Paytm Customer Service Agent Reviews

Likes

Hi good morning daily morning wakeup call and daily morning Gate meeting with team share all thoughts by my team daily it's a good pretties with old and new team members how can work today and achieve our day targets

Dislikes

Daily targets and not fixed salary FSEs

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

PROS: Growth Opportunities : Paytm is a rapidly growing company in the fintech sector, offering a dynamic environment with opportunities for learning and career progression. Compensation & Benefits : Competitive pay with bonuses and other benefits like health insurance and performance-based incentives Innovation and Impact : As partof a technology-driven company, you get to work on products and services that have a direct impact on millions of users....Read More

Dislikes

CONS: Work-Life Balance : The work environment can be demanding, especially in field sales roles, leading to occasional long hours and high expectations. Management Challenges : There may be some inconsistencies in leadership and communication, which can sometimes make navigating projects or teams a bit difficult. Stressful Targets : Depending on the role, hitting performance targets can be stressful, and there may be pressure to meet quotas or deadlines....Read More

Likes

One of the worst company I joined, they do not care about their employees who is working on the fields

Dislikes

There is no likes to dislike, they never give credits or incentives, they always has reason to skip

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

There is noting to like in Paytm.

Dislikes

There is no growth in Paytm you will do the hard-work but they are not going to pay the same. Low salaries more work due to there internal policies they are not going to survive. They already break RBI rule like three times.

Likes

Hi everyone I share my experience in paytm almost 5 years I was working in paytm the best part of that organization it's growing part if you are performing well in field so promoted to next level and leadership role also Supportive HR Team Specially Mr Pradeep Sir very supportive person

Dislikes

Toxic work culture Abusing language High level pressure Appraisal issue Late night calling No time for personal life

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Big lala company. Don't go here. Few small mind people are decision maker here.. naa kaam aata hai unko naa organization kaise chlani hai wo aata

Dislikes

Agar zindagi m sukun chaiye.. to yha mt join krna

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Paytm pays more other than that there is nothing good

Dislikes

Senior Management's unprofessional behavior, no guidance in completing tasks, treats employees like dogs, HR is a joke and present just for the sake of labor laws, CEO dresses like a homeless person, everyone focuses on highlighting only good things to the management even when there aren't any and completely lose their shit when any bad thing happens, doesn't know shit about crisis management

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

No employee value..they hire slave not employees.. HR is a person specialy from east region, they even dont know what is written in the HR policy.. They penalised the field staff just not to pay their salary and to get free work them. TL and ASM of QR devision.. are not allowed to enter offices.. They start their day from 5.30am.. and end thr day at no time.. No family life.. if u work with paytm... you are not allowed to have your family.. Such a horrible experiance i have.....Read More

Work Details

Work policy: Work from gielf

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

There is nothing good in this company.

Dislikes

They will first hire you on fixed salary and then they can shift you to off role anytime. Worst company I have ever seen. They want only that sales employee who can listen there manager abuse and shit and doesn't say anything. Amit Kumar (South Delhi) Area sales manager he is the worst manager I have ever seen. He doesn't know how to talk to there colleagues. If you want to play with your career then you can surely join this shit company. They even don't pay the salary on time. Who the F**k has called this a company 😂...Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Only thing could be they pay u good to get you in the organisation (for few months).

Dislikes

The list will be endless. Giving few bullet points. No Job security at all, it's like a Lala company where anytime you can be asked not to come to office from tomorrow. No work life balance. Higher management people has absolutely no clue about market realities, they live in parallel universe created by their own. Toxic and non cooperative environment within the organisation.

Likes

The only good thing was remote work which does not exist anymore.

Dislikes

Everything. No vision. No task prioritisation. Things are always on fire, every requirement comes as an ad-hoc task and the deadline to complete was yesterday. Incompetent and rude middle managers and leadership; especially in the product team. Do yourself a favour and please stay away from Paytm.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Exposure to multiple businesses in finance Good office in Noida

Dislikes

Senior Management They need people who do 'Yes Sir Yes Sir' for everything Changing execution plans every month Deduct salary of ground teams who are hired on fixed compensation. No mechanism to catch wrong selling, despite knowing team fools on ground No client servicing team for Merchants People who are interested in building good teams are fired since Being people Managers is not appreciated here...Read More

Likes

Nothing

Dislikes

Lot of things. Poor management, favouritism, no learning, no growth, no facilities, office is in jungle (very far location)

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Job securities and growth opportunities are none...no streamline cultural...no employee skill development support

Dislikes

No job securities, no working culture, no transparency, no employee development programme or support, growth opportunities are none for females

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

1. Good projects and exposure to learning new technology 2. Folks within the team is supportive

Dislikes

1. Engineering managers are two-faced; they act nice to your face but behave differently behind your back. 2. The company culture is not good; managers pass all their pressure onto the team. 3. There are no real perks for employees; benefits are only available if you're high up in the hierarchy. 4. Everyone is focused on job security and afraid of higher management. 5. Loyalty is not valued; long-time employees are easily replaced by people referred by higher management....Read More

Likes

Nothing to like

Dislikes

Won't pay salary as per offer , and no value for the employee and no ethics to the company they ask us to work on Sundays and holidays

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.