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Shoppers Stop

Compare

based on 2.4k Reviews

Filter reviews by

Shoppers Stop Senior Customer Service Associate Reviews

based on 2 reviews

i

Updated 14 Aug, 2018

Overall Rating

5.0/5

How AmbitionBox ratings work?

Category Ratings

5.0

Work-Life balance

5.0

Promotions/Appraisal

4.5

Company culture

4.5

Job Security

4.5

Salary & Benefits

4.5

Skill development

4.5

Work Satisfaction

2 reviews found

Sort by: Popular

Senior Customer Service Associate

Cashier Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Aug 2018

Likes

Good platfrom for career growth

Dislikes

I am thankful to shopper stop

Work Details

Work days: Monday to Friday (Strict Timings)

Senior Customer Service Associate in Navi Mumbai

Kids Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 29 Apr 2018

Likes

Yes

Dislikes

Yes

Work Details

Work timings: Strict Timings

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Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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Similar Designation Reviews

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Oct 2024

Likes

To respect all the employees or supportive dms & higher authority and all of us help me to motivate. Shoppers stop such a wonderful platform which you grow up a high level .

Dislikes

Low salaries that entry level and mid management salaries very low. Staff do their job properly but without enthusiasm

Sales Executive in New Delhi

Full Time

·

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 25 Jul 2024

Likes

The environment is very good and the senior’s are also very kind with employee

Dislikes

The work burden is not good they should increase their manpower

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Kolkata

Full Time

·

Retail Store Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 29 May 2024

Likes

I got a lot of exposure to learn and grow

Dislikes

Salary compensation and increment is not as per the industry standards. Incentive scheme need to upgrade.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead in Chandigarh

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Dec 2024

Likes

Team support

Dislikes

Manpower issue and I thought 12 to 15 cashiers should be on the cash counter..

Team Lead in Jammu (working remotely)

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 04 Dec 2024

Likes

Team management is good & supportive.

Dislikes

Underpaid

Customer Service Associate in Hyderabad / Secunderabad

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Nov 2024

Likes

Work environment

Dislikes

As compared to other brands we have very lass benefits for employees

Customer Care Executive in Hyderabad / Secunderabad

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Nov 2024

Likes

SKILL LEARNING JOB SEQRITY

Dislikes

Over time SOME PEOPLES treat like staff are daily labour s

Team Lead in Ludhiana

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 15 Oct 2024

Likes

My work

Dislikes

Working with sop and job politics

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Deputy Manager in Mumbai

Full Time

·

Fashion & Accessories Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 15 Oct 2024

Likes

Company culture

Dislikes

Promotion and appraisals

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Senior Associate in Bangalore / Bengaluru

Full Time

·

Other Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 27 Sep 2024

Likes

I like to work shoppers stop job Security.

Dislikes

I dislike is any of the promotions we have give so many assessment there are not seen her & him promeces.

Other Shoppers Stop Reviews

Customer Care Associate in Chandigarh

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 27 Dec 2024

Likes

Don't join shopper stop in Chandigarh i requested to everyone don't waste your time because there HR is not good .

Dislikes

My experience with Shopper Stop has been absolutely terrible because Hr .Shivani there is so full of attitude. They neither understand the emergency of others nor do they make an effort to help. I am in desperate need of my PF number, but they only see my messages and leave them without replying. If I call, they don’t pick up the phone. If they don’t want to provide the PF number, why do they even deduct it in the first place? I don’t understand their drama. My experience has been nothing short of awful. Every day, I request them, “Ma’am, please give me the number,” but they just ignore my messages after reading them. My only point is, if someone is in need, they shouldn’t work there. They don’t increase the salary, nor do they listen to the workers. If you approach them for any work, they’re always busy on their phones. They’ll tell you, “Wait a bit,” but when you go later, they’ll say, “Were you asleep?” Oh, so only when you have time, others can talk to you? I have worked many jobs, but I have never seen such HR behavior anywhere else. They deduct PF but don’t even give the number. I’ve been begging for the number for so long, but they still haven’t given it to me....Read More

Department Operations Manager in Ajmer

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Dec 2024

Likes

🤝. Working at shoppers Stop provide ample opportunity for personal and professional growth the organisation emphasises skills development team work and leadership which is help to evolve in my role as a department manager 🤝.The work environment here is very supportive and dynamic I enjoy collaborating with my team to achieve goals ensuring customer have a great shopping experience 🤝.Being a part of shoppers stop allows me to contribute to success of a trusted brand in the retail space it feels great to make an impact by managing department efficiency and driving results Thanks & Regards Satpal Singh Department Manager Mittal mall Unit -SS 8510...Read More

Dislikes

NA

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Store Manager in Hyderabad / Secunderabad

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 23 Oct 2024

Likes

Good for future Growth. Handling smooth operation. Smooth SOP. Definitely we can balance work life and family life.

Dislikes

Store to store Politics are there. Worst in chiller politics

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Deputy General Manager in Mumbai

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Oct 2024

Likes

Open Office culture, even Top Management seats in Cubical No cabins, one can walk to anyone for Help and share Ideas, Casual dressing for all days Good for Young people also

Dislikes

Not Much

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Department Manager in Lucknow

Full Time

·

Retail & B2C Sales Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 09 Oct 2024

Likes

There is no night shift

Dislikes

1). DM are not given respect 2). There is no learning and manager have to be available on floor only 3). Politics is there 4). Senior make fun of DM infront of other colleagues 5). DM always face man power issue 6). There are many more points

Fashion Consultant in Mumbai (working remotely)

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 08 Oct 2024

Likes

Career growth I want but still don't chance each and every employee hire out side not internally growth

Dislikes

Currently I work in shoppers Stop Vashi shopper Stop Vashi management very bad 😞

Manager in Mumbai

Full Time

·

Merchandising & Planning Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 08 Oct 2024

Likes

Salary was on time

Dislikes

Everything 1. No work life balance 2. It’s all about buttering 3. Your hard work never pays off 4. Office politics 5. Extremely partial 6. Horrible appraisals

Work Details

Work policy: Once a week you can work from home

Work days: Monday to Friday (Strict Timings)

Fashion Consultant in Lucknow

Full Time

·

Retail & B2C Sales Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 03 Oct 2024

Likes

timing and hard work.

Dislikes

job is not secure in shoppers stop. promotion and increment way is very partiality full in senior level of company.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Department Manager in Pune

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 28 Aug 2024

Likes

Working at Shoppersstop , best part was my team which supported me a lot . Brand staff are very experienced with good knowledge.

Dislikes

Partiality between the Managers because of the age gap and experience . If you are new get ready to know more in few months.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Legal Manager in Mumbai

Full Time

·

Legal Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 13 Jul 2024

Likes

On time salary

Dislikes

Lack of vision. Micro management. No Growth. HR department is acting biased towards senior management and no one bothers about employees and their concerns. Pathetic work culture

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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People also ask about Shoppers Stop's Senior Customer Service Associates

How is Shoppers Stop to work for?

Shoppers Stop is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox. Shoppers Stop is known for Work-Life balance which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 4.5 and can be improved. To know first hand how it is like to work at Shoppers Stop read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Shoppers Stop?

According to AmbitionBox ratings, Shoppers Stop employees rate its salary and benefits as 4.5 out of 5. You can know more about Shoppers Stop Salaries at AmbitionBox

How is the work culture at Shoppers Stop?

Work culture is rated 4.5 at Shoppers Stop by 2 employees. While job security is rated 4.5 and work-life balance is rated 5.0 at Shoppers Stop. Read detailed reviews by employees of Shoppers Stop on AmbitionBox.

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Shoppers Stop Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 2 Shoppers Stop reviews submitted by Shoppers Stop employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Shoppers Stop is the right company for you. 50% of employees r...Read more

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Shoppers Stop Senior Customer Service Associate Reviews

Working Days for Shoppers Stop Senior Customer Service Associate

based on 2 reviews

Monday to Friday

50%

Other

50%

Work Timings for Shoppers Stop Senior Customer Service Associate

based on 2 reviews

Strict (10.30am - 8.30pm)

Strict (12.30am - 9.30pm)

50%

50%

Shift Timings for Shoppers Stop Senior Customer Service Associate

based on 2 reviews

Day shift

100%

Shoppers Stop Senior Customer Service Associate Salary

based on 5 salaries

₹1.8 L/yr - ₹3.2 L/yr

24% less than the average Senior Customer Service Associate Salary in India

View more details

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