This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 6 Sep, 2023
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
4.2
Work Satisfaction
3.5
Company culture
3.5
Salary & Benefits
2.9
Work-Life balance
2.2
Promotions/Appraisal
2.2
Skill development
1.9
Job Security
PCITS is rated
3.5 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
PCITS is rated
3.5 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
No job security. Unethical work culture. Incompetent management. No existing policies.
Dislikes
Highly unprofessional. Poor training. Zero job security and very poor career growth. Sub standard salary as compared with the market. Shady business activities.
Work Details
calling up customers with fake names and hiding our identities or the reason. No benefits or facilities available as mentioned above. Shady business activities
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Kolkata
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 30 Dec 2021
Likes
Fixed timings and fixed off on weekends
Dislikes
Good company but salary is subjected to deductions on basis of target achievement.
Work Details
Good and comfortable work life with Saturday and sunday fixed off.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Process Associate in
Kolkata
Full Time
·
IT Consulting Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 12 Apr 2024
Likes
Only our first company facility was good
Dislikes
Company policies are horrible
Senior Analyst (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 12 Jul 2024
Likes
Managers are very friendly
No problem with leaves
Dislikes
Quality analyst who judges the calls are disgusting, very unfair to the employees, they only think about their own incentive.They make up scenarios in the process itself to penalise agents. The management knows about it very well but cannot take any stringent actions because they are directly hired by the clients. They need a good quality manager to look after the quality team,if they do have they are not doing a good job....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Analyst in
Lucknow
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 01 Sep 2021
Likes
Loved my job and company. Company provides equal opportunities to everyone. Exceptions are everywhere, but one who has zeal to do something, and passionate to do something and burning desire to succeed, its a best place, Remember growth and success doesnt come in one day, it takes your hard work, your peace and your sweat and gradually you master yourself, if you are transparent to learn something on each and every day basis...Read More
Dislikes
Nothing as such
Work Details
Overall good experience, i've learnt alot here.
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Gurgaon / Gurugram
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 May 2022
Likes
Good place to work at and grow yourself
Work Details
Good
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Analyst (working remotely)
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 31 Aug 2023
Likes
Average company
Easy work
Dislikes
Low pay
Strict timing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
Kolkata
Ops Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jun 2021
Likes
Very good work environment and good and understanding superiors
Dislikes
none
Work Details
Work days: Monday to Friday
(Strict Timings)
Senior Analyst in
Lucknow
customer care Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 18 May 2019
Likes
fixed shifts fixed timings and once you learn the work its easy going later
Dislikes
limited scope of learning while work
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Associate in
Kolkata
Business Process Outsourcing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Apr 2022
Likes
Nothing
Dislikes
Everything
Work Details
Terrible
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other PCITS Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Agent in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 May 2023
Likes
Easy job.
Dislikes
1.Forced leave with out pay.
2.Penalties in dollars.
3.No1 listens to the employees.
Work from office employees must take 3
mandatory unpaid leaves.
4. Work from home employees loose out on
5k travel allowance.
5. Withholding information during penalties.
6. Employee's have no saying as always
kept in the dark.
Work Details
Work policy:
Depending on the company.
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Officer in
Dehradun
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 22 Sep 2023
Likes
It is a good organisation where there is no work pressure.
Dislikes
When it comes to Job security it is worst organisation and Pay scale is also very less.
Work Details
Work policy:
Company can ask the employee to come to office anytime.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Cce Executive in
Dehradun
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jun 2023
Likes
its a good place
Dislikes
monotonous work
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Dehradun
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 09 Aug 2023
Likes
You could do day shift if available. And it was in my city.
Dislikes
Rest everything is bad. There's nothing in the company, no growth.
Work Details
Work policy:
Work from home, but if you're not doing well, they'll ask you to come to the office.
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 28 Jul 2022
Likes
Fixed offs and shift
Dislikes
No proper salary hike nothing new to learn no proper promotions certification procedure is too tough and salary not upto the scale as per the certification process and have a 10 hour shift
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram (working remotely)
Full Time
·
UI / UX Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 19 Apr 2024
Likes
0 per cent pressure
100 loopholes
Dislikes
Culture
no appraisal
feels like your working in scam company
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Call Centre Consultant in
Lucknow
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 13 Feb 2023
Likes
Optional work from home
Dislikes
Almost everything
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Call Centre Consultant in
Lucknow
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 11 Apr 2022
Likes
No after office pressure is there.
Good office
Friendly colleagues and TLs
Dislikes
Monotonous and lengthy and boring
Breaks are not set at one time..as and when they like they’ll make u work and then give break..sometimes it gets late in break also..
Work Details
For freshman it’s best..but don’t fall in the BPO trap..do it if u really need to and keep looking for other things in career
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 May 2022
Likes
No job security
Dislikes
Everything
Work Details
No management no worklife, all druggist working there
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Associate in
Kolkata
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Jan 2024
Likes
Colleagues are good. The management is just a name. One word CHAOS
People also ask about PCITS's Senior Process Analysts
How is PCITS to work for?
PCITS is rated 3.5 out of 5, based on 3 reviews by employees on AmbitionBox.
PCITS is known for Work Satisfaction which is rated at the top and given a rating of 4.2. However, Job Security is rated the lowest at 1.9 and can be improved. To know first hand how it is like to work at PCITS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at PCITS?
According to AmbitionBox ratings, PCITS employees rate its salary and benefits as 3.5 out of 5. You can know more about PCITS Salaries at AmbitionBox
How is the work culture at PCITS?
Work culture is rated 3.5 at PCITS by 3 employees. While job security is rated 1.9 and work-life balance is rated 2.9 at PCITS. Read detailed reviews by employees of PCITS on AmbitionBox.