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Marble Box
Comparebased on 425 Reviews
Filter reviews by Marble Box Customer Service Representative Reviews
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1 review found
Customer Service Representative in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Management and everything about the Company
- Salary - Poor
- Skill development - Bad
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Employer’s Response
Any specific reason for such a review?
Top trending discussions
Similar Designation Reviews
Process Associate in Kolkata
Full Time
IT Consulting Department
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Likes
Nothing to like about this company employee harassment ....I recommend never join this company ...
Dislikes
They laid off 100 people on 31st july ...I haven't received the exp and relieving letters yet ....Nor the compensation they promised to give
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate in Kolkata
Full Time
Back Office Department
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Likes
Excellent work environment/ Saturday - Sunday fixed week offs/ good relationship between colleagues / flexibility in shift timings / a lot of growth opportunities/ great training infrastructure.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Rude nature of some senior employees / partiality in promotion / work - salary ratio is quite low/ no work from home facility
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Process Associate in Kolkata
Full Time
Back Office Department
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Skill development
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Likes
From my point of view friendly working atmosphere and working culture, Each and every senior colleague are helpfull. Also my manager and trainer they're very humble and helping us like a good teacher.
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
There is nothing to dislike.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate in Kolkata
Full Time
Non Voice Department
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Likes
We can share our any work related problems with higher designation without any hesitation which i don't think any other company's employee can.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
This general billing work is not very common in kolkata. so if we want to switch this experience will not impact in my resume.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate in Kolkata
Full Time
Back Office Department
Overall Rating
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Skill development
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Likes
Every thing. There is nothing to dislike. The work ambience, facilities that are provided, support group and all the department are very helpful. Overall, very happy to be a Part of Marble Box
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike here except the canteen food facilities. Need to start the meal facilities which will help to save the time for the employees.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Process Associate in Kolkata
Full Time
Voice / Blended Department
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Likes
The time when Manish Rai was the manager. It was the golden period of the organisation.
- Salary - Excellent
- Skill development - Good
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
As soon as Amit Khanna became the manager. It became terrible place to work
- Job security - Poor
- Promotions - Poor
- Company culture - Bad
Process Associate in Kolkata
Full Time
Non Voice Department
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Skill development
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Likes
Non voice fixed off
- Salary - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Night shift
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate in Kolkata
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to leave a rating. We’d appreciate it if you could share more details about your experience so we can better understand your rating. If you’re open to sharing, reach out to us at grievance@marble-box.com.
Customer Service Executive in Kolkata
Full Time
Back Office Department
Overall Rating
Category Ratings
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Skill development
Job security
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Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Employer’s Response
Thank you for taking the time to leave a rating. We’d appreciate it if you could share more details about your experience so we can better understand your rating. Reach out to us at grievance@marble-box.com with your concerns.
Process Associate in Kolkata
Full Time
Non Voice Department
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Likes
Very toxic environment, zero % job security, management, HR all are connected... HRs take any step once they get instructions from the management....
Dislikes
Management is full of uneducated ones.
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We regret to hear about your experience. We value all our employees and strive to create a positive and equitable workplace. All employees, regardless of level, are subject to thorough evaluation for their respective roles. We encourage you to contact us at grievance@marble-box.com so we can better understand your concerns and take appropriate action. We are committed to a thorough review of the claims you have made.
Other Marble Box Reviews
Senior Process Associate in Kolkata
Full Time
Back Office Department
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Likes
Marble box solution LLP is a great place to work, especially for freshers, as it provided an excellent platform to learn and grow. It offers a supportive environment that helps in building strong professional foundations. The experience there truly acts as a career booster.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Marble box is great for learning and career growth, the upper-level policies and politics were a drawback. These aspects sometimes created challenges in the work environment. Despite that, it was a valuable experience overall.
- Job security - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Assistant Manager Information Technology in Kolkata
Full Time
IT Support Department
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Likes
This is the best place I have worked on and the best company I worked for till date. The work culture is fabulous. I have spent almost 5 years in this company and I would say that this is one of the best place to work.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is hardly anything I dislike about this company.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in Kolkata
Full Time
Non Voice Department
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Likes
Most Worst company I have ever worked. No job security even someone can loss his job at anytime without any prior notice, Not working in a systemetical way. Only their commitment is big but they never fulfill it, My suggestion to the upper management, please make your operation Department perfect and systematic if you as a company want to grow.
Dislikes
There is nothing to be like at this company.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
HR Executive in Kolkata
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
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Likes
This company is an emotion for me. The work environment & work culture is always giving me an opportunity to develop my skills & learn from an individual to experienced professionals. I am very grateful & proud to be a part of this organization.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in Kolkata
Full Time
General Insurance Department
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Likes
Marble Box maintains a good work culture and always thinks about the employee well-being. The job security in this company is always in the highest level. The higher management has always been supportive to all the employees and encourages them to grow in their work life.
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
The only thing I feel can be changed is the salary banding for the employees. On paper it may look like good or average however, if it is compared to other companies which deals with General Insurance it will be considered on lower side.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Process Associate in Kolkata
Full Time
Back Office Department
Overall Rating
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Skill development
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Likes
Overall the company is good and the environment is also good but when it comes to health due to night shift some of us cannot handle the pressure so sometimes it feels to not to go to work
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
The mangers are very selective
- Skill development - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Process Associate in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill development
Job security
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Likes
Company culture and specially the Management is good and they values their employees very much.
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
For the last 1 year I have only done 3 weeks of Day shift out of 52 weeks. Not only me, there are many employees like me doing Night shift continuously, while most of the members are getting rotational shift. Higher authority should look into this and provide rotational shifts to each and every employee otherwise it would be very difficult for each and everyone to stay in Marble Box for a long time....Read More
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Manager in Kolkata
Full Time
Back Office Department
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Likes
The people centric mindset of the company is something that gives me a feel of safe and secure working here. MB's first priority has always been 'Securing its employees livelihood'.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Some senior members at MB (Till the 3rd level) have taken their role for granted. They show very less interest in learning and growing further with the company. This attitude in some members makes me feel unhappy sometimes.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Manager in Kolkata
Full Time
Operations Department
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Likes
I thoroughly enjoyed my time at this place , experiencing signifiant personal and professional growth. The abundance of learning opportunities empowered me to enhance my skills and contribute effectively. MB is an employee centric Organisation values both individual and collective success! Highly Recommended!
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Overall my time here has been steady and I appreciate the stability and balance they offer
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior HR Executive in Kolkata
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Likes
I appreciate how people behave with each other,their hospitality & modesty,how employees maintain office decorum and office infrastructure & ambience.
- Job security - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I felt there are fewer opportunities for growth in our recruitment vertical.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
- HQ - Kolkata, West Bengal, United States
- BPO
- 501-1k Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 1 Marble Box review submitted by Marble Box employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marble Box is the right company for you.- Home >
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