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Marble Box Senior Process Associate Reviews

Updated 13 Feb, 2025

Overall Rating

4.3/5

based on 21 reviews

Rating distribution

5

9 (42.9%)

4

5 (23.8%)

3

2 (9.5%)

2

3 (14.3%)

1

2 (9.5%)

Category Ratings

4.2

Company culture

4.1

Work-life balance

3.9

Skill development

3.9

Work satisfaction

3.8

Salary

3.7

Job security

3.7

Promotions

What employees say about Marble Box?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

94% employees reported

Flexible timing

41% employees reported

No travel

82% employees reported

View more detailed insights

Marble Box is rated 4.3 out of 5 stars on AmbitionBox, based on 21 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Marble Box is rated 4.3 out of 5 stars on AmbitionBox, based on 21 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Marble Box Senior Process Associate Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

21 reviews found

Sort by: Popular

Senior Process Associate in Kolkata

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 19 Jan 2025

Likes

Marble box solution LLP is a great place to work, especially for freshers, as it provided an excellent platform to learn and grow. It offers a supportive environment that helps in building strong professional foundations. The experience there truly acts as a career booster.

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Marble box is great for learning and career growth, the upper-level policies and politics were a drawback. These aspects sometimes created challenges in the work environment. Despite that, it was a valuable experience overall.

Job security - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for your thoughtful review. We're glad you found Marble Box valuable, especially for freshers. We appreciate your candid feedback on the challenges you experienced. A positive work environment is crucial, and we're committed to continually refining our processes to ensure this for everyone.

Senior Process Associate in Kolkata

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 28 Dec 2023

Likes

Overall the company is good and the environment is also good but when it comes to health due to night shift some of us cannot handle the pressure so sometimes it feels to not to go to work

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

The mangers are very selective

Skill development - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Process Associate in Kolkata

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 13 Feb 2025

Likes

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent

Employer’s Response

Thanks for sharing your rating!

Overall Rating

Senior Process Associate in Kolkata

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jul 2024

Likes

Work environment and culture to learn new things

Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such to share

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Senior Process Associate in Kolkata

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Dec 2023

Likes

Growth mentality, Friendly work environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less Employee benefits, Unavailability of office canteen

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Process Associate in Kolkata

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Dec 2023

Likes

Good working environment with supportive staffs in all departments.

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No such issues faced so far.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Process Associate in Kolkata

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Dec 2023

Likes

The environment of the organization is good.

Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Getting opportunities for promotion

Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Marble Box.

Senior Process Associate in Kolkata

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Dec 2023

Likes

Friendly Management with a dedicated approach towards employee satisfaction. Only company that treat their employees as customers.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Appraisal and promotion procedures could have better, transparent and non-biased.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for your feedback. We are always trying to provide our members with the best possible experiences. We already follow a very transparent and merit-based promotion system. But, if you have any suggestions or comments you think we should know, please come forward, and we will hear you.

Discover interview dos and don'ts from real experiences

Senior Process Associate in Kolkata

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Dec 2023

Likes

Work environment, cooperative teammates

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

All good, no issues

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Process Associate in Kolkata

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 27 Dec 2023

Likes

Salary & benefits

Salary - Good
Skill development - Good
Work-life balance - Good

Dislikes

Management need to improve

Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Process Associate in Kolkata

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Dec 2023

Likes

Growth and environment

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing to dislike about this organisation

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Process Associate in Kolkata

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 30 Dec 2023

Likes

I always feel like second home

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

No dislike

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Process Associate in Kolkata

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Dec 2023

Likes

Friendly environment

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Process Associate in Kolkata

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Dec 2023

Likes

Leave Encashment

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

I. P. I

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Process Associate in Kolkata

Full Time

·

Quality Assurance - Other Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 01 Nov 2024

Likes

Good place to make friends.

Salary - Good
Promotions - Good
Work-life balance - Excellent

Dislikes

Favourite is at peak with no job security.

Skill development - Poor
Job security - Bad

Employer’s Response

Thank you for your feedback. We're glad you've found it easy to connect with colleagues and build friendships. At Marble Box, we strive to create a positive and supportive work environment where employees feel valued and secure. Please reach out to us with more details about your grievance, and we will address all your concerns.

Senior Process Associate in Kolkata

Full Time

·

Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 01 Jul 2023

Likes

Compulsory off on Saturday amd Sunday

Job security - Good

Dislikes

No incentives, less increment, no night shift allowance, politics at middle level management, 10-12 hours shift without any overtime pay.

Skill development - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Process Associate in Kolkata

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 09 Nov 2022

Likes

Was not at all a happy experience. Company has a rigid management. They do not accept change. Actually there is no such thing as a mangement team. CEO and GM only make all the decesions. Managers are post written on Payslip and Offer Letters.

Dislikes

Could not find any likes. All are dislikes.

Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Process Associate in Kolkata

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 06 Dec 2020

Likes

Company culture is good.

Job security - Good

Dislikes

Paygrade. Managerial decesion making, Higher management do not support WFH even in a pandemic. Higher management promotes Stretching at work

Work satisfaction - Bad
Work-life balance - Bad

Work Details

Chipping well till now

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Process Associate in Kolkata

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Apr 2022

Likes

Nothing is good

Dislikes

Nothing is like

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Horrible

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

You can tease girls and disrespect them,and this is seen to the higher authority like a normal things.

Senior Process Associate in Kolkata

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 May 2022

Likes

Just the fixed week offs..

Dislikes

Everything.. poor management system and people

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

It was hell.. can't get our owned paid leave

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

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Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

9 participants . poll closed

Got a question about Marble Box?

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More about working at Marble Box

HQ - Kolkata, West Bengal, United States
BPO
501-1k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 21 Marble Box reviews submitted by Marble Box employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marble Box is the right company for you. 94% of employees reported ...the working days at Marble Box as Monday to Friday. 59% employees reported the work timings at Marble Box as Strict timing. Read more

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Marble Box Senior Process Associate Reviews

Marble Box Senior Process Associate Salary

based on 51 salaries

₹2 L/yr - ₹4 L/yr

23% less than the average Senior Process Associate Salary in India

View more details

Employee Benefits for Marble Box Senior Process Associate

Office cab/shuttle

1 total response

Child care facility

1 total response

Health insurance

1 total response

Professional degree assistance

1 total response

+2 more benefits

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