NIFTEL COMMUNICATIONS Customer Service Associate Reviews
based on 10 reviews
Updated 25 Nov, 2024
Overall Rating
3.6/5
How AmbitionBox ratings work?
Category Ratings
3.4
Skill development
3.4
Company culture
3.3
Salary & Benefits
3.2
Job Security
3.1
Work Satisfaction
3.1
Work-Life balance
3.1
Promotions/Appraisal
NIFTEL COMMUNICATIONS is rated
3.6 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
NIFTEL COMMUNICATIONS is rated
3.6 out of 5 stars on
AmbitionBox, based on 10 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
10 reviews found
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Popular
Customer Service Associate in
Lucknow
Full Time
·
After Sales Service & Repair Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 May 2023
Likes
They give time for prayers
Dislikes
Some times they give salary in cash but everyone want in his or her bank acc and there is no fixed time for logout sometimes they asked agents to wait after shift for briefing and Meeting also they don't pay for that .
Work Details
Work days: Alternate Saturday off
(Strict Timings)
The work culture is up to mark and seniors are very supportive which helps in balancing study and job at the same time
Dislikes
Full-time pay is not as per the expectations
Work Details
Work policy:
Policy is that right now one can opt for either the full time work from of office or work from home but at any emergency one can work from office too.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Sales Manager in
Lucknow
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 May 2024
Likes
“I highly recommend this company”“Their customer service is second to none.”“The product quality is consistently outstanding, exceeding my expectations every time.”“I was completely impressed with their professionalism and customer service.”“The ambiance here is always inviting and comfortable.”“This is my go-to place for niftel - the best in town.”“Their staff is not only friendly but also highly skilled.....Read More
Dislikes
According to me nothing to be diskike about this company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Lucknow
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Tls are very polite and humble ,and i feel very comfortable there
Dislikes
I don't think so I didn't like anything
Customer Service Executive in
New Delhi
Full Time
·
Facility Management Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Worst
Dislikes
They're management was shit
Customer Support Associate in
Lucknow
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Sep 2024
Likes
Cafeteria
HR department
Dislikes
Floor manager
Seniors
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Lucknow
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 23 Aug 2024
Likes
You can learn many things
Dislikes
No sl pl only daily work
Customer Service Executive in
Lucknow
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Nov 2023
Likes
Environment and professionalism is very good here.
Dislikes
Promotion is the problem, in training we have been informed that promotion will be provided within 3 months but I'm working at the same from past 5 months.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Lucknow
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 17 Mar 2024
Likes
Comfortable environment
Good support from team
Team leader support
Dislikes
Sometimes not a good support from team leaders.
Customer Support Executive in
Lucknow
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Sep 2023
Likes
Office culture is good.
Dislikes
Biased, no work life balance, no rotational shift, salary deduction, no incentives for the performance.
Work Details
Work policy:
Initial days WFO, rest if applicable then WFH
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kanpur
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 26 Sep 2023
Likes
Their team leaders are supportive
Dislikes
Literally everything
There is no job security at all
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Lucknow
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Aug 2023
Likes
Worst experience
Dislikes
Worst experience never join
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other NIFTEL COMMUNICATIONS Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
HR Executive in
Lucknow
Full Time
·
Recruitment Marketing & Branding Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Dec 2024
Likes
Work culture and management is super supportive.
Dislikes
Nothing.......
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
VMC Operator in
Navsari
Full Time
·
Production Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Dec 2024
Likes
Were good 👍
Dislikes
Security disrespect for workers
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
RTM Executive in
Lucknow
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Nothing
Dislikes
Everthing they don't have basic manner,
Subject Matter Specialist in
Lucknow
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 21 Dec 2024
Likes
There is nothing to like just go and comeback home
Dislikes
They are just gonna leach you out for there own benefits they don't care about there employees.
Senior Financial Advisor in
Kanpur
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 Nov 2024
Likes
Niftel communication is big company
Dislikes
Work life balance
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Cce Executive in
Lucknow
Full Time
·
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Nov 2024
Likes
good
Dislikes
work load and for break you have to go from your own
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Financial Advisor in
Kanpur
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Nothing
Dislikes
Not getting the salary on time. No appraisals. No perks and benifits. Not proper corporate culture
Financial Advisor in
Lucknow
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Oct 2024
Likes
They're offering higher salary (in-hand) than other in Lucknow.
Dislikes
Gadha majdoori ... Naam bade darshan chote
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
US Recruiter in
Lucknow
Full Time
·
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Overall good
Dislikes
Nothing bad all good 🙌
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Technical Analysis Manager in
Lucknow
Full Time
·
Recruitment & Talent Acquisition Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Aug 2024
Likes
It's culture
Dislikes
Management is not that good.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
People also ask about NIFTEL COMMUNICATIONS's Customer Service Associates
How is NIFTEL COMMUNICATIONS to work for?
NIFTEL COMMUNICATIONS is rated 3.6 out of 5, based on 10 reviews by employees on AmbitionBox.
NIFTEL COMMUNICATIONS is known for Skill development which is rated at the top and given a rating of 3.4. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at NIFTEL COMMUNICATIONS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at NIFTEL COMMUNICATIONS?
According to AmbitionBox ratings, NIFTEL COMMUNICATIONS employees rate its salary and benefits as 3.3 out of 5. You can know more about NIFTEL COMMUNICATIONS Salaries at AmbitionBox
How is the work culture at NIFTEL COMMUNICATIONS?
Work culture is rated 3.4 at NIFTEL COMMUNICATIONS by 10 employees. While job security is rated 3.2 and work-life balance is rated 3.1 at NIFTEL COMMUNICATIONS. Read detailed reviews by employees of NIFTEL COMMUNICATIONS on AmbitionBox.
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