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Marble Box Process Associate Level 1 Reviews

Updated 6 Jan, 2025

Overall Rating

3.4/5

based on 7 reviews

Rating distribution

5

1 (14.3%)

4

1 (14.3%)

3

4 (57.1%)

2

1 (14.3%)

1

0 (0%)

Category Ratings

2.9

Salary

2.8

Promotions

2.7

Company culture

2.6

Work-life balance

2.5

Work satisfaction

2.2

Skill development

2.1

Job security

What employees say about Marble Box?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

40% employees reported

No travel

100% employees reported

View more detailed insights

Marble Box is rated 3.4 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Marble Box is rated 3.4 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

Process Associate Level 1 in Kolkata

Full Time

·

General Insurance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 06 Jan 2025

Likes

Salary on time

Salary - Good
Company culture - Good

Dislikes

Job insecurity and absence of new projects.

Job security - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate Level 1 in Kolkata

Full Time

·

General Insurance Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 03 Oct 2023

Likes

1. They have good environment in workplace. 2. Good cafeteria to stay connected with colleagues. 3. They are not kicking off their employees, frequently.

Dislikes

1. Hard-core night shift maybe the main problem for anyone, just because of you may face some health issues. 2. Higher management are soo much frequent minded, that can effect entire work culture. 3. Some manager's are soo bad to manage the team, team members got frustrated easily. They are not encourage you to get the best version of you. 4. They have working hour issues. You have to achieve the target working hour rate, which is 8 hours. Please be mind that, this is not an login hours. For example, if you have login hours of 10 hours, but your working hour just 5/6 hours, then after few days, you will be questioned by your manager or HR. This is just horrible....Read More

Salary - Poor
Skill development - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thank you for the review. We understand these issues, and our members' health is our top priority. We have taken steps to ensure that their health is taken care of. If you are facing any problems, please come forward.

Process Associate Level 1 in Kolkata

Full Time

·

General Insurance Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Dec 2023

Likes

There is nothing much to like.

Dislikes

Everything is present for dislike. Biased management and want only beautiful lady and give promotion to them, only there is a very rare seat for deserving people.

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Employer’s Response

We would like to point out that we strictly promote our members based on their merit. Our members go through various assessments before they get a promotion. If you are capable you will surely get a promotion.

Process Associate Level 1 in Kolkata

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 01 Mar 2023

Likes

Nothing. Nothing nothing

Dislikes

Everything. Everything everything everything everything

Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Process Associate Level 1 in Kolkata

Full Time

·

General Insurance Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 27 May 2022

Likes

People always work here with fear, nobody knows when and how they can loose their job. From the Ops mngr to processor level and even the HR team no one is out of the dangerline. There's no backbone of HR and 4 persons from HR resign at a time. Now think how good the company is.

Dislikes

No proper growth here. Only favourism works here. GM and CEO pokes everywhere, wheather it their matter or not.

Job security - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Very poor.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Read Marble Box Process Associate Level 1 Reviews based on locations

3.4

Kolkata

(7)

Process Associate Level 1 in Kolkata

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 13 May 2022

Likes

Growth Opportunities

Promotions - Good

Dislikes

Need to improve employee benefits and job retaaintion

Skill development - Poor
Job security - Poor
Work satisfaction - Poor

Work Details

Avarage

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate Level 1 in Kolkata

Full Time

·

Back Office Department

5.0

posted on 29 Dec 2023

Overall Rating

Excellent

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Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Process Associate in Kolkata

Full Time

·

General Insurance Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 19 Feb 2025

Likes

I would like about the company has 2 week off every week and not disappointed in leave requirement.

Dislikes

As there is no internal promotion happening and as i can't seen any increment in this year.duto many of projects closed suddenly so also i and also all employee are received any Leave in cashment.

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Employer’s Response

Thank you for sharing your thoughts. We’re glad you value aspects like our leave policy. However, you shared the feedback in a public forum, which isn’t ideal for addressing concerns effectively. We’d love to work with you directly to resolve these matters—whether it’s about career growth, compensation, or project changes. Our policy encourages open dialogue through internal channels like your manager or HR, rather than public forums, to ensure we can support you best. Please reach out so we can discuss this further and find solutions together.

Senior Process Associate in Kolkata

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 19 Jan 2025

Likes

Marble box solution LLP is a great place to work, especially for freshers, as it provided an excellent platform to learn and grow. It offers a supportive environment that helps in building strong professional foundations. The experience there truly acts as a career booster.

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Marble box is great for learning and career growth, the upper-level policies and politics were a drawback. These aspects sometimes created challenges in the work environment. Despite that, it was a valuable experience overall.

Job security - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for your thoughtful review. We're glad you found Marble Box valuable, especially for freshers. We appreciate your candid feedback on the challenges you experienced. A positive work environment is crucial, and we're committed to continually refining our processes to ensure this for everyone.

Quality Analyst in Kolkata

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Aug 2024

Likes

Most Worst company I have ever worked. No job security even someone can loss his job at anytime without any prior notice, Not working in a systemetical way. Only their commitment is big but they never fulfill it, My suggestion to the upper management, please make your operation Department perfect and systematic if you as a company want to grow.

Dislikes

There is nothing to be like at this company.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate in Kolkata

Full Time

·

IT Consulting Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Aug 2024

Likes

Nothing to like about this company employee harassment ....I recommend never join this company ...

Dislikes

They laid off 100 people on 31st july ...I haven't received the exp and relieving letters yet ....Nor the compensation they promised to give

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Kolkata

Full Time

·

General Insurance Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 28 Dec 2023

Likes

Marble Box maintains a good work culture and always thinks about the employee well-being. The job security in this company is always in the highest level. The higher management has always been supportive to all the employees and encourages them to grow in their work life.

Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

The only thing I feel can be changed is the salary banding for the employees. On paper it may look like good or average however, if it is compared to other companies which deals with General Insurance it will be considered on lower side.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Process Associate in Kolkata

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 28 Dec 2023

Likes

Excellent work environment/ Saturday - Sunday fixed week offs/ good relationship between colleagues / flexibility in shift timings / a lot of growth opportunities/ great training infrastructure.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Rude nature of some senior employees / partiality in promotion / work - salary ratio is quite low/ no work from home facility

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Process Associate in Kolkata

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 28 Dec 2023

Likes

From my point of view friendly working atmosphere and working culture, Each and every senior colleague are helpfull. Also my manager and trainer they're very humble and helping us like a good teacher.

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

There is nothing to dislike.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Process Associate in Kolkata

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 28 Dec 2023

Likes

Overall the company is good and the environment is also good but when it comes to health due to night shift some of us cannot handle the pressure so sometimes it feels to not to go to work

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

The mangers are very selective

Skill development - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Process Associate in Kolkata

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Dec 2023

Likes

We can share our any work related problems with higher designation without any hesitation which i don't think any other company's employee can.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

This general billing work is not very common in kolkata. so if we want to switch this experience will not impact in my resume.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Operations Manager in Kolkata

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Dec 2023

Likes

The people centric mindset of the company is something that gives me a feel of safe and secure working here. MB's first priority has always been 'Securing its employees livelihood'.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Some senior members at MB (Till the 3rd level) have taken their role for granted. They show very less interest in learning and growing further with the company. This attitude in some members makes me feel unhappy sometimes.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Other Marble Box Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Assistant Manager Information Technology in Kolkata

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Sep 2024

Likes

This is the best place I have worked on and the best company I worked for till date. The work culture is fabulous. I have spent almost 5 years in this company and I would say that this is one of the best place to work.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is hardly anything I dislike about this company.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

HR Executive in Kolkata

Full Time

·

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Dec 2023

Likes

This company is an emotion for me. The work environment & work culture is always giving me an opportunity to develop my skills & learn from an individual to experienced professionals. I am very grateful & proud to be a part of this organization.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior HR Executive in Kolkata

Full Time

·

Recruitment & Talent Acquisition Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Dec 2023

Likes

I appreciate how people behave with each other,their hospitality & modesty,how employees maintain office decorum and office infrastructure & ambience.

Job security - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I felt there are fewer opportunities for growth in our recruitment vertical.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Insurance Operations Specialist in Kolkata

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Mar 2025

Likes

Architectures works are very creative otherwise as per work it's a waste of time and labour.

Dislikes

Everything the company offers to their employees

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

We regret to hear about your experience. We’d like to understand your concerns better—please reach out to us at grievance@marble-box.com with specific details so we can address the issue effectively and work toward a solution.

Senior Manager in Kolkata

Full Time

·

Recruitment & Talent Acquisition Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 27 Feb 2025

Likes

Work culture, Senior Leadership team.

Salary - Good
Skill development - Good
Promotions - Good
Company culture - Good

Dislikes

Work life balance.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thank you for the review.

Process Associate Executive in Kolkata

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Feb 2025

Likes

Work culture is quietly good..

Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

The promotion factors is not up to the mark.

Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Auditor in Kolkata

Full Time

·

Operations / Strategy Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 24 Dec 2024

Likes

Work life Balance and learning opportunities

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

No board of directors

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

AM-IT in Kolkata

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Nov 2024

Likes

Office like temple every body familiar and help each other's. Coordination is great to all MB members.

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Suddenly something happens.. 😞

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate L1 in Kolkata

Full Time

·

General Insurance Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Sep 2024

Likes

Job security is zero

Salary - Good
Company culture - Good
Work-life balance - Good

Dislikes

Job security

Job security - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager in Kolkata

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Sep 2024

Likes

Culture and atmosphere

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

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HQ - Kolkata, West Bengal, United States
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Marble Box Process Associate Level 1 Reviews by Locations

Marble Box Process Associate Level 1 Kolkata Reviews

Marble Box Reviews by Designations

Marble Box Process Associate Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Marble Box reviews submitted by Marble Box employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marble Box is the right company for you. 100% of employees reported ...the working days at Marble Box as Monday to Friday. 60% employees reported the work timings at Marble Box as Strict timing. Read more

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Marble Box Process Associate Level 1 Reviews

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Marble Box Process Associate Level 1 Salary

based on 6 salaries

₹2 L/yr - ₹2.4 L/yr

25% less than the average Process Associate Level 1 Salary in India

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Employee Benefits for Marble Box Process Associate Level 1

Health insurance

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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