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Matrix Business Services Reviews

Updated 30 Mar, 2025
Overall Rating
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3.4/5
based on 391 reviews

negative trend 8% below industry's average

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Rating distribution

Category Ratings

3.7

Job security

3.5

Skill development

3.4

Company culture

3.3

Work-life balance

3.3

Work satisfaction

2.7

Salary

2.6

Promotions

What employees say about Matrix Business Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

91% employees reported

Monday to Saturday

Monday to Saturday

71% employees reported

Flexible timing

Flexible timing

57% employees reported

No travel

No travel

50% employees reported

Gender based rating

3.5
female

Rated by Women

171 reviews

3.4
male

Rated by Men

189 reviews

Matrix Business Services is rated 3.4 out of 5 stars on AmbitionBox, based on 391 company reviews.This rating reflects an average employee experience, indicating moderate satis ... Read more
Matrix Business Services is rated 3.4 out of 5 stars on AmbitionBox, based on 391 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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391 reviews found

Sort by: Popular

Latest Matrix Business Services Employee Reviews

View all
Quality Assurance - Other
4.0

  •  posted on 30 Mar 2025

Dislikes:
Nothing
Non Voice
2.0

  •  posted on 24 Mar 2025

Dislikes:
Salary and attitude seniors
  • Salary - Poor
  • +4 more
Back Office
1.0

  •  posted on 19 Mar 2025

Dislikes:
There is no skill development, only personalism work (like chacha bhatija). Manager did no... read more
  • Skill development - Bad
  • +4 more
Non Voice
5.0

  •  posted on 18 Mar 2025

Dislikes:
Low salary
  • Promotions - Poor
Operations
4.0

  •  posted on 13 Mar 2025

Dislikes:
Nothing
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People also ask about Matrix Business Services

Is Matrix Business Services a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 391 employee reviews, it's clear that most employees have an average experience working at Matrix Business Services. Job security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.
How does Matrix Business Services’s employee rating compare to the industry average?
Matrix Business Services's employee rating of 3.4 out of 5 is below the industry average of 3.7 out of 5 for companies within the Analytics & KPO sector. This rating suggests that Matrix Business Services faces some challenges in employee satisfaction compared to its industry peers. It indicates that while Matrix Business Services performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does Matrix Business Services pay their employees well?
According to AmbitionBox reviews, Matrix Business Services employees rate their salary and benefits at 2.7 out of 5, based on 391 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Matrix Business Services salaries here and to read reviews specifically about salary and benefits at Matrix Business Services, click here .
How is the work culture at Matrix Business Services?
Work culture at Matrix Business Services is rated 3.4 out of 5 by 391 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Matrix Business Services, click here .
How is the job security at Matrix Business Services?
Based on 391 reviews on AmbitionBox, Matrix Business Services employees rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Matrix Business Services. To read reviews about job security at Matrix Business Services, click here .
Is work from home available at Matrix Business Services?
According to 61 AmbitionBox reviews, Matrix Business Services does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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