Tech Mahindra Customer Care ExecutiveMumbai Reviews
based on 4 reviews
Updated 19 Apr, 2023
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.5
Salary & Benefits
3.5
Skill development
3.4
Company culture
3.4
Job Security
3.3
Promotions/Appraisal
3.3
Work Satisfaction
3.2
Work-Life balance
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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4 reviews found
for
"salary"
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Customer Care Executive in
Mumbai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Apr 2023
Likes
No pressure just need to justify what we are capable off
Dislikes
Salary issues
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Mar 2022
Likes
Only thing is that they don't ask you to work after shift timing. No job security or support from management. Only thing Company or management want is that Agents should work without asking any time off. Another issue is that even if you're not keeping well for a day and took off then you have to submit Dr.s certificate or management won't believe you about your sickness. Less pay and brand name. My friends and me have received less salary on multiple occasions and need to keep follow-up with HR and TL for remaining salary or you won't receive it. Think before you join Tech Mahindra and join it only if you don't have any other options....Read More
Dislikes
No job security or support from management. Only thing Company or management want is that Agents should work without asking any time off. Another issue is that even if you are not keeping well for a day and took off then you have to submit Dr.s certificate or else management won't believe you about your sickness. Just brand name butless Pay scale<mark style="background-color: #fff5e4;">. Agents receives less salary on multiple occasions and if it happens Agents need to keep follow-up with HR and TL or won't receive remaining salary</mark>. Think before you join Tech Mahindra and join it only if you don't have any other question....Read More
They have a Hire and fire policy.
They expect you to work on your week offs as a charity.
They continuously keep on pressuring you and making you realize as if you have done something wrong by if you do not listen to what they say.
They call you on your week offs to discuss their personal team targets and will ruin your social life.<mark style="background-color: #fff5e4;">
They will pay you peanuts and you will be ashamed about your abilities to earn</mark>....Read More
Work Details
Pathetic
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Tech Mahindra, Mumbai Customer Care Executives
Is Tech Mahindra, Mumbai a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 4 employee reviews, it's clear that most customer care executives have an average experience working at Tech Mahindra, Mumbai. Salary & Benefits holds the highest rating at 3.5, while work-life balance is rated the lowest amongst all factors at 3.2. Read reviews about salary & benefits and work-life balance on AmbitionBox.
Does Tech Mahindra, Mumbai pay their Customer Care Executives well?
According to AmbitionBox reviews, Tech Mahindra, Mumbai customer care executives rate their salary and benefits at 3.5 out of 5, based on 4 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Mumbai's customer care executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Mumbai for customer care executives, click here.
How is the work culture at Tech Mahindra, Mumbai for Customer Care Executives?
Work culture at Tech Mahindra, Mumbai for customer care executives is rated 3.4 out of 5 by 4 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra, Mumbai for customer care executives, click here.
How is the job security at Tech Mahindra, Mumbai for Customer Care Executives?
Based on 4 reviews on AmbitionBox, Tech Mahindra, Mumbai's customer care executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra, Mumbai for customer care executives, click here.
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