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Marble Box
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Filter reviews by Marble Box Process Associate Level 1 Reviews
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Job security
What employees say about Marble Box?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Flexible timing
40% employees reported
No travel
100% employees reported
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7 reviews found
Process Associate Level 1 in Kolkata
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time
- Salary - Good
- Company culture - Good
Dislikes
Job insecurity and absence of new projects.
- Job security - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate Level 1 in Kolkata
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. They have good environment in workplace. 2. Good cafeteria to stay connected with colleagues. 3. They are not kicking off their employees, frequently.
Dislikes
1. Hard-core night shift maybe the main problem for anyone, just because of you may face some health issues. 2. Higher management are soo much frequent minded, that can effect entire work culture. 3. Some manager's are soo bad to manage the team, team members got frustrated easily. They are not encourage you to get the best version of you. 4. They have working hour issues. You have to achieve the target working hour rate, which is 8 hours. Please be mind that, this is not an login hours. For example, if you have login hours of 10 hours, but your working hour just 5/6 hours, then after few days, you will be questioned by your manager or HR. This is just horrible....Read More
- Salary - Poor
- Skill development - Bad
- Company culture - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for the review. We understand these issues, and our members' health is our top priority. We have taken steps to ensure that their health is taken care of. If you are facing any problems, please come forward.
Process Associate Level 1 in Kolkata
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
There is nothing much to like.
Dislikes
Everything is present for dislike. Biased management and want only beautiful lady and give promotion to them, only there is a very rare seat for deserving people.
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Employer’s Response
We would like to point out that we strictly promote our members based on their merit. Our members go through various assessments before they get a promotion. If you are capable you will surely get a promotion.
Process Associate Level 1 in Kolkata
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing. Nothing nothing
Dislikes
Everything. Everything everything everything everything
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate Level 1 in Kolkata
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People always work here with fear, nobody knows when and how they can loose their job. From the Ops mngr to processor level and even the HR team no one is out of the dangerline. There's no backbone of HR and 4 persons from HR resign at a time. Now think how good the company is.
Dislikes
No proper growth here. Only favourism works here. GM and CEO pokes everywhere, wheather it their matter or not.
- Job security - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Very poor.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Process Associate Level 1 in Kolkata
Operations Support Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Growth Opportunities
- Promotions - Good
Dislikes
Need to improve employee benefits and job retaaintion
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
Work Details
Avarage
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate Level 1 in Kolkata
Full Time
Back Office Department
Overall Rating
Similar Designation Reviews
Process Associate in Kolkata
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I would like about the company has 2 week off every week and not disappointed in leave requirement.
Dislikes
As there is no internal promotion happening and as i can't seen any increment in this year.duto many of projects closed suddenly so also i and also all employee are received any Leave in cashment.
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Employer’s Response
Thank you for sharing your thoughts. We’re glad you value aspects like our leave policy. However, you shared the feedback in a public forum, which isn’t ideal for addressing concerns effectively. We’d love to work with you directly to resolve these matters—whether it’s about career growth, compensation, or project changes. Our policy encourages open dialogue through internal channels like your manager or HR, rather than public forums, to ensure we can support you best. Please reach out so we can discuss this further and find solutions together.
Senior Process Associate in Kolkata
Full Time
Back Office Department
Overall Rating
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Skill development
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Likes
Marble box solution LLP is a great place to work, especially for freshers, as it provided an excellent platform to learn and grow. It offers a supportive environment that helps in building strong professional foundations. The experience there truly acts as a career booster.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Marble box is great for learning and career growth, the upper-level policies and politics were a drawback. These aspects sometimes created challenges in the work environment. Despite that, it was a valuable experience overall.
- Job security - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for your thoughtful review. We're glad you found Marble Box valuable, especially for freshers. We appreciate your candid feedback on the challenges you experienced. A positive work environment is crucial, and we're committed to continually refining our processes to ensure this for everyone.
Quality Analyst in Kolkata
Full Time
Non Voice Department
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Likes
Most Worst company I have ever worked. No job security even someone can loss his job at anytime without any prior notice, Not working in a systemetical way. Only their commitment is big but they never fulfill it, My suggestion to the upper management, please make your operation Department perfect and systematic if you as a company want to grow.
Dislikes
There is nothing to be like at this company.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate in Kolkata
Full Time
IT Consulting Department
Overall Rating
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Likes
Nothing to like about this company employee harassment ....I recommend never join this company ...
Dislikes
They laid off 100 people on 31st july ...I haven't received the exp and relieving letters yet ....Nor the compensation they promised to give
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Kolkata
Full Time
General Insurance Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Marble Box maintains a good work culture and always thinks about the employee well-being. The job security in this company is always in the highest level. The higher management has always been supportive to all the employees and encourages them to grow in their work life.
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
The only thing I feel can be changed is the salary banding for the employees. On paper it may look like good or average however, if it is compared to other companies which deals with General Insurance it will be considered on lower side.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate in Kolkata
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Excellent work environment/ Saturday - Sunday fixed week offs/ good relationship between colleagues / flexibility in shift timings / a lot of growth opportunities/ great training infrastructure.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Rude nature of some senior employees / partiality in promotion / work - salary ratio is quite low/ no work from home facility
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Process Associate in Kolkata
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
From my point of view friendly working atmosphere and working culture, Each and every senior colleague are helpfull. Also my manager and trainer they're very humble and helping us like a good teacher.
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
There is nothing to dislike.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Process Associate in Kolkata
Full Time
Back Office Department
Overall Rating
Category Ratings
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Skill development
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Company culture
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Likes
Overall the company is good and the environment is also good but when it comes to health due to night shift some of us cannot handle the pressure so sometimes it feels to not to go to work
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
The mangers are very selective
- Skill development - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Process Associate in Kolkata
Full Time
Non Voice Department
Overall Rating
Category Ratings
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Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
We can share our any work related problems with higher designation without any hesitation which i don't think any other company's employee can.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
This general billing work is not very common in kolkata. so if we want to switch this experience will not impact in my resume.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Manager in Kolkata
Full Time
Back Office Department
Overall Rating
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Skill development
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Likes
The people centric mindset of the company is something that gives me a feel of safe and secure working here. MB's first priority has always been 'Securing its employees livelihood'.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Some senior members at MB (Till the 3rd level) have taken their role for granted. They show very less interest in learning and growing further with the company. This attitude in some members makes me feel unhappy sometimes.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other Marble Box Reviews
Assistant Manager Information Technology in Kolkata
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
This is the best place I have worked on and the best company I worked for till date. The work culture is fabulous. I have spent almost 5 years in this company and I would say that this is one of the best place to work.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is hardly anything I dislike about this company.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
HR Executive in Kolkata
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
This company is an emotion for me. The work environment & work culture is always giving me an opportunity to develop my skills & learn from an individual to experienced professionals. I am very grateful & proud to be a part of this organization.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior HR Executive in Kolkata
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I appreciate how people behave with each other,their hospitality & modesty,how employees maintain office decorum and office infrastructure & ambience.
- Job security - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I felt there are fewer opportunities for growth in our recruitment vertical.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Insurance Operations Specialist in Kolkata
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Architectures works are very creative otherwise as per work it's a waste of time and labour.
Dislikes
Everything the company offers to their employees
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We regret to hear about your experience. We’d like to understand your concerns better—please reach out to us at grievance@marble-box.com with specific details so we can address the issue effectively and work toward a solution.
Senior Manager in Kolkata
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture, Senior Leadership team.
- Salary - Good
- Skill development - Good
- Promotions - Good
- Company culture - Good
Dislikes
Work life balance.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for the review.
Process Associate Executive in Kolkata
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is quietly good..
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
The promotion factors is not up to the mark.
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Auditor in Kolkata
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life Balance and learning opportunities
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
No board of directors
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
AM-IT in Kolkata
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Office like temple every body familiar and help each other's. Coordination is great to all MB members.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Suddenly something happens.. 😞
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Process Associate L1 in Kolkata
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is zero
- Salary - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Job security
- Job security - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Assistant Manager in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture and atmosphere
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No job security
- Job security - Bad
- HQ - Kolkata, West Bengal, United States
- BPO
- 501-1k Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 Marble Box reviews submitted by Marble Box employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marble Box is the right company for you. 100% of employees reported ...the working days at Marble Box as Monday to Friday. 60% employees reported the work timings at Marble Box as Strict timing. Read more- Home >
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