Synchrony Manager Customer Service Operations Reviews
based on 1 review
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Overall Rating
5.0/5
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Category Ratings
5.0
Job Security
5.0
Salary & Benefits
5.0
Work-Life balance
5.0
Skill development
5.0
Promotions/Appraisal
5.0
Work Satisfaction
4.0
Company culture
Synchrony is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Synchrony is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Manager Customer Service Operations in
Hyderabad / Secunderabad
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Fraud Specialist in
Hyderabad / Secunderabad
Full Time
·
Security / Fraud Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Oct 2024
Likes
I worked synchrony for 2years, I have put down my papers and wanted to take back but the managers politics is not good, managers in synchrony are way to rude to the employees. And the worst part of the company is they don’t take the ex employees again. If someone out there reading this feedback please try to understand that just because of those rude managers me and many employees have lost they jobs....Read More
Dislikes
Managers are very rude to employees. I really wanted to rejoin synchrony but the management out there made a great decision that ex employees can’t rejoin seriously?????
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Fraud Specialist in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Nov 2024
Likes
Benefits/ Appraisal/ Unity management
Dislikes
Work pressure/ work life balance/ One on one sessions/ promotion
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Fraud Specialist in
Hyderabad / Secunderabad
Full Time
·
Security / Fraud Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 28 Mar 2024
Likes
Good benefit
Dislikes
Politics for ijps
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2023
Likes
Best place to work you are respected as an individual and appreciated for your work,I'm thankful to Synchrony, I request all those women who feel really need a caring home and want to still work step into the warm house if Synchrony you will be pampered like a daughter and cared like a sister and will help you manage your life and make you empowered, I was told told to submit this anaymous but I'm proud to say I'm Bhagya an employee of my Synchrony my second house...Read More
Dislikes
There is nothing you would dislike your asking a family member what you hate in your family.
Senior Customer Support Executive in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Sep 2023
Likes
Managers and Team are always ready to help
Dislikes
None
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 27 Sep 2023
Likes
Its people centric
Dislikes
Pay is less.
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Fraud Analyst in
Hyderabad / Secunderabad
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 23 Sep 2023
Likes
Events are good and lot of cultural events
Dislikes
Management and hierarchy is not proper no action will be taken if you raise a concern
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Senior Fraud Analyst in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Sep 2023
Likes
All is well with synch
Dislikes
Nothing to say bad or negative
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Sep 2022
Likes
Synchrony financials is a great place to work .
I have worked with the most kind and professional team .
Mentors are very supportive.
Synchrony cares about thier employees
That's what it makes the company a great place to work.
Dislikes
Unseen Politics .
Leave policies
Salary hike
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Fraud Specialist in
Hyderabad / Secunderabad
Full Time
·
Security / Fraud Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2023
Likes
Cab facilities, the bonuses.
Dislikes
Food, having to apply for leaves, the micro management.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Synchrony Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Collection Representative in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2024
Likes
I love how synchrony treats their employees work full of joy, smiles and happiness, even though i have a 100 other opportunity i'd still choose Synchrony over all of them. I mean Synchrony is that great place to work indeed no denial about that.
Dislikes
There's none
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Associate Vice President in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Technology / IT Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Dec 2024
Likes
Working from Home
Dislikes
Career Progression is next to impossible in this organisation
Senior Development Executive in
Hyderabad / Secunderabad
Full Time
·
Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Excellent.
Dislikes
Nothing. There is nothing to dislike
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Nov 2024
Likes
Good
Dislikes
Not much recognition or promotion
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Associate in
Kolkata
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Oct 2024
Likes
It was good
Dislikes
Not any
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 09 Oct 2024
Likes
Work culture and environment
Dislikes
No proper leaves even if you have medical
Senior Executive in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Synchrony is superb company to work with
Dislikes
Manager not helpful during interview no help at all many times asked for help many times he says he would help but never received help
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2024
Likes
Work life balance is great!
Dislikes
Internal politics
Service Delivery Manager in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Technology / IT Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Sep 2024
Likes
Work life balance is good
Dislikes
Hikes are little less here
Senior Representative in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Aug 2024
Likes
All good it's very good company
Dislikes
No dislikes , I don't see anything negative in this company
People also ask about Synchrony's Manager Customer Service Operationss
How is Synchrony to work for?
Synchrony is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Synchrony is known for Job Security which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 4.0 and can be improved. To know first hand how it is like to work at Synchrony read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Synchrony?
According to AmbitionBox ratings, Synchrony employees rate its salary and benefits as 5.0 out of 5. You can know more about Synchrony Salaries at AmbitionBox
How is the work culture at Synchrony?
Work culture is rated 4.0 at Synchrony by 1 employees. While job security is rated 5.0 and work-life balance is rated 5.0 at Synchrony. Read detailed reviews by employees of Synchrony on AmbitionBox.