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Filter reviews by Rackspace Support Technician Reviews
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Category Ratings
Salary
Company culture
Work satisfaction
Work-life balance
Skill development
Job security
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What employees say about Rackspace?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
1 reviews
Rated by Men
3 reviews
Jobseekers also viewed
4 reviews found
Support Technician in Bangalore / Bengaluru (working remotely)
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much perks
- Salary - Good
Dislikes
Work culture is very poor, leaders are very poor in managing teams and make fake promises. Approving leaves when in need is very challenging
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Support Technician (working remotely)
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Salary is a but low
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Support Technician in Hyderabad / Secunderabad
Incident Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Employee friendly environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
It is awesome
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Support Technician in Gurgaon / Gurugram
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Their work culture is the best.
- Salary - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Rackspace is the best company I have ever worked with.
- Skill development - Poor
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Senior Systems Engineer in Gurgaon / Gurugram (working remotely)
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is one of best company known for its work culture, no office politics, best work life balance and best part is switching jobs internally.
- Salary - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Only thing that I would like to mention here is from past 2 years, company has laid off so many employees due to cost cutting and business requirements. Job security is very low here.
- Job security - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Gurgaon / Gurugram (working remotely)
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Life Balance Good take home salary Good management in windows Salary on time Good tax benefits
- Salary - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Job security is concerned however haven't seen in India but in US laid off recently and every two or three years laid of past history.
Software Developer in Gurgaon / Gurugram
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
Dislikes
- Skill development - Bad
- Job security - Bad
- Work-life balance - Poor
Overall Rating
Software Developer in Gurgaon / Gurugram (working remotely)
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Manager and supportive co workers
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
no
System Administrator in Gurgaon / Gurugram (working remotely)
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is great till you're not laid off.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Job security at Rackspace is just a myth.
- Job security - Bad
Support Engineer in Gurgaon / Gurugram (working remotely)
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
awsome , Senior Collegues are very helpful.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing serious .
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Technical Support Engineer in New Delhi
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The best is working with US employees and the US management team where there was lots of scope for knowledge and skill development.
- Work satisfaction - Good
Dislikes
Worst part was working with Rackspace indian management, they are zero in skills, do lots of micro management, always keep on crippling about tickets and sla and don't know how to support teams and their employees. Indian Mangement is worst of kind, all are sitting for micro management and putting restrictions on employees. Before indian management everything was good but they ruined after transferring it to indian management. There is no job security they can fire anytime without any reason....Read More
- Job security - Poor
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Linux Administrator in Gurgaon / Gurugram
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is fine here.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I didn’t find any reason to dislike.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
System Administrator (working remotely)
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work culture. - Ambience - Monthly spotlight points
Dislikes
- No promotion - No Salary Increment - No job security and unexpected firing with no notice - Worst team leaders and SISs, Managers are good though. - Worst HR department.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Linux Administrator (working remotely)
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It sounds like we have a positive work environment! Focusing on our tasks during work hours is important for productivity. Having time after work allows for relaxation and personal pursuits. Enjoy your free time and make the most of it. Remember that maintaining a healthy work-life balance is essential for well-being.
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Other Rackspace Reviews
Cloud Engineer 2 in Mumbai (working remotely)
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Remote & Pay
Dislikes
If you are thinking to join here and become a part of CIS team, be prepared to turn your life into hell. The manager thinks he owns you and pays you from pocket. He will micromanage you at worst level. There is no quality in work but he feels he is handling critical production pipelines. In 5 years of my career, I haven't seen such unprofessionalism in the workplace environment.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Cloud Engineer in New Delhi
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work from home, Now WFH is converted into hybrid mode.
Dislikes
No job security, no project , trying to deploy resource for 1 month basis. Annual review is not transparent, one way communication....
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Accountant in Gurgaon / Gurugram
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst company ever I have joined as Sr. Accountant in tax team, poor management and manager is very toxic and insecure.
Dislikes
Manager culture and life balance too much harrasment and very toxic manager.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Network Security Administrator in New Delhi (working remotely)
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If you want to get married you can join this organisation as there is no much work and no pressure at all Again this depends upon the team as well
- Work-life balance - Good
Dislikes
Internal politics, if someone is good to his manager his job security would be good and for all who work hard and do their jobs honestly will not survive in case if cost cutting required in company,
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Windows System Engineer in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
They do not increase salaries after working for more then 2 years No growth in terms of position or knowledge No job security Work culture is to bad Managers donot provide any updates
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Cloud Engineer in Gurgaon / Gurugram (working remotely)
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance Good exposure to newer technology
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Perk has been minimised, you can say kind of cost cutting
Customer Success Manager in Noida (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
One of best companies I worked with, cool environment n lot to learn every day
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as major
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Business Operations Analyst 3 in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
Dislikes
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
Overall Rating
Senior Scrum Master Project Manager in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Linux Specialist in New Delhi
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Evening
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislikes .
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Support Technician Jobs at Rackspace
- HQ - San Antonio,Texas, United States
- IT Services & Consulting
- 1k-5k Employees (India)
- Financial Services
- Analytics & KPO
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 4 Rackspace reviews submitted by Rackspace employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Rackspace is the right company for you.- Home >
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