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a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra.
What's the best I can get in the current situation?
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asked in
Customer Care Executive interview
Q1. How will you handle irrated customers?
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asked in
Customer Care Executive interview
Q2. Advantages and disadvantages of Online shopping
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Customer Care Executive interview
Q3. How will you handle escalation calls?
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Customer Care Executive interview
Q4. 3. Advantages and Disadvantages of E-Commerce
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Customer Care Executive interview
Q5. How will you resolve the issue of delay of items?
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People also ask about Tech Mahindra's Customer Care Executives
Is Tech Mahindra a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 39 employee reviews, it's clear that most customer care executives have an average experience working at Tech Mahindra. Skill development holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about skill development and career growth on AmbitionBox.
Does Tech Mahindra pay their Customer Care Executives well?
According to AmbitionBox reviews, Tech Mahindra customer care executives rate their salary and benefits at 3.2 out of 5, based on 39 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra's customer care executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer care executives, click here.
How is the work culture at Tech Mahindra for Customer Care Executives?
Work culture at Tech Mahindra for customer care executives is rated 3.4 out of 5 by 39 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra for customer care executives, click here.
How is the job security at Tech Mahindra for Customer Care Executives?
Based on 39 reviews on AmbitionBox, Tech Mahindra's customer care executives rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra for customer care executives, click here.
Is work from home available to Customer Care Executives at Tech Mahindra?
According to AmbitionBox, 36% of Tech Mahindra's customer care executives work from home permanently, 48% work from the office, and 16% follow a hybrid model, based on 50 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Tech Mahindra for customer care executives, click here.
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Work Policy for Tech Mahindra Customer Care Executive
i
Workplace policy may vary based on Department, Designation and
Location.
based on 50 reviews in last 6 months
Work from office
48%
Permanent work from home
36%
Hybrid
16%
Other hybrid work policies
8%
2 days/week from office
6%
3 days/week from office
2%
Gender Based Ratings for Tech Mahindra Customer Care Executive
based on 787 reviews
Rated by 319
Women
Rated by 468
Men
Working Days for Tech Mahindra Customer Care Executive
based on 864 reviews
Rotational Shift
69%
Monday to Saturday
15%
Monday to Friday
9%
Other
5%
Alternate Saturday off
2%
Work Timings for Tech Mahindra Customer Care Executive
based on 864 reviews
Flexible timing
Strict (9am - 6pm)
Strict (7am - 4pm)
63%
6%
3%
28% employees reported other strict timings
Shift Timings for Tech Mahindra Customer Care Executive
based on 864 reviews
Day shift
Night shift
80%
20%
Business Travel for Tech Mahindra Customer Care Executive
based on 864 reviews
No travel
69%
Within city
24%
Within country
4%
International travel
3%
5%
more
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
35 total
responses
International/On-site exposure
4 total
responses
Free meal
4 total
responses
Health insurance
28 total
responses
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