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American Express

Compare

4.2

based on 3.1k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

Filter reviews by

American Express Senior Fraud Analyst Reviews

Updated 27 Sep, 2024

Overall Rating

3.4/5

based on 38 reviews

Rating distribution

17 (44.7%)

5 (13.2%)

6 (15.8%)

5 (13.2%)

Category Ratings

4.0

Salary

3.5

Company culture

3.5

Job security

3.5

Promotions

3.4

Work-life balance

3.4

Skill development

3.4

Work satisfaction

What employees say about American Express?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

76% employees reported

Flexible timing

48% employees reported

No travel

89% employees reported

View more detailed insights

Gender based rating

3.1

Rated by Women

16 reviews

3.7

Rated by Men

22 reviews

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Top Mentions in American Express Senior Fraud Analyst Reviews

38 reviews found

Sort by: Popular

Senior Fraud Analyst in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 31 Aug 2021

Likes

American Express is a wonderful place to work simply because it offers a challenging but rewarding experience . There is so much positivity in the office, it's always buzzing with life and laughter. Also when it comes to salary and perks few can match it.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

It's a perception based company, so once you re off radar then you will need a herculean effort to change it

Work Details

Excellent

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Fraud Analyst in New Delhi

Full Time

Security / Fraud Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 27 Sep 2024

Likes

Na na na

Dislikes

Na na na

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

What people are saying about American Express

View All

a senior software engineer

1w (edited)

Interview and Hiring Process

Hi folks, Can someone let me know about the hiring process of AmEx? Like, how much time does it take after the last interview to get a response from HR? Also, do they inform if we haven’t cleared the interview or is it obvious? I have been contacting the HR but can’t get a response from them as of now. Its been a week since the last interview round. Any help?

Got a question about American Express?

Ask anonymously on communities.

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Lending Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jul 2024

Likes

Best in the industry

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No so far

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jul 2024

Likes

good all good good good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

no bad thing is there

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Security / Fraud Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 10 Jul 2024

Likes

Everything about the organisation is good

Skill development - Excellent
Job security - Good
Promotions - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Limited breaks in the department

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Operations / Strategy Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jun 2024

Likes

Best place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Shift Timing

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Security / Fraud Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Apr 2024

Likes

safe and secure job

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

work culture is not too good

You are reading trusted reviews. Keep reading to find out more about American Express.

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Security / Fraud Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Mar 2024

Likes

Salary

Salary - Good

Dislikes

No leaves in Accertify. 3rd class company....glad it is seperated from American Express.

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Discover interview dos and don'ts from real experiences

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 11 Sep 2023

Likes

Only Youngsters work here. Means company is quite not good for those who have been aged 30+. Targets are quite high then usual. Stack rankings in few process. Which is not good for average performers.

Salary - Good

Dislikes

Micro management by few software. Even 3-4 minutes can destroy your monthly performance matrix.

Job security - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Security / Fraud Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Jun 2023

Likes

Salary hike when one joins us good

Dislikes

However it’s better to leave the company after an year and join a better employee centric company where you won’t be treated like labours who are whiplashed with micromanagement to work under pressure regardless of declining health and any care for family .

Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Security / Fraud Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

2.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 May 2023

Likes

American express as a brand is very good and bou doubt about that. It gives you salary, free cabs and also meals nowadays.

Salary - Good

Dislikes

It totally depends on the process you moved to. I was working in Accertify, no work life balance, no job security, no fixed shift and week offs keep changing everything month. You will feel like you are in call centre.

Skill development - Bad
Job security - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 19 May 2023

Likes

Salary and benefits are good. Leaves Criteria Incentives Location ans brand name

Job security - Good

Dislikes

Toxic work culture Utter politics No work life balance Micro Management Harassment is common and if you complain HR they take months and then stop answering your calls

Promotions - Poor
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Fraud Analyst in New Delhi

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Oct 2023

Likes

Salary, appraisals, work-life-balance, other perks

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotions

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Operations / Strategy Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Dec 2022

Likes

The pay is decent

Salary - Good
Job security - Good

Dislikes

High level are disgusting and selfish, No work life balance, leave is good but managers will allow leaves as they are doing you a favour. Amex is really good company but don't go to fraud team.

Skill development - Bad
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Security / Fraud Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 22 May 2023

Likes

great company to work with

Salary - Good
Skill development - Good
Company culture - Good

Dislikes

i was in night shift, so that's the only negative point

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Mar 2023

Likes

Nice culture , work-life balance , perks and benefits.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Security / Fraud Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jul 2023

Likes

Work Culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None at all

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Mar 2023

Likes

Best ever to work with..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Should provide WFH when it's necessary...

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Global Fraud and New Accounts Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Apr 2022

Likes

Its the best place to be at. Truely, amazing work culture, fabulous people to work with. Has been the best working experience in my life so far

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Every organisation has its own set of challenges, and areas of opportunities to grow more. Since past 2yrs we have been working remotely from our homes. And the organisation had tried everything possible to keep the business on the run. So dont really have anything to dislike.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Fraud Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

2.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 22 Mar 2023

Likes

Good salary Appraisals are alright

Salary - Excellent
Promotions - Good

Dislikes

No work life balance Micro management No skillset enhancements training Poor company culture, doesn’t feel like a MNC

Skill development - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 38 American Express reviews submitted by American Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if American Express is the right company for you. 76% of e...Read more