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SBI Cards & Payment Services

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3.7

based on 4.1k Reviews

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SBI Cards & Payment Services Customer Service Executive Reviews

Updated 1 Dec, 2024

Overall Rating

4.2/5

based on 35 reviews

Rating distribution

19 (54.3%)

8 (22.9%)

1 (2.9%)

4 (11.4%)

3 (8.6%)

Category Ratings

4.5

Job security

4.2

Skill development

4.1

Company culture

4.1

Salary

4.0

Work-life balance

4.0

Work satisfaction

3.6

Promotions

What employees say about SBI Cards & Payment Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

57% employees reported

Flexible timing

67% employees reported

No travel

59% employees reported

View more detailed insights

Gender based rating

4.8

Rated by Women

13 reviews

3.9

Rated by Men

19 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

35 reviews found

Sort by: Popular

Customer Service Executive in Hyderabad / Secunderabad

Sales and Bpo Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Oct 2021

Likes

Explain the nature of work is very good.Team members are friendly nature.once finish the Target s earlier provide the insensitive s.

Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

Targets are too much.. If we not reach the target, cut the salary. And some times week off also worked for finishing target.Don't provide the cab very difficult to me.

Work Details

I feel like learning some new points of SBI bank. And benifits of Reward points. No dress code this is most comfortable for me.

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bhilai Nagar

Full Time

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Dec 2024

Likes

Bad experience

Dislikes

Customer se chhut bolma

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Nov 2024

Likes

Work culture

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotion and Appraisal

Customer Service Executive in Vijayawada

Full Time

IT Consulting Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 09 Oct 2024

Likes

C of f ee

Job security - Good

Dislikes

Co ff ee e

Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Customer Service Executive in Kochi

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Aug 2024

Likes

I like all, atmosphere, working procedure and etc.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing alla are like

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chennai

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 07 Nov 2023

Likes

Best place to work and learn lot of things & improve the skills

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work-life balance - Excellent

Dislikes

It's personal... I don't want to share it

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Service Executive in Chennai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Feb 2023

Likes

Perfect corporate

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Love that company

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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Customer Service Executive in Chennai

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jan 2024

Likes

Treating employees 100% in a professional way

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

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Customer Service Executive (working remotely)

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Jul 2024

Likes

Working culture is very much flexible

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No growth in sbicard very slow

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

Credit Card Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Feb 2022

Likes

Too much professional

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Gurgaon / Gurugram

Full Time

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Aug 2018

Likes

Mind-blowing company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No any shortcomit

Work Details

Vary fantastic

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Law and order

Customer Service Executive in Tvh agnitp park

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Feb 2022

Likes

Worest company I worked in my carrier

Dislikes

Horrible work pressure and no leaves

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Restless and painfull

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Nov 2021

Likes

Good and flexible to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No one i dislike in the office everyone will be good and supportive

Work Details

Good

Work timings: Strict Timings

Customer Service Executive in Gurgaon / Gurugram

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Sep 2021

Likes

Training and skill development

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

All was good .. nothing is negetive

Work Details

It was not so good but average being an executive

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 21 Apr 2022

Likes

Not at all good for hard workers

Dislikes

Management

Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Friday

Customer Service Executive in Chennai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Apr 2022

Likes

Great place

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Politics

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Gurgaon / Gurugram

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 May 2021

Likes

For policies

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Will be improve customer care services

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chenani

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 May 2021

Likes

Learn work knowledge

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 16 Nov 2020

Likes

Benefits And safety is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent

Dislikes

Theres is no interaction between TLs and employee. Support levels below average from TL.

Work satisfaction - Bad
Work-life balance - Bad

Work Details

Not bad

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Executive in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2021

Likes

Good experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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