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3.6

based on 33.2k Reviews

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Tech Mahindra Customer Care Executive Mumbai Reviews

based on 35 reviews
Updated 14 Jun, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.5

Salary & Benefits

3.5

Skill development

3.4

Company culture

3.4

Job Security

3.3

Promotions/Appraisal

3.3

Work Satisfaction

3.2

Work-Life balance

Top Mentions in Tech Mahindra Customer Care Executive Mumbai Reviews

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a senior test engineer
5d (edited)
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Top Tech Mahindra Customer Care Executive Interview Questions

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asked in Customer Care Executive interview
Q1. How will you handle irrated customers?
View answers (22)
asked in Customer Care Executive interview
Q2. Advantages and disadvantages of Online shopping
View answers (25)

Get interview-ready with top interview questions

View all 39 questions
asked in Customer Care Executive interview
Q3. How will you handle escalation calls?
View answers (9)
asked in Customer Care Executive interview
Q4. 3. Advantages and Disadvantages of E-Commerce
View answers (9)
asked in Customer Care Executive interview
Q5. How will you resolve the issue of delay of items?
View answers (5)
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People also ask about Tech Mahindra, Mumbai Customer Care Executives

Is Tech Mahindra, Mumbai a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 35 employee reviews, it's clear that most customer care executives have an average experience working at Tech Mahindra, Mumbai. Salary & Benefits holds the highest rating at 3.5, while work-life balance is rated the lowest amongst all factors at 3.2. Read reviews about salary & benefits and work-life balance on AmbitionBox.
Does Tech Mahindra, Mumbai pay their Customer Care Executives well?
According to AmbitionBox reviews, Tech Mahindra, Mumbai customer care executives rate their salary and benefits at 3.5 out of 5, based on 35 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra, Mumbai's customer care executives salaries here and to read reviews specifically about salary and benefits at Tech Mahindra, Mumbai for customer care executives, click here.
How is the work culture at Tech Mahindra, Mumbai for Customer Care Executives?
Work culture at Tech Mahindra, Mumbai for customer care executives is rated 3.4 out of 5 by 35 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra, Mumbai for customer care executives, click here.
How is the job security at Tech Mahindra, Mumbai for Customer Care Executives?
Based on 35 reviews on AmbitionBox, Tech Mahindra, Mumbai's customer care executives rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra, Mumbai for customer care executives, click here.

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Tech Mahindra Customer Care Executive Reviews by Locations

Tech Mahindra Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 35 Tech Mahindra reviews submitted by Tech Mahindra employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Tech Mahindra is the right company for you. 74% of employees ...reported the working days at Tech Mahindra as Rotational Shift. 76% employees reported the work timings at Tech Mahindra as Flexible timing. Read more

Gender Based Ratings for Tech Mahindra Customer Care Executive Mumbai

based on 28 reviews
1.1
Rated by 7 Women

Rated 1.2 for Salary & Benefits and 1.1 for Skill Development

women
3.4
Rated by 21 Men

Rated 3.4 for Salary & Benefits and 3.4 for Skill Development

men

Working Days for Tech Mahindra Customer Care Executive Mumbai

based on 35 reviews
Rotational Shift
74%
Monday to Saturday
11%
Other
7%
Alternate Saturday off
4%
Monday to Friday
4%

Work Timings for Tech Mahindra Customer Care Executive Mumbai

based on 35 reviews
Flexible timing
Strict (2pm - 2am)
Strict (1pm - 11pm)
76%
5%
5%
14% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Care Executive Mumbai

based on 35 reviews
Day shift
Night shift
80%
20%

Business Travel for Tech Mahindra Customer Care Executive Mumbai

based on 35 reviews
No travel
71%
Within city
29%
Tech Mahindra Customer Care Executive Salaries in Mumbai
based on 153 salaries
₹1 L/yr - ₹6.6 L/yr
24% more than the average Customer Care Executive Salary in India
View more details
Employee Benefits for Tech Mahindra Customer Care Executive Mumbai
cab
Office cab/shuttle
2 total responses
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
2 total responses
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