American Express
based on 2.9k Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
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Full Time
Banking Operations Department
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AC CABS
WORST TRAINING I HAVER SEEN, IN A BACKOFFICE PROFILE, THEY EXPECTE TOU TO MEMORISE EVERY CODE AND SLIDE BY HEART........IF U FORGET 1 STEP...U WILL BE FIRED.......RATHER THE WHOLE TRAINING MATERIAL SHOULD BE ON COMPANYS INTRANET....AND ALSO VERY RUDE MENTORS
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Investment Banking, Private Equity & VC Department
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No wfh facilities
Not much want to share
Work timings: Flexible Timings
Work related travel: This is a desk job.
What people are saying about American Express
Full Time
CCE Department
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Nothing
Worst company to be considered dont get fooled by high salary 4 months of intense traing...which i have ner seen i any bpo not even the worst bpos under which u could get fired at any time, if ur not working accordinfg to there satisfaction....mgmt will give excuses there are lot of updates as if we are a robot
Work days: Monday to Friday (Strict Timings)
TSC Department
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employee centric, great growth opportunities
nothing
Work days: Monday to Friday
Full Time
Security / Fraud Department
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Amazing company to work with. Monetary benefits are really good. Insurance and yearly appraisals are greatly appreciated. Perks are good and play crucial role in employee’s motivation. If you are lucky you will get good managers and work journey would be smooth and promising. Amex is a wonderful company and people in higher management i.e. above band 40 are employee centric.
Work culture of every management is different. Few are really appreciating their team members and few will micromanage and do not support. Few teams do not recognise their employee’s effort. Favouritism will be easily seen. If you make good relationship with manager then good work will come to you and you will be appreciated on regular basis. You will get chance to be in meetings with higher management and that increases visibility.If no good terms with management then they will suppress your good work and no recognition for your extraordinary performance in RnRs. After-all your rating is in their hands. Goal’s rating is under employee’s control but Leadership rating is under your manager’s control. Managers can intentionally ruin rating as they dislike that particular. They wont let to take internal movement. They will give bad feedback so that you dont clear IJPs and leave company with self doubt....Read More
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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just the pay as the pay is terrible in BPO so AMEX is paying okay in terrible
everything, training is for namesake only. they would put you on calls for full shifts just out of training. Trainers are lazy, coaches are cheap, managers are bully. They tricked me saying I can come back after 3 months as I requested an extension for WFH but when I reappeared for getting hired I was informed I am not eligible. And I found myself jobless due to the trickery of AMEX management.
Full Time
Operations Department
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Work environment and work life balance
Getting promoted is a tough process
Full Time
Quality Assurance and Testing Department
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Work culture and salary benefits
Ijp policy is not transparent
Full Time
Operations Department
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Culture
Layoffs and slow promotions
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
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Na na na
Na na na
Full Time
Lending Department
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Best in the industry
No so far
Full Time
Operations Department
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good all good good good
no bad thing is there
Full Time
Security / Fraud Department
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Everything about the organisation is good
Limited breaks in the department
Work days: Monday to Friday (Flexible Timings)
Full Time
Operations / Strategy Department
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Best place to work
Shift Timing
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Full Time
Security / Fraud Department
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Amex is everything one could ever ask for.
Amex doens't invest in cross functional training of people. Especially the people from operations are confined to a fixed repetitive job.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Security / Fraud Department
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American Express is a brand and has lot to offer you . Moreover the new campus has world class amenities .
The problem with amex is that many department are understaffed and they don't hire people resulting into employees cannot take leaves or has to work more hours to show there productivity
Full Time
Security / Fraud Department
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Work Culture, the cafeteria, more avenues to learn n work on projects with other departments
Internal promotions take a long time. Pay increments are slow.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Good policies as compared with other companies
Same typical egotistic managers who hide behind the aura of helping rather than actually helping. No job security at Amex. Appraisals are basis how you get along with your bosses.
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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Mostly, we work on cutting edge technology
I dislike toxic managers like Vikas Malhotra - who promotes only favoritism. He tends to recognize colleagues based on personal preferences rather than their talents and capabilities. He promotes only those who praise him, while the rest of us suffer under his leadership. This environment is not conducive to growth or collaboration, and I believe it impacts team morale negatively.
Full Time
Technology / IT Department
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American Express always encourage a work-life balance culture, whether you are hired as FTE or contractor for the organization. It gives an ample amount of opportunities to grow which is impecible for any tenured or a fresher employee.
I guess apart from limited access to system for contractors is the only restriction which doesn't allow contractors to learn more about internal domain knowledge
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Full Time
Retail & B2C Sales Department
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The company care about its employees a lot and support them on every stage of their lives to take necessary decisions
I like the ease about the job being discussed and sharing of right information with all the employees which empowers us to make decisions
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Software Development Department
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Large enterprise hence culture is good and provide job security
Work life balance depends on the projects in Technology and hence many times, it becomes bad, appraisals are mostly in higher single digits or lower double digits maximum. Promotions are usually given based on favouritism.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Salary
Bunch of robots working together to get depression and other diseases.No skill developement no new learnings.Running behind the same targets and same shit everyday.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Legal Operations Department
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My team leader pressured me so much in terms for going out for dinners lunches etc and when I started avoiding he made sure that my performance chart was good enough to not to shift me to anyother team as I kept on apply internally..moreover when i reached out to the HR for harrassment complaint she took his side even when I provided evidence. The TLs here are very very wierd especially the old men who are waiting for the prey be careful as the internal system as well supports them worst work culture...Read More
they msde sure that I suffocated and leave the company which I eventually did
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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