Synchrony Senior Customer Service Associate Reviews
based on 6 reviews
Updated 2 Jan, 2024
Overall Rating
4.7/5
How AmbitionBox ratings work?
Category Ratings
4.7
Job Security
4.7
Skill development
4.7
Company culture
4.7
Work-Life balance
4.0
Work Satisfaction
3.2
Salary & Benefits
3.2
Promotions/Appraisal
Synchrony is rated
4.7 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Synchrony is rated
4.7 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
Sort by:
Popular
Senior Customer Service Associate in
Knowledge city, shilpagram village, Hitex city..
CSA Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Aug 2020
Likes
Synchrony is one of the Best Organizations in Hyderabad and it's a Great place to work.
Dislikes
I dislike about the package, I know in most of the companies does. They offer one package and give us less salary. If you get a Job in synchrony make sure you are clear about each and single rupee
Work Details
Spectacular
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Associate in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2023
Likes
Culture, policies, benefits, insurance, values
Dislikes
Opportunities, salary,vacations, management team bonding
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Nov 2024
Likes
Good
Dislikes
Not much recognition or promotion
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 09 Oct 2024
Likes
Work culture and environment
Dislikes
No proper leaves even if you have medical
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2024
Likes
Work life balance is great!
Dislikes
Internal politics
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jul 2024
Likes
Great place to work
Dislikes
Food
Work Details
Work policy:
If you want you can come
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Manager in
Hyderabad / Secunderabad
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Mar 2024
Likes
friendly culture
Dislikes
synchrony is not a pay master
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jun 2024
Likes
Nothing to.like apart from.the goodies.
Dislikes
No leaves. No life. They treat you like machines. No time to even breathe in between calls. Csr dept is the worst you can work for. The management doesnt care about you. They even make you lie on the great place to work awards survey. Do join synchrony if you have no self respect. They won't even relieve you immediately when requesting on health issues basis.
Analyst in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Apr 2024
Likes
Great work culture
Dislikes
Nothing for now
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Sep 2023
Likes
The benefits , work culture , office campus , food , security,overall growth opportunities are good
Dislikes
Nothing as of now
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 18 Sep 2023
Likes
Work balance and work from home
Dislikes
Promotions, salaries are very low compared to other companies
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Aug 2023
Likes
The work culture here is good and it is employee friendly.
Dislikes
There’s nothing to dislike here.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Synchrony Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Collection Representative in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2024
Likes
I love how synchrony treats their employees work full of joy, smiles and happiness, even though i have a 100 other opportunity i'd still choose Synchrony over all of them. I mean Synchrony is that great place to work indeed no denial about that.
Dislikes
There's none
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Fraud Specialist in
Hyderabad / Secunderabad
Full Time
·
Security / Fraud Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 08 Oct 2024
Likes
I worked synchrony for 2years, I have put down my papers and wanted to take back but the managers politics is not good, managers in synchrony are way to rude to the employees. And the worst part of the company is they don’t take the ex employees again. If someone out there reading this feedback please try to understand that just because of those rude managers me and many employees have lost they jobs....Read More
Dislikes
Managers are very rude to employees. I really wanted to rejoin synchrony but the management out there made a great decision that ex employees can’t rejoin seriously?????
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Manager Customer Service Operations in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Dec 2024
Likes
It is the best place to work
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Development Executive in
Hyderabad / Secunderabad
Full Time
·
Administration Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Excellent.
Dislikes
Nothing. There is nothing to dislike
Senior Fraud Specialist in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Nov 2024
Likes
Benefits/ Appraisal/ Unity management
Dislikes
Work pressure/ work life balance/ One on one sessions/ promotion
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Associate in
Kolkata
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Oct 2024
Likes
It was good
Dislikes
Not any
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Executive in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Synchrony is superb company to work with
Dislikes
Manager not helpful during interview no help at all many times asked for help many times he says he would help but never received help
Service Delivery Manager in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Technology / IT Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Sep 2024
Likes
Work life balance is good
Dislikes
Hikes are little less here
Senior Representative in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Aug 2024
Likes
All good it's very good company
Dislikes
No dislikes , I don't see anything negative in this company
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Software Development Engineer in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 24 Jul 2024
Likes
Work from home is good
Dislikes
management poor for technology, best place only for call center jobs
People also ask about Synchrony's Senior Customer Service Associates
How is Synchrony to work for?
Synchrony is rated 4.7 out of 5, based on 6 reviews by employees on AmbitionBox.
Synchrony is known for Job Security which is rated at the top and given a rating of 4.7. However, Salary & Benefits is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Synchrony read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Synchrony?
According to AmbitionBox ratings, Synchrony employees rate its salary and benefits as 3.2 out of 5. You can know more about Synchrony Salaries at AmbitionBox
How is the work culture at Synchrony?
Work culture is rated 4.7 at Synchrony by 6 employees. While job security is rated 4.7 and work-life balance is rated 4.7 at Synchrony. Read detailed reviews by employees of Synchrony on AmbitionBox.