Tech Mahindra is rated
2.9 out of 5 stars on
AmbitionBox, based on 12 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
2.9 out of 5 stars on
AmbitionBox, based on 12 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Tech Mahindra Customer Relations Advisor Reviews
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12 reviews found
for
"job security"
Return to all reviews
Customer Relations Advisor in
Pune
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Sep 2023
Likes
There is nothing much to like while working in techmbs
Dislikes
Work culture job security
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Work life balance is difficult and promotions are limited
Work Details
Work policy:
Work from home only in certain cases
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Relations Advisor in
Mumbai
Full Time
·
Postpaid Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 12 Sep 2021
Likes
Na
Dislikes
Not at all employee centric, decides what they feel is better. No opinion from the employee at all
No guarantee of job security at all. I have paragraphs to write!
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relations Advisor in
Pune
DBA / Data warehousing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Apr 2022
Likes
100% Job security and work environment is good
Dislikes
Recruitment Process
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relations Advisor in
Pune
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 23 Apr 2022
Likes
Office facility are good and job security is there
Dislikes
Have been moved from back office to voice inbound in same process it's been almost more than three years yet the market correction is not.. And no one is taking seriously.Only fake promise.. Company us too good but some management people spoiling company name.
Work Details
Really had bad experience
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relations Advisor in
Pune
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Sep 2021
Likes
Facilities like canteens, pick and drop, etc. Consistent salary, job security (only if you know your rights),
Dislikes
The list is long but I will try to summarise. The policies are good but the management is very poor. The way they treat their advisors is like a disposable commodity. You are good for them as long as you work silently. The moment you start having grievance and complaints, they will start targetting you by wickedly manipulating the policies and issue you Disciplinary actions and manipulate your performance ratings and sabotage your career and future in the organization. No matter how much you escalate, it will be of no use because every higher level in management will only support the lower management only. There is absolutely no transperancy and confidentiality when you escalate a grievance. The aggrieved advisor will eventually be cornored until he gives up and compromises with the injustice or quits the company. I am just sharing my own experience and observation....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Tech Mahindra.
Customer Relations Advisor in
Mumbai
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Job security and well given guidance and opportunity to up skill yourself
Call structure has more importance than Customer Survey Response.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Relations Advisor in
Pune
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 09 Oct 2021
Likes
Job security..
Dislikes
Leave policy is terrible, long shifts 9.30 hrs.. changing week offs every week bo fix.. changing shifts every week.. management pressure..
Work Details
Terrible
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relations Advisor in
Pune
Postpay Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 06 Dec 2020
Likes
Salary that they provide compared with other companies is better. And job security.
Dislikes
No work life balance. Rotational shifts and split week offs.
Work Details
Average.
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Relations Advisor in
Mumbai
Retention Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 24 Aug 2017
Likes
TMBS gives you ample opportunities for growth. Also it helps you to develop your inner skills.
Dislikes
TMBS is only concerned about its own profit and its customers. It has nothing to do with the employees working for them especially the job security is terrible.
People also ask about Tech Mahindra's Customer Relations Advisors
Is Tech Mahindra a good place to work for Customer Relations Advisors?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 12 employee reviews, it's clear that most customer relations advisors have a below average experience working at Tech Mahindra. Job Security holds the highest rating at 2.9, while work satisfaction is rated the lowest amongst all factors at 2.4. Read reviews about job security and work satisfaction on AmbitionBox.
Does Tech Mahindra pay their Customer Relations Advisors well?
According to AmbitionBox reviews, Tech Mahindra customer relations advisors rate their salary and benefits at 2.8 out of 5, based on 12 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra's customer relations advisors salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer relations advisors, click here.
How is the work culture at Tech Mahindra for Customer Relations Advisors?
Work culture at Tech Mahindra for customer relations advisors is rated 2.7 out of 5 by 12 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Tech Mahindra for customer relations advisors, click here.
How is the job security at Tech Mahindra for Customer Relations Advisors?
Based on 12 reviews on AmbitionBox, Tech Mahindra's customer relations advisors rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Tech Mahindra. To read reviews about job security at Tech Mahindra for customer relations advisors, click here.
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Tech Mahindra Customer Relations Advisor Reviews by Locations