Jet Airways Senior Customer Service Officer Reviews
based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 2 May, 2020
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
4.1
Skill development
4.0
Salary & Benefits
3.1
Work-Life balance
3.1
Work Satisfaction
3.0
Promotions/Appraisal
2.2
Job Security
Jet Airways is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Jet Airways is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Senior Customer Service Officer in
Hyderabad / Secunderabad
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 02 May 2020
Likes
Jet airways closed last year..
Dislikes
No comment
Work Details
Work timings: Flexible Timings
Senior Customer Service Officer
Airport Servise/ Sr. CSA Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 24 Sep 2019
Likes
There is no target based. You just be vigiilant and with your experiance you achieve 100% OTP.
Dislikes
Growth and favouratism
Work Details
Operations
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Flying
Similar companies for Senior Customer Service Officer
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Mumbai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Jan 2023
Likes
I like all departments working in jet airways
Dislikes
No
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore Rural
Full Time
·
Bangalore Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Sep 2021
Likes
Jet airways is an wonderful company...it is the best place to work
Dislikes
Nothing
Work Details
Beautiful
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Mumbai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Jun 2023
Likes
All good nothing dislike
Dislikes
Management not good at all
Customer Service Associate in
Mumbai
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 01 Mar 2020
Likes
EXCELLENT TO WORK
LEARNED A LOT FROM JET
STILL AWAITING FOR ITS RESTART
Dislikes
GREAT WORK EXPERIENCE
STILL WILLING TO WORK
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 May 2024
Likes
Everything , work environment, good Management, Salary... have received awards for customer excellence... Jet was like a family a home to me...
Dislikes
It was challenging to deal with upset customers but it was the best time to show ur skills and bring a smile on customers face...
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 06 Apr 2019
Likes
It aims for excellence and growth of the airline and also encourage staff every single day.
Dislikes
Jet Airways also wants their staff should be perfectly groomed and perfection at work.
Work Details
Exciting!
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
New Delhi
Full Time
·
Flight & Airport Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 May 2024
Likes
I likedeverything the benefits n perks I have got.
Dislikes
I liked nothing but rather I learned new things.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Nov 2022
Likes
Good company to work
Dislikes
Nil
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 May 2023
Likes
Everything working with Jet Airways were the golden days of my life.
Dislikes
Sudden shut down
Customer Service Associate in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 24 Jan 2023
Likes
Professional services
Dislikes
Salary problem
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other Jet Airways Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Manager in
Mumbai (working remotely)
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 25 Apr 2024
Likes
good nice good great fantastic
Dislikes
very nice good great fantastic
Work Details
Work timings: Strict Timings
Csa Supervisor in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 Dec 2023
Likes
Yes ..I llike to work this company
Dislikes
No Problem of me for this company.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Front Office Receptionist in
New Delhi
Full Time
·
Administration Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Oct 2023
Likes
I like to work here because of its work culture and the staff is so helpful and supporting.🤗
Dislikes
Didn't find any reason yet to dislike.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Engineer in
New Delhi
Full Time
·
Engineering,line maintenance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Sep 2023
Likes
If started like to work with new owners with a hope of trust.
Dislikes
No dislikes but expect an honest approach to we previous employes regarding their loyolaty.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Aircraft Maintenance Engineer in
Mumbai
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Jan 2024
Likes
Salary and other benefits like free air travel
Dislikes
Working under pressure
Baggage Service Agent in
Mumbai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Good service ontime performance safety first
Dislikes
No
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, International Travel.
Cabin Crew in
Mumbai
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2023
Likes
Discipline
Self grooming.
Personally and profession skill development.
Dislikes
Odd shifts .
Lack of sleep
Continuous flights
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Security Supervisor in
Mumbai
Full Time
·
Security Supervisor Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 21 Feb 2023
Likes
excellent, the work atomsphrer was really superb, there is more to learn and develop the skills as well as we share and spend the good time with the working with our colleagues and the guests. The work satisfaction is amazing. we are highly glad and happy to work with Jet Airways. 11
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Cabin Crew in
New Delhi
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Jun 2023
Likes
Work culture is best here
Dislikes
Nothing as such- the company offers good work culture.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel.
Senior Customer Service Associate in
Kolkata
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 30 Jun 2023
Likes
Jet was the best Airline in India till last date.
Dislikes
Job security
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about Jet Airways's Senior Customer Service Officers
How is Jet Airways to work for?
Jet Airways is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Jet Airways is known for Company culture which is rated at the top and given a rating of 5.0. However, Job Security is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at Jet Airways read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Jet Airways?
According to AmbitionBox ratings, Jet Airways employees rate its salary and benefits as 4.0 out of 5. You can know more about Jet Airways Salaries at AmbitionBox
How is the work culture at Jet Airways?
Work culture is rated 5.0 at Jet Airways by 2 employees. While job security is rated 2.2 and work-life balance is rated 3.1 at Jet Airways. Read detailed reviews by employees of Jet Airways on AmbitionBox.