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Plum Benefits

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based on 29 Reviews

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Reviews
29
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287
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12
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68
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Plum Benefits Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

Updated 8 Nov, 2024

Overall Rating

3.5/5

based on 15 reviews

Rating distribution

5

7 (46.7%)

4

2 (13.3%)

3

2 (13.3%)

2

2 (13.3%)

1

2 (13.3%)

Category Ratings

3.3

Company culture

3.0

Job security

3.0

Skill development

2.9

Salary

2.8

Work-life balance

2.8

Work satisfaction

2.7

Promotions

What employees say about Plum Benefits?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

76% employees reported

Flexible timing

75% employees reported

No travel

73% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

6 reviews

3.7

Rated by Men

7 reviews

Plum Benefits is rated 3.5 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Plum Benefits is rated 3.5 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Senior Accounts Manager in Bangalore / Bengaluru

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 16 Sep 2023

Likes

Hybrid work

Dislikes

No recognition for the rest of the teams except sales. Biased managers.

Salary - Poor
Promotions - Bad
Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Success Team Lead in Bangalore / Bengaluru

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Nov 2024

Likes

Nothing

Dislikes

Worst organization ever worked with

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Team Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Sep 2023

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No cons. Good work environment

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Team Lead in Bangalore / Bengaluru

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 31 Mar 2023

Likes

HR policies, Culture,

Dislikes

Plum calls itself as an insurtech, but there is no tech whatsoever. Lack of growth. A lot of people working in plum don't really understand the industry they are working in.

Skill development - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Sales Development Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 07 Oct 2023

Likes

Flat hierarchy and working culture

Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Nothing to say as of now

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Customer Success Associate in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 21 May 2024

Likes

Work culture is great!

Salary - Good
Skill development - Good
Job security - Good
Company culture - Excellent

Dislikes

Over worked! Should hire more people

Onboarding Lead in Bangalore / Bengaluru

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Aug 2023

Likes

Nothing

Dislikes

Biggest mistake of my life.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Plum Benefits.

Customer Success Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 23 May 2023

Likes

free work environment

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Sometimes your work may lead to less work-life balance, but its better

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Business Analyst in Bangalore / Bengaluru

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 11 Nov 2023

Likes

The founders are nice

Dislikes

Overall culture is nice.

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Success Associate in Bangalore / Bengaluru

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Oct 2023

Likes

Nothing too concrete to be highlighted

Dislikes

1. The culture is bad and this leads to people leaving the organisation too often, too soon. One of the reasons they keep hiring for the same roles again and again 2. The leadership seems confused. The founders have a great vision but don't think the rest of leadership understands it 3. There is no learning after a point. It is all insurance and nothing that will help you develop your skills better. 4. There is no work-life balance at all. Honestly, the sector itself is to blame in this context - Insurance in India 5. The managers are not trained to manage. They are terrible at team management and do not know how to contribute to a team member's growth within the company. They are also great at passing sly comments and gaslighting 6. Company doesn't pay well. The people who do the grunt work are not paid well. 7. If you're desperate for a job, this could be an option because sometimes you just need the financial backing. But if you actually want to build and grow a career then do not join. There is a possibility that you'd be traumatised in your work life....Read More

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Success Manager in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Jun 2022

Likes

One of the best organization I have ever worked with. Employeecentric and empathetic about the employees

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing big, small small mismanagements that causes little discomfort time to time.. nothing big enough to complain.

Work Details

Best

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Head Claims in Bangalore / Bengaluru

Full Time

·

Customer Sevice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Sep 2022

Likes

Nice place to work for visibility, learning, recognition.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Success Lead in Bangalore / Bengaluru

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 20 Feb 2023

Likes

Nothing as much work

Dislikes

Politics in work place

Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Bangalore / Bengaluru

Part Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Feb 2023

Likes

Everything is good. Good team, Good culture, good benefits

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such. Work sometimes gets hectic

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

posted on 20 Dec 2023

Overall Rating

Top trending discussions

View All

Day to Day Office

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

Got a question about Plum Benefits?

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Jobs at Plum Benefits

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3-5 Yrs

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Lead - Talent Acquisition

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Not Disclosed

Lead - Talent Acquisition

Bangalore / Bengaluru

2-5 Yrs

Not Disclosed

Senior Consultant - SMB Accounts

Bangalore / Bengaluru

5-7 Yrs

Not Disclosed

Account Management

Bangalore / Bengaluru

3-7 Yrs

Not Disclosed

Senior Consultant - SMB Accounts

Bangalore / Bengaluru

5-7 Yrs

Not Disclosed

Account Management

Bangalore / Bengaluru

3-7 Yrs

Not Disclosed

Product Marketing Manager

Bangalore / Bengaluru

3-4 Yrs

Not Disclosed

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Plum Benefits reviews submitted by Plum Benefits employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Plum Benefits is the right company for you. 76% of employees ...reported the working days at Plum Benefits as Monday to Friday. 75% employees reported the work timings at Plum Benefits as Flexible timing. Read more

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Plum Benefits Reviews

Plum Benefits Salaries in Customer Success, Service & Operations Department in Bangalore / Bengaluru

Customer Success Associate 10 salaries	₹5.5 L/yr - ₹7 L/yr
Customer Success Manager 3 salaries	₹7.5 L/yr - ₹12 L/yr
Assistant Manager 2 salaries	₹10.2 L/yr - ₹10.2 L/yr
Team Lead 2 salaries	₹8 L/yr - ₹11.9 L/yr
Senior Associate 2 salaries	₹7.2 L/yr - ₹7.2 L/yr

Explore more salaries

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