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based on 21.2k Reviews

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Reliance Retail Customer Service Officer Interview Questions, Process, and Tips

Updated 9 Feb 2024

Top Reliance Retail Customer Service Officer Interview Questions and Answers

13 Reliance Retail Customer Service Officer Interview Experiences

33 questions found

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Customer Service Officer Interview Questions

user image farook shaik

posted on 23 Jan 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Communication round
2

Behavioral Round (1 Question)

  • Q1. Geographical knowledge based on your location
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Mar 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (4 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why did you join this company
  • Q3. Where did you see your self after 5 years
  • Q4. Explain your value for our company
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Your personality, working humour,what you do for company,your bonding with colleagues & senior
  • Q2. Descipline,how to do for company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good ,you can work here in a positive way
Senior supporter in a positive manner
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Fmcg group and was interviewed before Feb 2023.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Experience of work?
2

HR Round (2 Questions)

  • Q1. Salary,age,experience,area knowledge etc discussed.
  • Q2. Salary discussed.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview taken by Distributor and ase.

Reliance Retail interview questions for designations

 Customer Service Associate

 (13)

 Customer Service Executive

 (2)

 Customer experience Officer

 (1)

 Customer Relation Officer

 (1)

 Customer Support Officer

 (1)

 Customer Sales Officer

 (1)

 Service Engineer Officer

 (1)

 Costumer Service Officer

 (1)

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via campus placement at Sri Ramakrishna College of Arts & Science for Women, Coimbatore and was interviewed before Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Jio mart reliance compni me
  • Q2. Jio mart patnar reliance company
  • Q3. Ami tinka and jio mart
3

Aptitude Test Round

Jio mart reliance company

Interview Preparation Tips

Interview preparation tips for other job seekers - jio mart reliance compny

I applied via Naukri.com and was interviewed in Apr 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Primary and secondary sales
3

HR Round (1 Question)

  • Q1. Salary discussion and about previous company profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and achieve incentive targets

Customer Service Officer Interview Questions

user image Mohammed Ali

posted on 18 Jul 2023

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jul 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (1 Question)

  • Q1. About job role and responsibilities
3

Technical Round (2 Questions)

  • Q1. Technical questions about sales
  • Q2. How cou you solve queries of customer
4

One-on-one Round (1 Question)

  • Q1. Salary and other benefits negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for the interview.

Customer Service Officer Interview Questions

user image Rahul C Chakrawarti

posted on 5 Oct 2023

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Oct 2022.

2 Interview Rounds

1

OL take your interview Round (1 Question)

  • Q1. How to sale your products when your products rates higher than market
2

HR Round (1 Question)

  • Q1. HR not ask any question

Interview Preparation Tips

Topics to prepare for Reliance Retail Customer Service Officer interview:
  • Sales, customer service
Interview preparation tips for other job seekers - You must have knowledge about how to negotiate with customer and how to sale product

I applied via Referral and was interviewed in Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

HR Round (2 Questions)

  • Q1. What are you doing in previous company?
  • Q2. Why did you change your company ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please keep on a powerful positive attitude any work place and any company, That is your life growth management .
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Calculation of schemes , discounts for the product
  • Q2. Price structure of the market

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with your resume , family background check and knowledge of the market

Reliance Retail Interview FAQs

How many rounds are there in Reliance Retail Customer Service Officer interview?
Reliance Retail interview process usually has 2-3 rounds. The most common rounds in the Reliance Retail interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Reliance Retail Customer Service Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Retail. The most common topics and skills that interviewers at Reliance Retail expect are Banking, Commerce, Customer Service, Deployment and Mentoring.
What are the top questions asked in Reliance Retail Customer Service Officer interview?

Some of the top questions asked at the Reliance Retail Customer Service Officer interview -

  1. How to sale your products when your products rates higher than mar...read more
  2. Daily uses of Grocery and stap...read more
  3. How cou you solve queries of custo...read more
How long is the Reliance Retail Customer Service Officer interview process?

The duration of Reliance Retail Customer Service Officer interview process can vary, but typically it takes about less than 2 weeks to complete.

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People are getting interviews through

based on 12 Reliance Retail interviews
Referral
WalkIn
Job Portal
Campus Placement
50%
25%
17%
8%
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Reliance Retail Customer Service Officer Salary
based on 133 salaries
₹1.2 L/yr - ₹4.5 L/yr
16% less than the average Customer Service Officer Salary in India
View more details

Reliance Retail Customer Service Officer Reviews and Ratings

based on 131 reviews

3.9/5

Rating in categories

4.0

Skill development

3.9

Work-Life balance

4.0

Salary & Benefits

3.3

Job Security

3.8

Company culture

3.4

Promotions/Appraisal

3.8

Work Satisfaction

Explore 131 Reviews and Ratings
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