Sophos Technologies L2 Technical Support Engineer Ahmedabad Reviews

Likes

As a newbie to the network security domain/firewall domain you will learn lot of things in the network industry. You will get to know all the trending technologies, its configuration and hands on experience on troubleshooting these modules. You will get to know the networking related linux stuff checking the live logs and database working. Also you can get a very excellent knowledge of working of firewall an dealing different network topologies in which firewall is placed for different customers all around the world. Work life is not good you will need to provide each and every minute of your office time to troubleshoot the issues throughout the day. Salary is good as per the Ahmedabad local market but not good as compared to cities like Bangalore. Appraisal will be near to 10% a year. You will get free and transportation and allowance in night shifts only. TL and managers are good if you are productive enough or you get fired on a random day. They will take you to a tour of Goa or nearby places in a year. Team is very nice, you will get to know many new people mostly all the team members remain fresher or get experienced for 2-3 years and they leave the company mostly. You need to take calls and emails from customer for raising the cases and troubleshoot the issues and all day if you are on call your ears may start paining a little. But overall learning is really good as lot of networking products are there from Sophos which many companies run in their network environment mostly SOHO. It depends how curious you are to learn new things. You may not feel valued here after working so hard but technical learning is good....Read More

Dislikes

Loaded work environment, expectation of more productivity, random firing, less professional, sometimes you get abused as well

Work Details

Work is really interesting, your mind will continuously get some new learning everyday, troubleshooting on products will lead you to improve your logical decision making and understanding the networking concepts in live environment.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.