getting terminated after a month....
Pls pls pls don't fall in trap of room rent and hotel and ticket reimbursement. Specially, who are from outside Gujarat, do not come to Ttec. 😓🙏🙏🙏...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Aug 2023
Likes
Excellent work expierence in working with Motif India Infotech.
Dislikes
they r not providing any accomodation facilities to uutstation candidates.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Customer Care Executive (working remotely)
Part Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 May 2024
Likes
Some say they like working at TTEC because of the benefits, work environment, and people. Others say they like the work/life balance, perks, and opportunities for growth and development.
Dislikes
How is TTEC India to work for? TTEC India is rated 3.8 out of 5, based on 1.1k reviews by employees on AmbitionBox. TTEC India is known for Company culture which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.1 and can be improved.
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Customer Care Executive (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Jun 2023
Likes
culture is goofd
Dislikes
work pressure is more, no work balance
Work Details
Work days: Monday to Friday
(Strict Timings)
You are reading trusted reviews. Keep reading to find out more about
TTEC India.
Customer Care Executive in
Ahmedabad
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Sep 2022
Likes
Nothing worst company ever seen
Dislikes
Everything such bas work culture
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We appreciate your feedback. Let us know more about your experience to help us provide our employees with the best experience. Please visit www.ttecwehearyou.com.
Looks like you're on your way to achieving great things! Thanks for vividly describing your work experience in TTEC. We always make sure that employees are provided with what they need in order to succeed.
Customer Care Executive in
Ghantasala
Corporate Communication Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Feb 2022
Likes
Nnnbmn h ye to progress bhi hogi na policy and my
Dislikes
Hot Shilpa Shetty yoga class
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Customer Care Executive in
Ahmedabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2022
Likes
The best one I have ever worked with.
Work Details
Best
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
We value your opinion. We encourage you to visit www.ttecwehearyou.com to leave us details of your experience.
Customer Care Executive in
Ahemdabad
Construction Engineering Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 31 May 2022
Likes
Na
Dislikes
I dont like the company over all. Poor work culture and unnecessarily putting burden on associates.
Work Details
Work days: Monday to Friday
(Strict Timings)
Employer’s Response
Thank you for connecting with us. We are always looking for ways to provide the best employee experience.
Customer Care Executive in
Ahmedabad
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Feb 2021
Likes
work culture is very good. Relaxed and safe atmosphere. Huge cafeteria and gaming zone.
Dislikes
---
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
Administration Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Nov 2021
Likes
It not like office. You feel like you are at home.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2022
Likes
Everything is perfect here
Dislikes
Nothing to dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We are happy to see you are feeling good at TTEC! Thanks for your feedback and we hope your experience at TTEC continues to be positive
Customer Care Executive in
SJ Highway
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 29 Aug 2020
Likes
Work Culture is awesome.
Dislikes
The only thing is they don't care about old employees + very less compensation as comparing with other companies.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
F Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jul 2021
Likes
Ttec is very good company for employees. I specially feel that. Secure job, good management, friendly culture..is too good 👍🏻. Team mate is supportive including team leaders supervisor.
Dislikes
Salary is low
Work Details
I learned new things in ttec.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Ahmedabad
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 01 Jan 2021
Likes
Na
Dislikes
Na
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
Ahemdabad Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2018
Likes
Good working environment
Dislikes
Less appraisal no growth
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad, Gujarat, India
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Sep 2020
Likes
Very friendly atmosphere, supportive higher authority, best work environment. Hr also very responsible for their employees..
Dislikes
Every company have their own negetive side. But it was very good time to work with ttec.
Work Details
The job is quite interesting. There was no formal training session. I learnt everything on the job.
People also ask about TTEC India's Customer Care Executives
How is TTEC India to work for?
TTEC India is rated 3.6 out of 5, based on 52 reviews by employees on AmbitionBox.
TTEC India is known for Salary & Benefits which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at TTEC India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TTEC India?
According to AmbitionBox ratings, TTEC India employees rate its salary and benefits as 3.4 out of 5. You can know more about TTEC India Salaries at AmbitionBox
How is the work culture at TTEC India?
Work culture is rated 3.2 at TTEC India by 52 employees. While job security is rated 3.3 and work-life balance is rated 3.3 at TTEC India. Read detailed reviews by employees of TTEC India on AmbitionBox.
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