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RBL Bank

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3.6

based on 2.9k Reviews

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RBL Bank Cash Service Delivery Ambassador Mumbai Reviews

Updated 29 Oct, 2022

Overall Rating

1.6/5

based on 2 reviews

Rating distribution

0 (0%)

1 (50.0%)

Category Ratings

2.1

Job security

2.1

Skill development

1.6

Salary

1.4

Promotions

1.0

Company culture

1.0

Work-life balance

1.0

Work satisfaction

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2 reviews found

Sort by: Popular

Cash Service Delivery Ambassador in Mumbai

Retail Banking Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Oct 2022

Likes

1. Salary on time

Dislikes

This will be a long list of dislikes. One of the most toxic work culture i have ever seen. I joined as service delivery ambassador (cash). My main responsibility is doing financial transactions online, making FD, account closure, passbook printing, new passbook issue, updating registers and tallying the cash etc. Unfortunately I’m doing much more than this. The senior management is forcing me to do other tasks like uploading account opening forms on system, checking for discrepancy, uploading form A, form B, etc which is not a part of my profile. There are 2 types of positions here sda (cash) and sda (non-cash). The sda cash is supposed to do financial transactions only. And sda (non cash) is supposed to do 40% operations and 60% sales but here the non cash employees are made to do 100% sales. They are just like a salesman. There is lot of stress and pressure for employees working in this bank. The branch manager are forcing us to do lot of sales even for cashiers they are giving targets. Not a single day working in RBL bank is peaceful. If you don’t do sales in one branch they will transfer you to another branch and if you can’t achieve target in another branch too then they will terminate you by giving compliance issue as a reason. Retail banking in RBL bank is worst. My health has been severely depreciated within 2 months of joining. The bank is also heavily understaffed. There is soo much work to do that I don’t even time for lunch. The work is never ending. It keeps on coming. You don’t even have 10-15 minutes rest. I go for lunch at 3:30-4pm. Everyday I suffer from burnout and headache. Worst experience ever in my life. They are using 3rd class infrastructure. Internet speed is very slow. Desktops are not updated with latest hardware. Finacle lags everytime during transaction. CAMS and CRM are complicated to understand. No proper training is given to employees. They expect employees to work beyond their job responsibilities....Read More

Salary - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Cash Service Delivery Ambassador in Mumbai

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Apr 2022

Likes

nothing

Dislikes

work culture ,growth very slow

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

not good

Work days: Monday to Saturday (Strict Timings)

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What people are saying about RBL Bank

View All

Tommorow I have an interview with TCS through 3rd party payroll and I have another interview with RBL Bank on 1 feb 2025. Now I'm totally confused which company I have to choose for better career growth and my skills development.

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RBL Bank Mumbai Reviews by Designations

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AmbitionBox has 2 RBL Bank reviews submitted by RBL Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if RBL Bank is the right company for you.