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3.9

based on 21.3k Reviews

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Reliance Retail Customer Service Officer Reviews

based on 132 reviews
Updated 23 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.0

Salary & Benefits

4.0

Skill development

3.9

Work-Life balance

3.8

Work Satisfaction

3.8

Company culture

3.4

Promotions/Appraisal

3.2

Job Security

Top Mentions in Reliance Retail Customer Service Officer Reviews

132 reviews found

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Top Reliance Retail Customer Service Officer Interview Questions

Q1. How to sale your products when your products rates high ... read more
View answer (1)
Q2. Daily uses of Grocery and staples
View answers (4)
Q3. How cou you solve queries of customer
View answer (1)
Q4. Price structure of the market
View answer (1)
Q5. Experience in related field
View answer (1)
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People also ask about Reliance Retail's Customer Service Officers

Is Reliance Retail a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 132 employee reviews, it's clear that most customer service officers have an average experience working at Reliance Retail. Salary & Benefits holds the highest rating at 4.0, while job security is rated the lowest amongst all factors at 3.2. Read reviews about salary & benefits and job security on AmbitionBox.
Does Reliance Retail pay their Customer Service Officers well?
According to AmbitionBox reviews, Reliance Retail customer service officers rate their salary and benefits at 4.0 out of 5, based on 132 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Reliance Retail is generally seen as a place that values and rewards its workforce fairly. You can know more about Reliance Retail's customer service officers salaries here and to read reviews specifically about salary and benefits at Reliance Retail for customer service officers, click here.
How is the work culture at Reliance Retail for Customer Service Officers?
Work culture at Reliance Retail for customer service officers is rated 3.8 out of 5 by 132 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Reliance Retail for customer service officers, click here.
How is the job security at Reliance Retail for Customer Service Officers?
Based on 132 reviews on AmbitionBox, Reliance Retail's customer service officers rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Reliance Retail for customer service officers, click here.

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Gender Based Ratings for Reliance Retail Customer Service Officer

based on 131 reviews
5.0
Rated by 1 Woman

Rated 5.0 for Company Culture and 5.0 for Salary & Benefits

women
3.9
Rated by 130 Men

Rated 4.0 for Salary & Benefits and 4.0 for Skill Development

men

Working Days for Reliance Retail Customer Service Officer

based on 132 reviews
Monday to Saturday
91%
Monday to Friday
6%
Alternate Saturday off
2%
Rotational Shift
1%

Work Timings for Reliance Retail Customer Service Officer

based on 132 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
48%
14%
13%
25% employees reported other strict timings

Shift Timings for Reliance Retail Customer Service Officer

based on 132 reviews
Day shift
100%

Business Travel for Reliance Retail Customer Service Officer

based on 132 reviews
Within city
69%
No travel
21%
Within country
9%
International travel
1%
Reliance Retail Customer Service Officer Salary
based on 133 salaries
₹1.2 L/yr - ₹4.5 L/yr
16% less than the average Customer Service Officer Salary in India
View more details
cab
Office cab/shuttle
3 total responses
freemeal
Free meal
2 total responses
healthInsurance
Health insurance
5 total responses
softskill
Job/Soft skill training
8 total responses
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