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Rackspace Customer Success, Service & Operations Department Reviews

based on 53 reviews
Updated 18 Jan, 2025

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.9

Work-life balance

3.8

Company culture

3.7

Salary

3.6

Skill development

3.6

Work satisfaction

3.4

Job security

3.0

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People also ask about Rackspace's Customer Success, Service & Operations Department

Is Rackspace's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 53 employee reviews, it's clear that most employees have an average experience working at Rackspace's Customer Success, Service & Operations Department. Work-life balance holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about work-life balance and career growth on AmbitionBox.
Does Rackspace's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Rackspace's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.7 out of 5, based on 53 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Rackspace's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Rackspace's Customer Success, Service & Operations Department, click here.
How is the work culture at Rackspace's Customer Success, Service & Operations Department?
Work culture at Rackspace's Customer Success, Service & Operations Department is rated 3.8 out of 5 by 53 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Rackspace's Customer Success, Service & Operations Department, click here.
How is the job security at Rackspace's Customer Success, Service & Operations Department?
Based on 53 reviews on AmbitionBox, Rackspace's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Rackspace's Customer Success, Service & Operations Department, click here.
How do I get a job at Rackspace's Customer Success, Service & Operations Department?
To get a job at Rackspace's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Rackspace interview questions and practice your responses to prepare thoroughly.

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Gender Based Ratings at Rackspace Customer Success, Service & Operations Department

based on 52 reviews
3.5
Rated by 11 Women

Rated 3.3 for Work-life balance and 3.2 for Company culture

women
3.9
Rated by 41 Men

Rated 4.1 for Work-life balance and 3.9 for Salary

men

Working Days at Rackspace Customer Success, Service & Operations Department

based on 53 reviews
Monday to Friday
78%
Rotational Shift
22%

Work Timings at Rackspace Customer Success, Service & Operations Department

based on 53 reviews
Flexible timing
Strict (1pm - 10pm)
Strict (1.30pm - 10.30pm)
54%
14%
7%
25% employees reported other strict timings

Shift Timings at Rackspace Customer Success, Service & Operations Department

based on 53 reviews
Day shift
Night shift
92%
8%

Business Travel at Rackspace Customer Success, Service & Operations Department

based on 53 reviews
No travel
100%
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