Senco Gold Senior Customer Service Associate Reviews

Likes

Received salary on time

Dislikes

Internal politics is highly disappointing Employee who are hardworking not get any appreciations from management; growth is only dependent who are close to the manager No proper working atmosphere

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

If we compare to other brand Work our is good due to I continue my preparation

Dislikes

our mobile are submitted in work hour approx 9 to 10 hour other brand like Tanishq or Kalyan they was not submitted there employee phones I live far away to my home, in office time what happened in our home or family we didn't get know store phones are also in very limited amount due to this mostly of time our important call was missed.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Staff security... provide TBGP for employees... culture of Senco..

Dislikes

Many mental pressure...long time working hours without payment...and don not able to take any monthly off which is provided by our company..

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

SENCO always provide the best opportunities to all SENCO family members and i think it's not a just work place it's a emotion for every SENCO family members and customer also..we are provided best services etc etc.

Dislikes

No because all good and well

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

As a customer care I love spending time with customer.the opportunity to interact with diverse customer and help them find the right solutions is truly rewarding.

Dislikes

Here the same rules do not apply to everyone.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

1 Senco gold is a brand so I proud to be a part of this company 2 our unique design make me feel satisfaction 3 company good policy 4 medical insurance 5 salary is good....

Dislikes

1 Psychological stress.2 Timing is so long 3 sale pressure is very high 4 manejar behaviour is so bad....

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I am very Greatful that senco give me this beautiful opportunity to joint... There is whole team is very supportive towards each other and here working experience is good

Dislikes

Nothing dislike

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There are to many opportunities for better future..and 2nd is leave policy specially monthly off. And shifting facility is also good .

Dislikes

Insentive stracture are very poor....it should be process in next month... And 2nd is there are no Over time facility...as per our working schedule we are working around 9.30 hours to 10 hours specially who work in 2nd shift..so I think overtime should be start..

Likes

Nothing much I liked it, it's only team which I loved about it

Dislikes

Well bangali brand favour only bangoli employees. They target 1 employee so badly and forced them to leave the job. Higher management they save their jobs while they want to harras the managers or employees. Even few them are flirt with their employees.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Job Security,Gifting employee,medical and emergency facility, Leave and many more

Dislikes

Promotion and appraisal ,after getting good score in appraisal why 4% hike in salary, here no place for employees where they can share their problems,,, only manager is given priority no sale person value...here some people getting company's juce and other paying their labour

Likes

Our MD sir is a very kind-hearted person. He believes that our unity can enrich our work. My colleagues are very helpful in my work.

Dislikes

There is no fixed work schedule in our marketing department, which is resulting in poor general life and health.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

It is a reliable company, company's manager, HR, all seniors and especially honorable MD sir are very helpful. They have always extended a helping hand when needed. They never let me feel that I'm in a private workplace, I always felt like that it's just my another home. If I am not involve in any business in the future, I would like to stay with this company as long as I am able to work.

Dislikes

I have already passed two assessments with this company, and I am very interested to know how I can reach the next level (E3/More) and how fast I can reach it as my work knowledge increases, but unfortunately my senior colleagues could not inform me properly, Although I couldn't directly tell my manager about it, mainly because of his busy work schedule and a bit of self-consciousness. Because I personally believed that an employee needs to set a goal and work towards it and when it is achieved, comes self-motivation, and I don't think there is a greater motivation than self-motivation....Read More

Work Details

Work policy: Usually, you have to come to the office daily basis, but for some special reasons, this facility is given to the staff of a particular department, Those who can work on this process.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I am genuinely impressed by the team-oriented work culture this company fosters, as it enhances productivity and morale.

Dislikes

The management pays very little attention to the employees opinions and promotions.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

SALARY TO BE INCREMENTED AS PER JOB DESPCRIPTION AND PROJECTS TAKEN / APPARISAL TO BE EASY AND ON TIME / SKILL DEVELOPMENT WITHIN JOB AND AS PER JOB PROFILE TO BE PROVIDED.

Dislikes

WORK PRESSURE SOMETIME

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working at Senco Gold Offers a fulfilling experience due to its strong brand reputation and heritage in the jewellery industry. The dynamic work environment, especially during festive season, keep the job exciting and engaging. Employee benefits from profession growth opportunities, incentive and supportive team member's.

Dislikes

No comments

Likes

The company provides opportunities or skill development & has a positive work culture.

Dislikes

The salary & appraisal structure could be improved, and work- life balance needs more attention.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.