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Filter reviews by Rippling Customer Support Executive Reviews
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What employees say about Rippling?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Flexible timing
50% employees reported
Within city
50% employees reported
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Rated by Women
1 reviews
Rated by Men
3 reviews
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4 reviews found
Customer Support Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If you are soooo done with the world outside and given up on life. You just want to eat, sleep work and repeat. This is probably the best place to do that. You can forget your social life.
- Salary - Good
Dislikes
This isn't a conducive environment for personal growth or any growth as a matter of fact. Compensation is good, but there's no opportunity for learning. And mind you, they'll kick you out for no good reason. Politics heavily influences decisions, including terminations. I somehow felt that the support team is filled with individuals lacking leadership and competence. Another really alarming fact is how the teams here are treated(someone mentioned the word slave, well unfortunately thats correct). Idk about other functions but support@rippling has the worst culture ever, you are not encouraged to speakout/voiceout. Hypocrisy is a great word to describe life here. There is a bigg, a huge difference between an indian and a US employee at a same level. Mind you, the same rules do not apply to both. They'll be treated differently....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary, Equity, other benefits
- Salary - Excellent
Dislikes
extremely toxic work culture, sky high expectations, people aren't robots. Hire and fire policy, odd shift timings, no work life balance.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing. It is the worst company ever. DO NOT JOIN
Dislikes
Everything. Poor management, Worst people
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture the balance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing much everything good
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Customer Service Associate in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing I can think of. It's the worst company in terms of culture.
Dislikes
Senior leaders are immature and lack experience or a vision. They can fire you anytime for anything. Worst company culture. Very small pay hikes. Limited growth opportunities. India employees are treated poorly. Very US centric company. No fulfillment or job satisfaction across the board. HR team is almost non existent, they keep quitting or they are fired in mass. Engineering team is a joke. Customer support is run by leaders from consulting background who have no leadership experience....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Product looks ok but keeps breaking. New incidents every second week Unlimited leave is a sham.
Dislikes
Toxic culture fostered by the C level leadership. If you want a good example of bad leadership team / bad management at the top this is the best example. Hands down! Its like a reality show. Drama, backstabbing, eliminations, hypocrisy, hostile. All in one. They use you and toss you out. The leadership principles are just for name sake. None of them actually live by it. Even the ones who came up with it. For eg - Challenge each other directly if you disagree you are gone. Puff!! A bunch of consulting sr leaders have messed up CX beyond repair. Its like dictatorship. They will dictate and you have to listen. If you don't they will make your life at the comp difficult and fire you at the first available opportunity. The immaturity and selfishness some of these so called directors display is unbelievable. They lack empathy, compassion and basic human instincts. They are so superficial. You list out the pros and cons and you have a clear answer . Engg, Sales, HR are all in bad shape. Worst dept is CX. Thanks to the directors who run it....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Bangalore Rural
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much but it's good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing much but it's meh
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Technical Support Engineer in Bangalore Rural
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fast paced environment
Dislikes
Job security and culture
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Other Rippling Reviews
Business Analyst in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Racist company! If you are a Kannadiga or a South Indian, don't even bother applying to this company and waste your time. The recruiters are Hindi speaking (in the background he was talking in Hindi to someone while he was speaking to me on the phone call) that forcefully reject your application once they find you are South Indian.Here is what happened! A North Indian friend who was my colleague from one of my previous company referred me for this role. I was told that there will be 3 rounds for my role. The first round is an assessment round, the 2nd a video call with the HR and the 3rd a video call with the product manager. I did well in the assessement round which is the 1st round and was moved to the 2nd round. A HR called early in the morning and informed me that I passed the 1st round and wanted to know my work experience which was already specified in my CV but I still answered all the questions. He asked me questions like a pre recorded ATM machine which did not seem like a human-human interaction with the way he spoke to me and after that he abruptly cut the call saying I will receive a feedback. The call lasted 4 minutes. The next morning I received a rejection email. There was no reason for this guy to reject my application other than having shady reasons because the email clearly specified that I will be having a video call for my 2nd round but this racist did a phone call to forcefully reject my application. It is absolutely sad to see a company co-founded by a South Indian having such a racist work culture....Read More
Dislikes
Racist company! Avoid if you are a South Indian. There are better non-biased companies out there.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Specialist in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I liked the way the structure for customer support was setup within the company. I mean the way we handled our customers was very neat and this was possible only because of the structure.
Dislikes
Although the structure was pretty decent, there were a lot of flaws in training as we had to learn the product and everything that comes with the role on our own without enough materials to study. With lack of any training, we were also expected to start performing to be the best where we were still understanding how everything works. And if you didn't meet their top expectation, then you are on your way out....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
EDI Analyst in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture is open and interactive. People in management take suggestions and try to have them implemented in system with engineering team
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing in perticular
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Sales Development Representative in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Life Balance Pay Structure Company Culture
- Salary - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Could provide permanent work from home Work sometime is monotonous
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Success Manager in Bangalore / Bengaluru
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
A good growing company with good benefits
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Appraisal is lower than market standards
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Specialist in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary, Food, commute are provided
- Salary - Good
- Skill development - Good
Dislikes
Culture, feels more like a school system
- Job security - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Account Operations Executive in Bangalore / Bengaluru
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, the culture is atrocious.
Dislikes
A lot of things. Culture, partiality, politics
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Product Lead in San Francisco
Full Time
Engineering Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work, work, work, work - Not the Rihanna one!
Dislikes
Everything and I say everything is terrible!
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Account Executive 1 in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No
Dislikes
Fuckall culture hire fire company
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Analyst in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Unlimited Paid-Time Off
- Salary - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Micro-management. Working hours. Middle management.
- Skill development - Poor
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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AmbitionBox has 4 Rippling reviews submitted by Rippling employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Rippling is the right company for you. 100% of employees reported the wo...rking days at Rippling as Monday to Friday. 50% employees reported the work timings at Rippling as Flexible timing. Read more- Home >
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