Rackspace Support Technician Reviews

Likes

Everything is great till you're not laid off.

Dislikes

Job security at Rackspace is just a myth.

Likes

awsome , Senior Collegues are very helpful.

Dislikes

Nothing serious .

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

The best is working with US employees and the US management team where there was lots of scope for knowledge and skill development.

Dislikes

Worst part was working with Rackspace indian management, they are zero in skills, do lots of micro management, always keep on crippling about tickets and sla and don't know how to support teams and their employees. Indian Mangement is worst of kind, all are sitting for micro management and putting restrictions on employees. Before indian management everything was good but they ruined after transferring it to indian management. There is no job security they can fire anytime without any reason....Read More

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Everything is fine here.

Dislikes

I didn’t find any reason to dislike.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

- Work culture. - Ambience - Monthly spotlight points

Dislikes

- No promotion - No Salary Increment - No job security and unexpected firing with no notice - Worst team leaders and SISs, Managers are good though. - Worst HR department.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It sounds like we have a positive work environment! Focusing on our tasks during work hours is important for productivity. Having time after work allows for relaxation and personal pursuits. Enjoy your free time and make the most of it. Remember that maintaining a healthy work-life balance is essential for well-being.

Dislikes

Nothing

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Good perks Employee benefits Permanent work from home

Dislikes

I joined this company thinking it will be my last company as I don't wanted to change anymore. But my bad this company doesn't had any projects and with in 3 months of joining they fired my manager and I came to know next will be mine.its a mini heart attack for me Finally I moved out of this company. Please research your projects before joining.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good for career growth

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

If you want to get married you can join this organisation as there is no much work and no pressure at all Again this depends upon the team as well

Dislikes

Internal politics, if someone is good to his manager his job security would be good and for all who work hard and do their jobs honestly will not survive in case if cost cutting required in company,

Likes

Nothing

Dislikes

They do not increase salaries after working for more then 2 years No growth in terms of position or knowledge No job security Work culture is to bad Managers donot provide any updates

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

All my colleagues are supportive and have good knowledge.

Dislikes

Leaving the company

Likes

Work life balance scope for learning

Dislikes

Sometimes there are layoffs

Likes

Good environment

Dislikes

Hopeless senior management Director and above with no clues how to run company for profits

Likes

It's majorly work from home

Dislikes

No job security, people are informed 2 days before that you will not be a part of the company. Almost every quarter they terminate people.

Work Details

Work policy: Once or twice a month

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The team you work with

Dislikes

No job security, multiple layoffs in a year

Likes

Logouts

Dislikes

Work culture and management