NatWest Group Customer Service Associate Reviews

Likes

Great Infrastructure, world class facilities, professional environment, diversity etc.

Dislikes

Inner management, bonuses, only one sided cab service.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

RBS is very good company specially for girls and house wife , rbs is providing Very good environment and facilities. So that women can achieve their career in banking sector.

Dislikes

I Don't think so any dislike in RBS but need to improvement like more opportunities for those people who are already working with RBS from long time . Like preference for those people who is acutely deserve the next level. Please providing the support those people as well.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It was very good experience in working there. Work life balance is good. Had great fun time over there.

Dislikes

One thing is there is not much growth in my process.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

One of the best organisation i have worked with. Managers and higher leadership is very good. Worklife balance in the organisation is excellent and you get good amount of leaves to enjoy with your family. I want a re entry in this organisation this is all i can say.

Dislikes

The only one thing which should be corrected is providing both way cabs to employees during return to office days. Apart form this i dont have anything to say.

Work Details

Work policy: 8 working days in a month. Starting from the starting of the month

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The work culture

Dislikes

Low salary , and slow growth

Likes

Benefits

Dislikes

Career growth in terms of promotion

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Working environment is better than others company, company policy are very good as per the employees.

Dislikes

Referral drive less than others company.

Likes

Great work life balance and leaves

Dislikes

Late promotions and salary is less

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance, fair enforcement of policies and no limits for learning, skill building and growth.

Dislikes

Above mentioned may vary based on the manager you are working with. All things may be limited to the people who are favourite but this is very rare.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I haven't come across any such positive things.

Dislikes

Poor work life balance, they talk a lot about employee wel being but on the ground nothing visible significantly. The health insurance policy is not par to market standards.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

- Work Culture - Flexibility in timings

Dislikes

- Low scope of learning and growth - More of 'quantity' than 'quality' tasks - Dated processes increasing the manual tasks significantly

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It is really good at working on NatWest Bank, the culture is so good also. People are also supportive and because of Hybrid nature there is flexibility of working.

Dislikes

I don't find anything wrong working NatWest Bank.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Nothing special to highlight, just a normal corporate like others.

Dislikes

Hike and Appraisal is not very attractive. The organization demands you to be more competitive and challanging but salary Or appraisal won't be competitive, it's usual as per market or below market norms.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The company is good and the working enviroment is the best that you can ever find anywhere.

Dislikes

The salary growth is worst. Even after 2 years you will get penny in increment.

Work Details

Work policy: 9 days a month

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Steady job, moderate work pressure. Good leave policy. Transport available for odd shift hours.

Dislikes

Legacy technologies, reliance on vendor companies to do most of the work. Slow promotions and lower salary increment as you move up the chain.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work-life balance

Dislikes

I would not recommend working for this company who are getting hired on (FTC) if you're looking for job stability and growth. Despite completing the probation period, I was hired on a Fixed Term Contract (FTC) and was never made permanent. Here are my key issues: 1.Lack of Job Security: Even after successfully completing the probation period, they continued to keep me on a fixed-term contract with no intention of making me a permanent employee. 2.No Salary Increment: As an FTC employee, there were no salary increments, which is extremely discouraging and doesn't reflect the hard work and dedication put into the job. 3.Unstable Work Assignments: After the probation period, they assigned me to different teams for various projects. Despite contributing significantly to these projects, they still refused to make my position permanent. Once the project was completed, they simply terminated my contract. 4.External Hiring Over Internal Promotion: Instead of offering permanent positions to current FTC employees, the company continuously hires new people from outside. This practice shows a complete disregard for the loyalty and potential of their current employees....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.