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Jio
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Jio Customer Service Reviews
Rating distribution
Category Ratings
Company culture
Job security
Work satisfaction
Salary
Skill development
Promotions
Work-life balance
What employees say about Jio?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
75% employees reported
Flexible timing
100% employees reported
Within city
50% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
3 reviews
Jobseekers also viewed
6 reviews found
Customer Service in Bishnupur
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Door knock, customers communication
Work Details
Work policy: Yes
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service (working remotely)
Intern
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
🙂👍 this company is looking good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
This is the link to not dislike
Work Details
Work timings: Flexible Timings
What people are saying about Jio
Customer Service (working remotely)
Full Time
Freelance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Because Jio is leading best Telecommunication Company in India .
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing Is i dislike i working at jio.
Work Details
Work days: Monday to Friday (Flexible Timings)
Customer Service (working remotely)
Full Time
Customer service manager Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Customer service manager
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
I don't like to work office
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Customer Service in Ron, Karnataka
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work from ofice and my dream
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Read Jio Reviews based on similar designations
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Customer Service in RS puram
Customer Care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Nothing
- Work-life balance - Bad
Work Details
More interesting
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Similar Designation Reviews
Senior Engineer in Pune
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Sallary credited on time
Dislikes
maneger is very worst ever. Good Rating gives only favoured person's . Due to which sallary not Hike. Manager giving intentionally PIP so as that persone is removed from company.and so as low sallary persone hired by HR for his own increment. No support given by team members to junier. working culture is very worst. I am wast my 3.5 years in these company. transfer and internally switched is not giving by HR....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Digital Repair Specialist in Raiganj
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skill development, Knowledge given by trainer
- Job security - Excellent
Dislikes
Politics for salary, new joiner DRShave no skill no knowledge no work load no working pressure but company give them Higher package salary from old DRS. ALL ARE POLITICS IN THIS COMPANY. Only senior's are take advantage for promotion by politics. I lost my 6 years in this company. I have achieved many Exam but not seen by management because they are blind.
- Salary - Bad
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Operations Manager in Pune
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Office space and well staffed in Administration, Planning,IT department. There is good amount of Skill development and Technological knowledge. Salary of those who joined early are good but stagnant.
- Salary - Good
Dislikes
Long working hours and long duration Video Calling culture is very prevalent. VC start at 5.30AM in the morning and employee made to join via Laptops. Again VC start at 6PM again which eats into your personal time. VC are conducted 7Days a week with no holidays or breaks. There is large amount of administrative system based work load also which required constant monitoring and boring. Constant long duration reviews on daily basis increases stress and pressure....Read More
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Deputy Manager in Jangipur
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only job security.
- Job security - Good
Dislikes
No work life balance.As well as culture are too bad, from early morning they started VC/concall and it's continue going till 11pm.Even on Sunday they make schedule for calling...TA system is too bad. Too much headache and frustration here.
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: Monday to Saturday office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Mumbai (working remotely)
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The Company has great potential, it can emerge as great inventor in telecom sector. They have the right resources for new technology and advancement.
- Skill development - Good
- Job security - Good
Dislikes
The work culture is really Bad, The Senior level/management level are pushing to their lower management's like anything. same is purging till last level. No Synch from higher level to low level. not proper communication channels and always expecting high output by giving low input in terms of Information or Payments.
- Salary - Poor
- Promotions - Poor
- Company culture - Bad
Team Manager in Mumbai
Full Time
Occupational Health & Safety Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is OK, But not satisfactory
- Work-life balance - Good
Dislikes
Bosses always enjoying, getting good hike. No Rewards and recognition to ground staff. Misguiding the ground staff.
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country.
Supervisor in Solapur
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent transporancy in management download to ground employees
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Job security. Even after getting highest rating in Jio your job won't be secured if you don't listen to your manager in his manipulation tasks.
- Job security - Bad
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Deputy Manager in New Delhi
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's real Great place of work If someone looking growth and improve your skill so JIO is always encourage Company culture is Good for Employee benefits, They think always employee benefits It's real thing able
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Need change Rehiring Policy
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Center Manager in Chennai
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Visionary company Innovative products and process Investment on manpower
- Job security - Good
Dislikes
Leadership vision Manpower training and empowerment HR policies Work culture
- Skill development - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Deputy Manager in Navi Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company’s work culture is very good and employee friendly
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Appraisal process and percentage of increment is very less as compared to other telecom companies
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Other Jio Reviews
Deputy Manager - Finance in Solapur
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Process and planing analysis
- Company culture - Good
Dislikes
MOD process, responsibility only thrown a single person as well as new fresher person if the join any vacant position his salary is high and existing employee salary unable to increase as per his work load. Very dislik this Look in to and action aviod the employee reduction
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Ran Configuration Engineer in Navi Mumbai
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
1. Very much deduction 2. Manager behavior very bad 3. Manager only do internal politics with their employees 4. Work-Life balance is Zero 5. There will be any time night shift with no shift allowance 6. Without intimation you will get less salary
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Manager Learning & Development in Meerut
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skill development opportunity. Interdepartmental and intradepartmental Job opportunity. Safety guidelines
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Need to do some work in Employee relations
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Software Developer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The best part of my job is the opportunity to constantly learn and grow. I'm exposed to new challenges regularly, which helps me develop both professionally and personally.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
“I enjoy my work so I never paid much attention to what I dislike. I just focused on what I love.”
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Fiber Engineer in Navi Mumbai
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
The team was racist and casteist. They denied me promotions specifically on the basis of my skin color. My boss hurled slurs at me.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
PMO Manager in Kolkata
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Infrastructure and facilities provided for work, courses provided to upskills are the only good points to like.
Dislikes
Work life balance, work culture is worst specially Kolkata circle, it is nightmare for youngsters who are progressive and growth minded. One should not join specially Kolkata circle if there is no other option left, State seniors Shubhendu Bhattacharjee never follows office work hours and expects others to extend work hours as per his suitability, worst leader I have ever seen in my 10yrs career. They will ruin your personal life and mental health. Even after all reports are available he will ask to in excel again and stress all team members. Never join for this position under his leadership, one will never grow and learn, he plays immense politics and will prevent your growth, and HR is just puppet to him, does nothing. Never considers employees personal emergency situation, and you will never get proper leave even in weekends....Read More
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Business Planning Manager in Navi Mumbai
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Manager can make you grow in the company else the general approach is very slow and the ask is always high
- Salary - Good
- Job security - Good
- Work satisfaction - Good
Dislikes
Process Improvements and system efficiency
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Sales Associate in Bhopal
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
only thing is that it is a reputed company
Dislikes
salary is very low. work life balance is bad. we have to cheat customers to achieve target and also if a customer complain to our senior that they are being cheated then pur job is in danger bur seniors also want us to cheat customer in a better way without being cought. also if there is festival comming then you have to work all 7 days for 2-3 weeks. no weekoffs given
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Channel Sales Lead in Srinagar
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security and brand name that's all
- Job security - Good
Dislikes
No promotions, no salary hike, no incentives, no work life balance, micro management, no HR stake, Senior business management runs whole structure with employee favouritism. Nothing to learn as such, no skill development.
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Head Sales and Distribution in Guwahati
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing much to like
Dislikes
Company politics and no direction It is one man show and all are busy saving one own skin in the process Zero HR policy and they have no role to play.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Customer Service Jobs at Jio
1-6 Yrs
₹ 3-4.5 LPA
1-6 Yrs
₹ 2.75-3.75 LPA
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Jio Reviews by Designations
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 Jio reviews submitted by Jio employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jio is the right company for you. 75% of employees reported the working days at Ji...o as Monday to Friday. 100% employees reported the work timings at Jio as Flexible timing. Read more- Home >
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