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Utkarsh Small Finance Bank

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based on 3k Reviews

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Utkarsh Small Finance Bank Senior Customer Service Officer Reviews

based on 15 reviews

Updated 24 Jun, 2023

Overall Rating

4.2/5

How AmbitionBox ratings work?

Category Ratings

4.3

Skill development

4.1

Job Security

3.8

Company culture

3.8

Salary & Benefits

3.8

Work-Life balance

3.8

Work Satisfaction

3.7

Promotions/Appraisal

15 reviews found

Sort by: Popular

Senior Customer Service Officer in Jamshedpur

Full Time

·

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 24 Jun 2023

Likes

Need to improvement in RA ops

Dislikes

No

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Customer Service Officer in Ballia

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 13 Dec 2020

Likes

Best knowledge by Bank

Dislikes

I like it working in usfb

Work Details

Overall experience is best in Bank

Work days: Monday to Saturday (Flexible Timings)

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Equitas Small Finance Bank Reviews

4.3

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HDFC Bank Reviews

4.8

• 5 Reviews

AU Small Finance Bank Reviews

4.9

• 4 Reviews

ICICI Bank Reviews

4.0

• 52 Reviews

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Senior Customer Service Officer in Siwan

Full Time

·

Retail Liabilities Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 10 Jan 2021

Likes

😎

Senior Customer Service Officer in Kauriram, gorakhpur

Micro banking operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 18 Sep 2022

Likes

Working bank platform

Dislikes

Salary is not giving according to work and working other district.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Officer in Bhagalpur

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Jan 2022

Likes

It's easy

Dislikes

Its easy

Work Details

Work days: Monday to Saturday (Flexible Timings)

Senior Customer Service Officer in Nagpur

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 12 Sep 2021

Likes

Job security is good, work culture is also good, time management is not so good, policies of company is also good.

Dislikes

Salary and timing is not good

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Customer Service Officer in Dhanbad

Giridih Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 19 Aug 2021

Likes

Not bad

Dislikes

Work environment is not good

Work Details

Okay

Work timings: Strict Timings

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Utkarsh Small Finance Bank.

Senior Customer Service Officer in Gazipur

Accounts Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Apr 2021

Likes

There were all the thinkg and seniors I've worked with

Dislikes

Nothing, there were all the things i like

Work Details

Excellent

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Customer Service Officer

Full Time

·

Employee Relations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 28 Sep 2019

Likes

Yes I like to do work with utkarsh small finance bank

Dislikes

Nothing dislike

Work Details

Managing cash data entry fill up a/c opening form , doing rd and fd of customers and doing center meeting in the absence of CO going to filed doing center meeting systematically

Work days: Alternate Saturday off (Flexible Timings)

Senior Customer Service Officer in Jabalpur

Branch operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 21 Jun 2020

Likes

Yes

Dislikes

No

Work Details

Work days: Alternate Saturday off (Strict Timings)

Senior Customer Service Officer

Micro banking Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 15 Feb 2019

Likes

Ok

Dislikes

Ok

Work Details

Ok

Work days: Monday to Friday (Flexible Timings)

Senior Customer Service Officer in Gorakhpur

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 23 Jul 2018

Likes

Good

Dislikes

Good

Work Details

Work timings: Strict Timings

Senior Customer Service Officer in Patna

Banking and finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 May 2018

Likes

Career growth

Dislikes

Nothing

Work Details

Exciting

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Customer Service Officer in Bhagalpur

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Jan 2019

Likes

Overall experience is good.

Dislikes

Salery paekdeg low

Work Details

Work timings: Strict Timings

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Utkarsh Small Finance Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Utkarsh Small Finance Bank reviews submitted by Utkarsh Small Finance Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Utkarsh Small Finance Bank is the right compa...Read more

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Utkarsh Small Finance Bank Reviews >
Utkarsh Small Finance Bank Senior Customer Service Officer Reviews

Gender Based Ratings for Utkarsh Small Finance Bank Senior Customer Service Officer

based on 14 reviews

Rated 4.1 for Skill Development and 3.7 for Work-Life Balance

Rated 4.3 for Skill Development and 4.2 for Job Security

Working Days for Utkarsh Small Finance Bank Senior Customer Service Officer

based on 15 reviews

Monday to Saturday

34%

Alternate Saturday off

33%

Monday to Friday

22%

Other

11%

Work Timings for Utkarsh Small Finance Bank Senior Customer Service Officer

based on 15 reviews

Flexible timing

Strict (9.30am - 6.30pm)

Strict (9am - 9pm)

46%

36%

18%

Shift Timings for Utkarsh Small Finance Bank Senior Customer Service Officer

based on 15 reviews

Day shift

100%

Business Travel for Utkarsh Small Finance Bank Senior Customer Service Officer

based on 15 reviews

No travel

80%

Within city

20%

Utkarsh Small Finance Bank Senior Customer Service Officer Salary

based on 77 salaries

₹1.6 L/yr - ₹3.3 L/yr

20% less than the average Senior Customer Service Officer Salary in India

View more details

Employee Benefits for Utkarsh Small Finance Bank Senior Customer Service Officer

Health insurance

2 total responses

Job/Soft skill training

2 total responses

Professional degree assistance

1 total response

Retirement benefits

0 total responses

View All

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