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3.6

based on 33k Reviews

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Tech Mahindra Customer Service Associate Hyderabad / Secunderabad Reviews

based on 59 reviews
Updated 18 Nov, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.1

Company culture

4.0

Work-Life balance

4.0

Job Security

3.9

Work Satisfaction

3.9

Skill development

3.2

Salary & Benefits

3.0

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Service Associate Hyderabad / Secunderabad Reviews

59 reviews found

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What people are saying about Tech Mahindra

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a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra. What's the best I can get in the current situation?
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Top Tech Mahindra Customer Service Associate Interview Questions

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asked in Customer Service Associate interview
Q1. If the customer is not satisfied with your answer so wh ... read more
View answers (19)
asked in Customer Service Associate interview
Q2. What do you understand by customer care service?
View answers (87)

Get interview-ready with top interview questions

View all 34 questions
asked in Customer Service Associate interview
Q3. Why customer care service is important for a company?
View answers (25)
asked in Customer Service Associate interview
Q4. Do you have medical facilities in office?
View answers (69)
asked in Customer Service Associate interview
Q5. Is this a product based or service based company?
View answers (22)
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People also ask about Tech Mahindra, Hyderabad / Secunderabad Customer Service Associates

Is Tech Mahindra, Hyderabad / Secunderabad a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 59 employee reviews, it's clear that most customer service associates have a positive experience working at Tech Mahindra, Hyderabad / Secunderabad. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does Tech Mahindra, Hyderabad / Secunderabad pay their Customer Service Associates well?
According to AmbitionBox reviews, Tech Mahindra, Hyderabad / Secunderabad customer service associates rate their salary and benefits at 3.2 out of 5, based on 59 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Hyderabad / Secunderabad's customer service associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Hyderabad / Secunderabad for customer service associates, click here.
How is the work culture at Tech Mahindra, Hyderabad / Secunderabad for Customer Service Associates?
Work culture at Tech Mahindra, Hyderabad / Secunderabad for customer service associates is rated 4.1 out of 5 by 59 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Tech Mahindra, Hyderabad / Secunderabad. To read reviews specifically about work culture at Tech Mahindra, Hyderabad / Secunderabad for customer service associates, click here.
How is the job security at Tech Mahindra, Hyderabad / Secunderabad for Customer Service Associates?
Based on 59 reviews on AmbitionBox, Tech Mahindra, Hyderabad / Secunderabad's customer service associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Tech Mahindra, Hyderabad / Secunderabad, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Tech Mahindra, Hyderabad / Secunderabad for customer service associates, click here.

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Tech Mahindra Customer Service Associate Reviews by Locations

Tech Mahindra Hyderabad / Secunderabad Reviews by Designations

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AmbitionBox has 59 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 54% of employees ...reported the working days at Tech Mahindra as Rotational Shift. 62% employees reported the work timings at Tech Mahindra as Flexible timing. Read more

Gender Based Ratings for Tech Mahindra Customer Service Associate Hyderabad / Secunderabad

based on 57 reviews
3.9
Rated by 24 Women

Rated 4.0 for Company Culture and 3.8 for Work-Life Balance

women
4.1
Rated by 33 Men

Rated 4.2 for Work Satisfaction and 4.2 for Work-Life Balance

men

Working Days for Tech Mahindra Customer Service Associate Hyderabad / Secunderabad

based on 59 reviews
Rotational Shift
54%
Monday to Friday
30%
Monday to Saturday
14%
Other
2%

Work Timings for Tech Mahindra Customer Service Associate Hyderabad / Secunderabad

based on 59 reviews
Flexible timing
Strict (9am - 5.30pm)
Strict (9.30pm - 7pm)
62%
6%
3%
29% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Service Associate Hyderabad / Secunderabad

based on 59 reviews
Day shift
Night shift
77%
23%

Business Travel for Tech Mahindra Customer Service Associate Hyderabad / Secunderabad

based on 59 reviews
No travel
53%
Within city
27%
Within country
13%
International travel
7%
Tech Mahindra Customer Service Associate Salaries in Hyderabad / Secunderabad
based on 562 salaries
₹1 L/yr - ₹5 L/yr
At par with the average Customer Service Associate Salary in India
View more details
Employee Benefits for Tech Mahindra Customer Service Associate Hyderabad / Secunderabad
meal
Cafeteria
2 total responses
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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