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Swiggy

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3.8

based on 4k Reviews

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Filter reviews by

Swiggy Customer Service Associate Bangalore / Bengaluru Reviews

Updated 29 Feb, 2024

Overall Rating

2.4/5

based on 4 reviews

Rating distribution

1 (25.0%)

0 (0%)

1 (25.0%)

Category Ratings

4.0

Company culture

4.0

Work-life balance

4.0

Work satisfaction

3.5

Salary

3.2

Skill development

2.6

Job security

2.5

Promotions

What employees say about Swiggy?

Insights from employee reviews on AmbitionBox

Gender based rating

2.1

Rated by Women

2 reviews

4.4

Rated by Men

2 reviews

Swiggy is rated 2.4 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

Swiggy is rated 2.4 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

4 reviews found

Sort by: Popular

Customer Service Associate in Bangalore / Bengaluru

Full Time

Cc Chat Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 25 Feb 2020

Likes

Created relationship

Salary - Good

Dislikes

Treat like animals

Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Apr 2021

Likes

5 days working cab snacks

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is politics between management

Work Details

Good place to stay in for long.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bangalore / Bengaluru

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 15 Feb 2024

Likes

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Job security - Poor
Promotions - Poor

Overall Rating

Customer Service Associate in Bangalore / Bengaluru

Full Time

IT Support Department

1.0

posted on 29 Feb 2024

Overall Rating

Return to all reviews

Top trending discussions

View All

Career Growth

an analyst

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Go for MBA

Stay at current role

78 participants . poll closed

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More about working at Swiggy

#10 Best Tech Startup - 2022

#7 Best Tech Startup - 2021

#2 Best Mid-Sized Internet Company - 2021

HQ - Bangalore,Karnataka, India
Internet
1k-5k Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Swiggy reviews submitted by Swiggy employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Swiggy is the right company for you.