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MasterCard Customer Success, Service & Operations Department Reviews

based on 29 reviews
Updated 3 Dec, 2024

Overall Rating

4.1/5
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Category Ratings

4.3

Salary & Benefits

4.3

Work-Life balance

4.2

Company culture

4.0

Work Satisfaction

3.9

Job Security

3.8

Skill development

3.3

Promotions/Appraisal

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4.1
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Top MasterCard Interview Questions

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People also ask about MasterCard's Customer Success, Service & Operations Department

Is MasterCard's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 656 employee reviews, it's clear that most employees have a positive experience working at MasterCard's Customer Success, Service & Operations Department. Salary & Benefits holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about salary & benefits and career growth on AmbitionBox.
Does MasterCard's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, MasterCard's Customer Success, Service & Operations Department employees rate their salary and benefits at 4.3 out of 5, based on 656 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that MasterCard's Customer Success, Service & Operations Department is generally seen as a place that values and rewards its workforce fairly. You can know more about MasterCard's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at MasterCard's Customer Success, Service & Operations Department, click here.
How is the work culture at MasterCard's Customer Success, Service & Operations Department?
Work culture at MasterCard's Customer Success, Service & Operations Department is rated 4.2 out of 5 by 656 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at MasterCard's Customer Success, Service & Operations Department. To read reviews specifically about work culture at MasterCard's Customer Success, Service & Operations Department, click here.
How is the job security at MasterCard's Customer Success, Service & Operations Department?
Based on 656 reviews on AmbitionBox, MasterCard's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at MasterCard's Customer Success, Service & Operations Department, click here.
How do I get a job at MasterCard's Customer Success, Service & Operations Department?
To get a job at MasterCard's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top MasterCard interview questions and practice your responses to prepare thoroughly.

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Gender Based Ratings at MasterCard Customer Success, Service & Operations Department

based on 28 reviews
4.3
Rated by 7 Women

Rated 4.4 for Company Culture and 4.3 for Salary & Benefits

women
4.1
Rated by 21 Men

Rated 4.3 for Salary & Benefits and 4.2 for Work-Life Balance

men

Working Days at MasterCard Customer Success, Service & Operations Department

based on 29 reviews
Monday to Friday
73%
Rotational Shift
16%
Other
11%

Work Timings at MasterCard Customer Success, Service & Operations Department

based on 29 reviews
Flexible timing
Strict (9am - 6pm)
Strict (12pm - 9pm)
62%
19%
6%
13% employees reported other strict timings

Shift Timings at MasterCard Customer Success, Service & Operations Department

based on 29 reviews
Day shift
100%

Business Travel at MasterCard Customer Success, Service & Operations Department

based on 29 reviews
No travel
76%
Within city
12%
International travel
6%
Within country
6%
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