TTEC India is rated
3.6 out of 5 stars on
AmbitionBox, based on 52 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
TTEC India is rated
3.6 out of 5 stars on
AmbitionBox, based on 52 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in TTEC India Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
52 reviews found
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Popular
Customer Care Executive in
Ahmedabad
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 03 Jun 2024
Likes
Good culture in the company.
Dislikes
Good culture in the company.
Work Details
Work days: Rotational Shift
Customer Care Executive in
Ahmedabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Aug 2023
Likes
Na
Dislikes
No management support no clear understanding and no coordination between management employees
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Customer Care Executive (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2024
Likes
Nothing to like about the company. Don't fall in trap whosoever is reading this review.
They will select you and will say that they'll provide 5 days accomodation and 6 months rent of 6k. But pls pls pls don't come. Specially those who are not of Gujarat. Ahmedabad is way too costly.
Pls candidates of other states do not come in Ttec. There's no job security. They will fire you in training period only.
They only support their favourite candidates and terminate rest candidates....Read More
Dislikes
They do mass hiring. After hiring, they will reimburse your ticket and provide 5 days accommodation in hotel Aurellia, Sarkhej, Ahmedabad.
After that, you have to look for your rooms and all. The person will take brokrage charge+ advance of two months+ room rent. Suppose the room rent is 9k, which is the only starting price and not less than that, you have to pay 45k in one go.
Coming about the company, they will start your assisment and will judge you in the basis of your marks which you scored in internal quiz, mock chats and your involvement in the training room. The trainers provide questions and help their favourite candidates by any means which you also can't predict. And they will do negligible marking for them, specially who are from Gujarat. Then they will issue warnings for those who doesn't pass the quiz or mock chat and will fire you. Imagine, after coming from a different state, giving 45k as a rent and getting terminated after a month....
Pls pls pls don't fall in trap of room rent and hotel and ticket reimbursement. Specially, who are from outside Gujarat, do not come to Ttec. 😓🙏🙏🙏...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Aug 2023
Likes
Excellent work expierence in working with Motif India Infotech.
Dislikes
they r not providing any accomodation facilities to uutstation candidates.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to improve our employee experience. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
Customer Care Executive (working remotely)
Part Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 May 2024
Likes
Some say they like working at TTEC because of the benefits, work environment, and people. Others say they like the work/life balance, perks, and opportunities for growth and development.
Dislikes
How is TTEC India to work for? TTEC India is rated 3.8 out of 5, based on 1.1k reviews by employees on AmbitionBox. TTEC India is known for Company culture which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.1 and can be improved.
Work Details
Work days: Monday to Friday
Work related travel:This is a desk job.
Customer Care Executive (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Jun 2023
Likes
culture is goofd
Dislikes
work pressure is more, no work balance
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive in
Ahmedabad
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Sep 2022
Likes
Nothing worst company ever seen
Dislikes
Everything such bas work culture
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We appreciate your feedback. Let us know more about your experience to help us provide our employees with the best experience. Please visit www.ttecwehearyou.com.
You are reading trusted reviews. Keep reading to find out more about
TTEC India.
Customer Care Executive in
Ahmedabad
Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Oct 2022
Likes
Great environment. More growth opportunities
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Looks like you're on your way to achieving great things! Thanks for vividly describing your work experience in TTEC. We always make sure that employees are provided with what they need in order to succeed.
Work related travel: This job involves
Travel Within Country.
Customer Care Executive in
Ahmedabad
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Apr 2022
Likes
The best one I have ever worked with.
Work Details
Best
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
We value your opinion. We encourage you to visit www.ttecwehearyou.com to leave us details of your experience.
Customer Care Executive in
Ahemdabad
Construction Engineering Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 31 May 2022
Likes
Na
Dislikes
I dont like the company over all. Poor work culture and unnecessarily putting burden on associates.
Work Details
Work days: Monday to Friday
(Strict Timings)
Employer’s Response
Thank you for connecting with us. We are always looking for ways to provide the best employee experience.
Customer Care Executive in
Ahmedabad
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Feb 2021
Likes
work culture is very good. Relaxed and safe atmosphere. Huge cafeteria and gaming zone.
Dislikes
---
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
Administration Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Nov 2021
Likes
It not like office. You feel like you are at home.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2022
Likes
Everything is perfect here
Dislikes
Nothing to dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
We are happy to see you are feeling good at TTEC! Thanks for your feedback and we hope your experience at TTEC continues to be positive
Customer Care Executive in
SJ Highway
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 29 Aug 2020
Likes
Work Culture is awesome.
Dislikes
The only thing is they don't care about old employees + very less compensation as comparing with other companies.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
F Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jul 2021
Likes
Ttec is very good company for employees. I specially feel that. Secure job, good management, friendly culture..is too good 👍🏻. Team mate is supportive including team leaders supervisor.
Dislikes
Salary is low
Work Details
I learned new things in ttec.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Ahmedabad
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 01 Jan 2021
Likes
Na
Dislikes
Na
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad
Ahemdabad Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Sep 2018
Likes
Good working environment
Dislikes
Less appraisal no growth
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Ahmedabad, Gujarat, India
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Sep 2020
Likes
Very friendly atmosphere, supportive higher authority, best work environment. Hr also very responsible for their employees..
Dislikes
Every company have their own negetive side. But it was very good time to work with ttec.
Work Details
The job is quite interesting. There was no formal training session. I learnt everything on the job.
Work timings: Flexible Timings
Customer Care Executive in
Ahmedabad
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 27 Jul 2019
Likes
HR is quite good. I personally had a good experience with them. Once, I had an issue I contacted them and they resolved it quickly.
Dislikes
Pure politics. Even if you are performer, they don't value. If you do not wish them everyday. In short if you want to grow here. You need to be more dedicated towards your management. Rather than your work.
People also ask about TTEC India's Customer Care Executives
Is TTEC India a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 52 employee reviews, it's clear that most customer care executives have an average experience working at TTEC India. Salary & Benefits holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about salary & benefits and career growth on AmbitionBox.
Does TTEC India pay their Customer Care Executives well?
According to AmbitionBox reviews, TTEC India customer care executives rate their salary and benefits at 3.4 out of 5, based on 52 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about TTEC India's customer care executives salaries here and to read reviews specifically about salary and benefits at TTEC India for customer care executives, click here.
How is the work culture at TTEC India for Customer Care Executives?
Work culture at TTEC India for customer care executives is rated 3.2 out of 5 by 52 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at TTEC India for customer care executives, click here.
How is the job security at TTEC India for Customer Care Executives?
Based on 52 reviews on AmbitionBox, TTEC India's customer care executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at TTEC India for customer care executives, click here.
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