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Customer Care Executive interview
Q1. How will you handle irrated customers?
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Q2. Advantages and disadvantages of Online shopping
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Q3. How will you handle escalation calls?
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Q4. 3. Advantages and Disadvantages of E-Commerce
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Q5. How will you resolve the issue of delay of items?
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Customer Care Executive Jobs at Tech Mahindra
People also ask about Tech Mahindra's Customer Care Executives
Is Tech Mahindra a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 68 employee reviews, it's clear that most customer care executives have an average experience working at Tech Mahindra. Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra pay their Customer Care Executives well?
According to AmbitionBox reviews, Tech Mahindra customer care executives rate their salary and benefits at 3.2 out of 5, based on 68 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra's customer care executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer care executives, click here.
How is the work culture at Tech Mahindra for Customer Care Executives?
Work culture at Tech Mahindra for customer care executives is rated 3.4 out of 5 by 68 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra for customer care executives, click here.
How is the job security at Tech Mahindra for Customer Care Executives?
Based on 68 reviews on AmbitionBox, Tech Mahindra's customer care executives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra for customer care executives, click here.
Is work from home available to Customer Care Executives at Tech Mahindra?
According to AmbitionBox, 34% of Tech Mahindra's customer care executives work from home permanently, 52% work from the office, and 14% follow a hybrid model, based on 50 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Tech Mahindra for customer care executives, click here.
How do I get a job at Tech Mahindra as a Customer Care Executive?
To get a job at Tech Mahindra as a Customer Care Executive, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Tech Mahindra interview questions and practice your responses to prepare thoroughly.
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Work Policy for Tech Mahindra Customer Care Executive
i
Workplace policy may vary based on Department, Designation and
Location.
based on 50 reviews in last 6 months
Work from office
52%
Permanent work from home
34%
Hybrid
14%
2 days/week from office
6%
Other hybrid work policies
6%
3 days/week from office
2%
Gender Based Ratings for Tech Mahindra Customer Care Executive
based on 790 reviews
Rated by 320
Women
Rated by 470
Men
Working Days for Tech Mahindra Customer Care Executive
based on 867 reviews
Rotational Shift
69%
Monday to Saturday
15%
Monday to Friday
9%
Other
5%
Alternate Saturday off
2%
Work Timings for Tech Mahindra Customer Care Executive
based on 867 reviews
Flexible timing
Strict (9am - 6pm)
Strict (7am - 4pm)
63%
6%
3%
28% employees reported other strict timings
Shift Timings for Tech Mahindra Customer Care Executive
based on 867 reviews
Day shift
Night shift
80%
20%
Business Travel for Tech Mahindra Customer Care Executive
based on 867 reviews
No travel
69%
Within city
24%
Within country
4%
International travel
3%
At
par with the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
35 total
responses
International/On-site exposure
4 total
responses
Free meal
4 total
responses
Health insurance
28 total
responses
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