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3.7

based on 1.2k Reviews

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TTEC India Customer Care Executive Reviews

based on 52 reviews
Updated 11 Nov, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.4

Salary & Benefits

3.3

Work-Life balance

3.3

Job Security

3.2

Company culture

3.2

Work Satisfaction

3.2

Skill development

3.2

Promotions/Appraisal

Top Mentions in TTEC India Customer Care Executive Reviews

52 reviews found

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People also ask about TTEC India's Customer Care Executives

Is TTEC India a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 52 employee reviews, it's clear that most customer care executives have an average experience working at TTEC India. Salary & Benefits holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about salary & benefits and career growth on AmbitionBox.
Does TTEC India pay their Customer Care Executives well?
According to AmbitionBox reviews, TTEC India customer care executives rate their salary and benefits at 3.4 out of 5, based on 52 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about TTEC India's customer care executives salaries here and to read reviews specifically about salary and benefits at TTEC India for customer care executives, click here.
How is the work culture at TTEC India for Customer Care Executives?
Work culture at TTEC India for customer care executives is rated 3.2 out of 5 by 52 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at TTEC India for customer care executives, click here.
How is the job security at TTEC India for Customer Care Executives?
Based on 52 reviews on AmbitionBox, TTEC India's customer care executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at TTEC India for customer care executives, click here.

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Gender Based Ratings for TTEC India Customer Care Executive

based on 47 reviews
4.7
Rated by 22 Women

Rated 4.6 for Salary & Benefits and 4.3 for Job Security

women
3.1
Rated by 25 Men

Rated 3.3 for Company Culture and 3.1 for Skill Development

men

Working Days for TTEC India Customer Care Executive

based on 52 reviews
Rotational Shift
62%
Monday to Friday
21%
Monday to Saturday
12%
Other
5%

Work Timings for TTEC India Customer Care Executive

based on 52 reviews
Flexible timing
Strict (10am - 7pm)
Strict (9am - 6pm)
62%
13%
9%
16% employees reported other strict timings

Shift Timings for TTEC India Customer Care Executive

based on 52 reviews
Day shift
Night shift
78%
22%

Business Travel for TTEC India Customer Care Executive

based on 52 reviews
No travel
81%
Within city
17%
Within country
2%
TTEC India Customer Care Executive Salary
based on 63 salaries
₹1.5 L/yr - ₹4 L/yr
21% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
9 total responses
freemeal
Free meal
3 total responses
onsite
International/On-site exposure
2 total responses
healthInsurance
Health insurance
10 total responses
+4 more benefits
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