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MSR IT Solution

Compare

based on 81 Reviews

Filter reviews by

MSR IT Solution Customer Success, Service & Operations Department Reviews

based on 6 reviews

Updated 13 Jun, 2024

Overall Rating

2.6/5

How AmbitionBox ratings work?

Category Ratings

2.8

Salary & Benefits

2.7

Work-Life balance

2.7

Job Security

2.6

Company culture

2.5

Skill development

2.4

Promotions/Appraisal

2.4

Work Satisfaction

Explore Reviews by Department

Customer Success, Service & Operations

2.6

• 6 Reviews

Engineering - Software & QA

4.3

• 20 Reviews

IT & Information Security

3.0

• 11 Reviews

Engineering - Hardware & Networks

3.8

• 8 Reviews

Finance & Accounting

3.9

• 4 Reviews

6 reviews found

Sort by: Popular

Agent in Kolkata

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Jul 2023

Likes

Salary on 1st of every month

Dislikes

Very bad culture in terms of transparency. Tenure people from other departments including front desk admin and housekeeping think they are owners of the company. Eg Badal Mondal, Jayanta, Kaushik, Pankaj. Management is reluctant to do anything for themselves or the employees. Eg of bad manager Abhishek Pradhan. No transport available anymore. Appraisal happens in alternate years if you are lucky. No professionalism, self-serving people...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operations Executive in Kolkata (working remotely)

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 22 Feb 2024

Likes

Nothing to like in this company

Dislikes

i resigned on jan 26 2024 but they are providing salary for jan after several follow up also they are saying we have processed but no response after several follow up

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Front Office Executive in Kolkata

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Jun 2024

Likes

good ...

Dislikes

nothing at all...

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Agent in Kolkata

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 23 Jul 2023

Likes

MSR is an organization where you see a great trailer before joining but everything changes once you join. Salary is on time

Dislikes

Everything involving how the employee is treated

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Sr. Executive, Technical Service Desk in Kolkata

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 02 Sep 2023

Likes

GOOD PLACE TO LEARN ROOM AUTOMATION SERVICE SOLUTION

Dislikes

NOTHING MUCH

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Client Support Research Analyst 'Japanese Language Expert' in Kolkata

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 08 Sep 2018

Likes

Nothing

Dislikes

Everything

Return to all reviews

Top trending discussions

View All

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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Jobs at MSR IT Solution

Kolkata

1-6 Yrs

₹ 1.5-3 LPA

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 MSR IT Solution reviews submitted by MSR IT Solution employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if MSR IT Solution is the right company for you. 80% of emplo...Read more

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MSR IT Solution Reviews >
MSR IT Solution Customer Success, Service & Operations Department Reviews Reviews

Working Days at MSR IT Solution Customer Success, Service & Operations Department

based on 6 reviews

Monday to Friday

80%

Rotational Shift

20%

Work Timings at MSR IT Solution Customer Success, Service & Operations Department

based on 6 reviews

Flexible timing

Strict (9am - 7pm)

80%

20%

Shift Timings at MSR IT Solution Customer Success, Service & Operations Department

based on 6 reviews

Day shift

100%

Business Travel at MSR IT Solution Customer Success, Service & Operations Department

based on 6 reviews

No travel

100%

MSR IT Solution Salaries in Customer Success, Service & Operations Department in India

IT Executive 4 salaries	₹3.4 L/yr - ₹3.9 L/yr
Technical Support Executive 3 salaries	₹1.9 L/yr - ₹4.2 L/yr
Technical Executive 3 salaries	₹1.1 L/yr - ₹3 L/yr
Administration Manager 2 salaries	₹3 L/yr - ₹3 L/yr
Senior Operations Manager 2 salaries	₹14.5 L/yr - ₹16.1 L/yr

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