Shangri-la Hotels & Resorts Front Office Associate Reviews
Updated 26 Sep, 2023
Overall Rating
1.3/5
based on 3
reviews
Rating distribution
Category Ratings
1.3
Company culture
1.3
Job security
1.3
Work-life balance
1.3
Skill development
1.3
Promotions
1.3
Work satisfaction
1.2
Salary
Shangri-la Hotels & Resorts is rated
1.3 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor sat
...
Read more
Shangri-la Hotels & Resorts is rated
1.3 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Front Office Associate in
New Delhi
Full Time
·
Front Office & Guest Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Sep 2023
Likes
Mt timing of work
Dislikes
I didn’t left my job I just messaged in my group that it’s my wedding I need more leaves nd I will join back to that that why shangrila had removed me from my work group this was shocking for me when I was messaged to my manager to join
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Front Office Associate in
Bangalore / Bengaluru
Front Office & Guest Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 15 Nov 2019
Likes
Good as a brand but to employees it's a bit hard to explain.
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
The management is not at a international level
Work Details
Work related travel: This job involves
International Travel.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Duty Manager in
Bangalore / Bengaluru
Full Time
·
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Oct 2020
Likes
Everything is great but just got layed off because of pandemic
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing this is a great place to work
Work Details
Excellent
Work timings: Flexible Timings
Duty Manager in
Bangalore / Bengaluru
Front Office & Guest Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
3.0
Skill development
5.0
Job security
4.0
Promotions
1.0
Work satisfaction
4.0
Company culture
1.0
Work-life balance
posted on 25 May 2022
Likes
Career growth and learning
Job security - Excellent
Promotions - Good
Company culture - Good
Dislikes
No work life balance and the payment structure is terrible.
Salary - Bad
Work satisfaction - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Supervisor in
Muscat
Laundry/Room division Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 13 May 2021
Likes
I worked in Shangri-la hotel in Muscat, since 2011 to 2020 and it's excellent feeling I had, I learned too much from Shangri-la family, they always stand for us anytime, they are followed Mission vision and carrying with us, so if getting another chance to work Shangri-la I love to do thanks.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Awesome and entertainment
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Front Office Executive
Front Office & Guest Services Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 23 Aug 2018
Likes
It's a prestigious company to work with and a lots of learning happens during my tenture
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
It's great to work
Work Details
Work days: Rotational Shift
(Flexible Timings)
Guest Service Associate in
New Delhi
Food & Beverage department Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 22 Nov 2019
Likes
Shangri-La gives me an identity to be what i taught in these years... Not only identity but makes a mark on my personality and self respect I'm much more confident after working with Shangri-La Eros group.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
I don't dislike anything i just need to enquire about the salary structure it's like even if we are doing our extra time job we need to earg more money like as 300000 PA.
Work Details
I was a guest service associate that plays the role of the restaurant staff and volunteers to help the guests with respect and honour.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Guest Service Associate in
Bangalore / Bengaluru
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 16 Apr 2019
Likes
I love to work with Shangri-la hotel
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Some time work pressure
Work Details
Work days: Rotational Shift
Work related travel: This job involves
Travel Within City.
Housekeeping Supervisor in
Muscat
Housekeeping & Laundry Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Mar 2022
Likes
The care taken about staff & colleagues are awesome
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing 😊
Work Details
Awesome life
Work timings: Flexible Timings
Work related travel:This is a desk job.
Guest Service Associate in
New Delhi
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 12 Apr 2021
Likes
I like the timing of operation so there is balance between professional and personal life.Management is very supportive when it comes to learning of the staff.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I don't dislike the hotel only thing i have to mention negative is there has to be more variety of beverages.
Work Details
Very good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Bangalore / Bengaluru
Housekeeping & Laundry Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 16 Apr 2019
Likes
It's good experience working in Shangri la hotel & resort...
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Dislikes
No dislike about working at shangri la hotel &resort banglore...
Work Details
1 year to present...
Work timings: Flexible Timings
Work related travel:This is a desk job.
Housekeeping Supervisor
Housekeeping & Laundry Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 24 Feb 2019
Likes
Yes
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Need more observation of hard work from management level
Work Details
Excellent
Work timings: Flexible Timings
Work related travel:This is a desk job.
Other Shangri-la Hotels & Resorts Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Room Service Order Taker in
Singapore
Full Time
·
Employee Relations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Oct 2024
Likes
I work with shangrila hotel it's ownered love to work with again
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Executive in
Rangpo
Full Time
·
Stores & Material Management Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Jan 2025
Likes
If u r jobless then you are easy for Joining
Dislikes
HR Swapna Pradhan is very egoistic girl and favour only local people
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Commie 1st in
New Delhi
Full Time
·
Kitchen / F&B Production Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 Dec 2023
Likes
Shangri-La is best hospitality all over world
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
I think dislike Shangri-La salery is on time but service charge date not fixed
Work Details
Work days: Rotational Shift
(Strict Timings)
Commie in
New Delhi
Full Time
·
Kitchen / F&B Production Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 09 Dec 2024
Likes
Availabilities of ingredients
Skill development - Good
Job security - Good
Work-life balance - Good
Dislikes
Salary hikes, promotion.
Promotions - Poor
Department Manager in
Bangalore / Bengaluru
Full Time
·
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 Dec 2024
Likes
NA
Dislikes
No carrear. Culture is very bad, no job security
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Food and Beverage Service Associate in
Bangalore / Bengaluru
Full Time
·
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 21 Dec 2024
Likes
motivating the associate level
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
less staff
Chef DE Cuisine in
New Delhi
Full Time
·
Kitchen / F&B Production Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 11 Dec 2024
Likes
Yes I am like to work in Shangril-la hotel
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
No
Work Details
Work days: Monday to Friday
(Flexible Timings)
Assistant Manager Security in
Bangalore / Bengaluru
Full Time
·
Security Officer Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Jan 2024
Likes
Secure work environment
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No comment
Senior Sales Manager in
New Delhi
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 24 Jan 2024
Likes
Good hotel and great work environment
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Good
Dislikes
Nothing here is bad !! However too busy hotel in good sense
Hvac Technician in
Abu Dhabi
Full Time
·
Engineering Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Sep 2023
Likes
Everything good all good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No comments no
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
People also ask about Shangri-la Hotels & Resorts's Front Office Associates
How is Shangri-la Hotels & Resorts to work for?
Shangri-la Hotels & Resorts is rated 1.3 out of 5, based on 3 reviews by employees on AmbitionBox.
Shangri-la Hotels & Resorts is known for Company culture which is rated at the top and given a rating of 1.3. However, Salary is rated the lowest at 1.2 and can be improved. To know first hand how it is like to work at Shangri-la Hotels & Resorts read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Shangri-la Hotels & Resorts?
According to AmbitionBox ratings, Shangri-la Hotels & Resorts employees rate its salary and benefits as 1.2 out of 5. You can know more about Shangri-la Hotels & Resorts Salaries at AmbitionBox
How is the work culture at Shangri-la Hotels & Resorts?
Work culture is rated 1.3 at Shangri-la Hotels & Resorts by 3 employees. While job security is rated 1.3 and work-life balance is rated 1.3 at Shangri-la Hotels & Resorts. Read detailed reviews by employees of Shangri-la Hotels & Resorts on AmbitionBox.
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