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3.6

based on 33.1k Reviews

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Tech Mahindra Customer Service Executive Reviews

based on 15 reviews
Updated 10 Sep, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.3

Skill development

3.2

Company culture

3.1

Salary & Benefits

3.1

Job Security

3.1

Work-Life balance

3.0

Work Satisfaction

2.8

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Service Executive Reviews

15 reviews found

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What people are saying about Tech Mahindra

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a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra. What's the best I can get in the current situation?
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Top Tech Mahindra Customer Service Executive Interview Questions

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asked in Customer Service Executive interview
Q1. Quaries regarding the issues of customer suppose custom ... read more
View answers (7)
asked in Customer Service Executive interview
Q2. What if there is no internet.......is there any back up ... read more
View answers (6)

Get interview-ready with top interview questions

View all 46 questions
asked in Customer Service Executive interview
Q3. What are the components of customer satisfaction?
View answers (5)
asked in Customer Service Executive interview
Q4. What is you know about customer service. Tell us about ... read more
View answers (4)
asked in Customer Service Executive interview
Q5. Tell about the best tourist place in UP
View answers (13)
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Customer Service Executive Jobs at Tech Mahindra

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People also ask about Tech Mahindra's Customer Service Executives

Is Tech Mahindra a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 15 employee reviews, it's clear that most customer service executives have an average experience working at Tech Mahindra. Skill development holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra pay their Customer Service Executives well?
According to AmbitionBox reviews, Tech Mahindra customer service executives rate their salary and benefits at 3.1 out of 5, based on 15 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra's customer service executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer service executives, click here.
How is the work culture at Tech Mahindra for Customer Service Executives?
Work culture at Tech Mahindra for customer service executives is rated 3.2 out of 5 by 15 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra for customer service executives, click here.
How is the job security at Tech Mahindra for Customer Service Executives?
Based on 15 reviews on AmbitionBox, Tech Mahindra's customer service executives rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra for customer service executives, click here.
Is work from home available to Customer Service Executives at Tech Mahindra?
According to AmbitionBox, 37% of Tech Mahindra's customer service executives work from home permanently, 48% work from the office, and 15% follow a hybrid model, based on 63 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Tech Mahindra for customer service executives, click here.
How do I get a job at Tech Mahindra as a Customer Service Executive?
To get a job at Tech Mahindra as a Customer Service Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.

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Tech Mahindra Customer Service Executive Reviews by Locations

Tech Mahindra Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 66% of employees ...reported the working days at Tech Mahindra as Rotational Shift. 60% employees reported the work timings at Tech Mahindra as Flexible timing. Read more

Work Policy for Tech Mahindra Customer Service Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 63 reviews in last 6 months

Work from office

Work from office

48%
Permanent work from home

Permanent work from home

37%
Hybrid

Hybrid

15%

Other hybrid work policies

12%

2 days/week from office

3%

Gender Based Ratings for Tech Mahindra Customer Service Executive

based on 711 reviews
3.4
Rated by 268 Women

Rated 3.4 for Skill Development and 3.3 for Company Culture

women
3.3
Rated by 443 Men

Rated 3.3 for Skill Development and 3.1 for Company Culture

men

Working Days for Tech Mahindra Customer Service Executive

based on 775 reviews
Rotational Shift
66%
Monday to Saturday
17%
Monday to Friday
13%
Other
3%
Alternate Saturday off
1%

Work Timings for Tech Mahindra Customer Service Executive

based on 775 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
60%
7%
3%
30% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Service Executive

based on 775 reviews
Day shift
Night shift
77%
23%

Business Travel for Tech Mahindra Customer Service Executive

based on 775 reviews
No travel
72%
Within city
23%
Within country
3%
International travel
2%
Tech Mahindra Customer Service Executive Salary
based on 3.4k salaries
₹0.9 L/yr - ₹5 L/yr
At par with the average Customer Service Executive Salary in India
View more details
Employee Benefits for Tech Mahindra Customer Service Executive
cab
Office cab/shuttle
26 total responses
freemeal
Free meal
8 total responses
onsite
International/On-site exposure
6 total responses
retirement
Retirement benefits
2 total responses
+14 more benefits
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