Octopus Tech Solutions Customer Support Executive Reviews
based on 8 reviews
Updated 14 Nov, 2024
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
3.1
Company culture
2.9
Work Satisfaction
2.7
Work-Life balance
2.6
Job Security
2.5
Skill development
2.4
Salary & Benefits
1.9
Promotions/Appraisal
Octopus Tech Solutions is rated
3.1 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Octopus Tech Solutions is rated
3.1 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
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Popular
Customer Support Executive in
Amritsar
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 May 2024
Likes
It is very bad company.
Dislikes
All management is bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Sadly there's nothing much to say positive about the company except we are getting paid.
Dislikes
Everything like office environment, partiality and politics. Manager always chew vimal (some kind of tobacco) on floor and while talking with agents which feels very disgusting. And misbehaving with female agents by touching their hands, head etc.. Assistant manager gives 💯% support and can take unlimited leaves and nobody will mark those days as absent if any agent buys him alcohol/cigarette. Worst management and worst company. Kindly take necessary action on above mentioned concerns. Thank you for asking so that I can express my feelings at least with you guys....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 24 Aug 2024
Likes
Yes,I would like to say work and training new skills can learned well including colleagues are helping and supporting the work whole team.
Team leader guiding is good .
Dislikes
Not enough for break time bcoz while going to break we have timer fixed in day so for lunch break
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Oct 2023
Likes
Good 👍
Dislikes
Not bad everything is very nice
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 25 Oct 2023
Likes
Skill development takes place in this company. Got an opportunity to know, understand and speak the languages of North India. The time spent in this company has been special for me. Thank you for this opportunity...
Dislikes
Nothing any dislike
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Aug 2024
Likes
Nothing
Dislikes
Stolen my salary I didn't like this company
Work Details
Work related travel:This is a desk job.
Customer Support Executive (working remotely)
Full Time
·
Administration Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 14 Nov 2024
Likes
No work pressure.
Dislikes
No increment.
Work Details
Work days: Rotational Shift
(Flexible Timings)
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Octopus Tech Solutions.
Customer Support Executive in
Gurgaon / Gurugram
Part Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Mar 2023
Likes
co workers are friendly and staff were helpful
Dislikes
the mangement was weak and sometimes the environment becomes hot sometimes...
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Associate in
Amritsar
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Aug 2023
Likes
Staf is very bad
Dislikes
Bored
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 15 May 2023
Likes
Nothing as such about octopus tech solution
Dislikes
Not even a single month salary comes on time
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate (working remotely)
Full Time
·
Technology / IT Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Nov 2024
Likes
work and no stress
Dislikes
i have nothing to dislike
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Apr 2022
Likes
Good and nice all staffs
Dislikes
Good and nice all staffs
Customer Service Executive in
Gurgaon / Gurugram
Customer Service Executive Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Mar 2022
Likes
Nothing
Dislikes
Anything
Work Details
Overall experience was there 5 month
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Amritsar
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 18 Aug 2021
Likes
I like the area where company is located and staff is very cooperative
Dislikes
In my opinion lots of politics going on around the staff
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Amritsar
Calling Process Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Apr 2019
Likes
Nothing
Dislikes
Terrible Work Experience lack of incentives.
Work Details
Boring
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Amritsar
Chat process Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 23 Aug 2018
Likes
No working pressure, good working place
Work Details
Work timings: Flexible Timings
Other Octopus Tech Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Trainer in
New Delhi
Full Time
·
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Nothing good in this to work there
Dislikes
NA
Work Details
Work related travel:This is a desk job.
Operative in
Gurgaon / Gurugram
Full Time
·
Other Hospital Staff Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Nov 2023
Likes
Yes
Dislikes
Very good team management
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Content Reviewer in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 07 Feb 2023
Likes
Good but not a very good
Dislikes
Is company koi skill nahi Sikh sakte
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
CSR Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Mar 2023
Likes
Good company
Dislikes
Salary is very poor
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Data Verifier in
Gurgaon / Gurugram
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 May 2023
Likes
The one of the worst company in Gurgaon.
Dislikes
Worst management 👎👎.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Operations Executive in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Aug 2021
Likes
Good work environment and culture.Teammates are supportive
Dislikes
NOTHING
Work Details
Interesting
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
After Sales Service & Repair - Other in
Bangalore / Bengaluru
Intern
·
After Sales Service & Repair Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 15 Oct 2024
Likes
To get work experience
Dislikes
Environment
Work Details
Work days: Rotational Shift
(Flexible Timings)
BPO Executive (working remotely)
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Mar 2023
Likes
Like awesome
Dislikes
Is a very good company
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
CSE in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Mar 2024
Likes
Zero % job security
No skill development
Dislikes
Zero % job security
Very low salary
Work Details
Work days: Rotational Shift
(Strict Timings)
Backend Executive Opretion Department in
Gurgaon / Gurugram
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 23 Apr 2024
Likes
I got to learn different languages and for a fresher it is a very good platform to develop further...The very good thing is that Octupus tech private limited is such an organization where we got the opportunity to reduce our language content. .
People also ask about Octopus Tech Solutions's Customer Support Executives
How is Octopus Tech Solutions to work for?
Octopus Tech Solutions is rated 3.1 out of 5, based on 8 reviews by employees on AmbitionBox.
Octopus Tech Solutions is known for Company culture which is rated at the top and given a rating of 3.1. However, Career growth is rated the lowest at 1.9 and can be improved. To know first hand how it is like to work at Octopus Tech Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Octopus Tech Solutions?
According to AmbitionBox ratings, Octopus Tech Solutions employees rate its salary and benefits as 2.4 out of 5. You can know more about Octopus Tech Solutions Salaries at AmbitionBox
How is the work culture at Octopus Tech Solutions?
Work culture is rated 3.1 at Octopus Tech Solutions by 8 employees. While job security is rated 2.6 and work-life balance is rated 2.7 at Octopus Tech Solutions. Read detailed reviews by employees of Octopus Tech Solutions on AmbitionBox.