Optum is rated
4.6 out of 5 stars on
AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Optum is rated
4.6 out of 5 stars on
AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
Sort by:
Popular
Claim Representative in
Gurgaon / Gurugram
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Optum comes with the best management, job security with stress free working environment, with only 10 days of office and 20 days of work from home.
Dislikes
Salary package is not charming
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Claim Representative in
New Delhi
Full Time
·
Health Informatics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Everything is very good except salary
Dislikes
Salary
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Appraisal are very poor and they give minimum hike in salary. No facility for yearly bonus in company. The bonus word deleted from company dictionary.
Dislikes
I give half star for management, they want every employee work all type of task in same day. Work Assignment faculty is poor.
If anyone miss to complete the task then it impact on goal sheet, QVC as well as on the entire year performance.
Work Details
Totally mash, our working hours is 9.5 including break.
But last two during WFM they want extra hours from our side. It impacting our daily life, social, health life.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Claim Representative in
Hyderabad / Secunderabad
Contractual
·
Health Informatics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 Apr 2024
Likes
It's environment is very good
Dislikes
No reason
Claim Representative in
New Delhi
Full Time
·
Operations Department
4.0
posted on 22 Apr 2024
Overall Rating
You are reading trusted reviews. Keep reading to find out more about
Optum.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Company is really nice but the management of chat process is pathetic.
Dislikes
Shift should be change on monthly basis not weekly. If load was high they forced to not take breaks and login continuously. I will not continue on this chat process. If your manager is not co ordinating then you will faced the mental break down.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Culture, management, ambience
Dislikes
Cab zone
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Nov 2024
Likes
Everything good
Dislikes
Cab facility not good in optum
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Health Informatics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Nov 2024
Likes
Overall it's a very good company to work and it's attachments never forget the culture is very attractive
Dislikes
No dislikes
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Oct 2024
Likes
Job security and benefits
Dislikes
Nothing
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Oct 2024
Likes
Working culture
Dislikes
Salary hike and promotions
Process Associate in
Ghaziabad
Full Time
·
Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Oct 2024
Likes
Avg
Dislikes
Culture there is too much politics there
Senior Associate in
Chennai
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Sep 2024
Likes
Work life balance
Dislikes
Nothing to be mentioned
Senior Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Sep 2024
Likes
nothing- carelessness management
Dislikes
Worst management
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Process Associate in
Noida
Full Time
·
Health Informatics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Sep 2024
Likes
Company culture
Dislikes
Time taking period for promotion
Other Optum Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Full Stack Developer in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 14 Dec 2024
Likes
Nothing at all.
Dislikes
No promotions , increment is 5-8% yearly. Promotion is impossible. Everytime change of hierarchy. Not stable. Work life balance is impossible if the manager is from India.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Medical Coder in
Mumbai
Full Time
·
Health Informatics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Nothing for now. Last year it is used to be one of the best organisation. When it is used to be Episource. Now after Optum acquiring it becomes worst.
Dislikes
No Work life balance.
Target Pressure . Rude behaviour by management.
Not appreciating employees efforts. Low salary
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Medical Coder in
Mumbai
Full Time
·
Healthcare & Life Sciences - Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Nothing
Dislikes
Extreme work pressure with no target consideration.
Unrealistic target expectations.
Rude behaviour of TL's.
Working for more than 8,9 hours ended up to get marked as halfday .
No work life balance.
Even after having flexi hours for login. Managers constantly ask employees to login before 9am.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Medical Coder in
Chennai
Full Time
·
Healthcare & Life Sciences - Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 09 Dec 2024
Likes
Working atmosphere is good and there is no frequent change in project, which helps to know the project and get stable in quality and production
Dislikes
Work pressure, no good salary hikes or promotion, Too much of internal politics which spoils the standards of an MNC.
Clinical Investigator in
Noida
Full Time
·
Doctor Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Dec 2024
Likes
NA
Dislikes
I was forced to WTO despite my medical and family conditions. And when i asked to extend WFH i was asked to resign then management made me do it forcefully.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Software Engineer in
Noida
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Dec 2024
Likes
1. Work life balance
2. Learning
3. Job security
Dislikes
1. Slow growth
2. Pay equity is not there, People at below level sometimes earn more.
3. Slow promotions
Work Details
Work policy:
10 days a month
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Software Engineer in
Hyderabad / Secunderabad
Full Time
·
DevOps Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 29 Nov 2024
Likes
Nothing
Dislikes
Please dont join optum unless you have been offer a good package and after join dont except beyond 4% hike and for name it is an product based company but worst than service based company, remember dont ever join dental team
Work Details
Work policy:
10days in minth
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Software Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Great WL balance, lots to learn and implement, and great culture. You'll definitely have job security here, if you're decently skilled - one of the very few product companies that are this good on these parameters..
Dislikes
Although such benefits are there, the company fails to recognize and promote decent talent. There was a monetized incentive program[apart from perf bonus] earlier, which got scrapped, the pay is on the lower end of a decent scale. There are some okay-ish benefits like medicals, annual checkups, vaccination drives, external gym membership[subsidized cult.fit]. No free food in the cafeteria :p if that matters to you..!!...Read More
Product Manager in
Hyderabad / Secunderabad
Full Time
·
Product Management - Technology Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 15 Nov 2024
Likes
Work life balance and opportunities to learn and grow
Dislikes
If you come here at a higher package for your grade you get less increments despite getting good rating. which they don't tell before. Same grade and same rating will get different percentage hikes basis their current pay
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Customer Service Representative in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 02 Nov 2024
Likes
Optim is a wonderful place to work and job security and transport facility is really great.
Dislikes
I would highly suggest you that don't come in chat process otherwise your life will be hell no work life balance worst management I have ever worked under they will not understand your situation and they will treat you like a labour.
People also ask about Optum's Claim Representatives
How is Optum to work for?
Optum is rated 4.6 out of 5, based on 7 reviews by employees on AmbitionBox.
Optum is known for Job Security which is rated at the top and given a rating of 5.0. However, Salary & Benefits is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Optum read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Optum?
According to AmbitionBox ratings, Optum employees rate its salary and benefits as 3.1 out of 5. You can know more about Optum Salaries at AmbitionBox
How is the work culture at Optum?
Work culture is rated 4.7 at Optum by 7 employees. While job security is rated 5.0 and work-life balance is rated 4.4 at Optum. Read detailed reviews by employees of Optum on AmbitionBox.