Infosys BPM Senior Technical Support Specialist Reviews
Updated 2 Sep, 2023
Overall Rating
2.0/5
based on 1
review
Rating distribution
Category Ratings
4.0
Salary
2.0
Company culture
2.0
Job security
2.0
Work-life balance
2.0
Skill development
2.0
Promotions
2.0
Work satisfaction
Infosys BPM is rated
2.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
...
Read more
Infosys BPM is rated
2.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Senior Technical Support Specialist in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 02 Sep 2023
Likes
Infosys offer handsome salary for every employer as per employer experience I also got 45% hick salary from last company 👍
Salary - Good
Dislikes
Infosys BPM location Gurgaon company management team and leadership is not supporting. Also not behaving same with every employee. They are offering some people to allow WFH with illogical reason but those people really do have need support, they just forcing for acceptor for off roaster or sick leave.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
System Engineer in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
3.0
Skill development
5.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 29 Jan 2025
Likes
They give free learning materials for cloud topics and provide free certification vouchers.
Job security - Excellent
Dislikes
In last three years they don't provide the salary hike and promotion. Even though I have best performance.
Salary - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work policy:
it depends upon the team.My team 5 days per week, others teams 2 or 3, days per week
Work days: Monday to Friday
(Flexible Timings)
Senior Associate in
Chennai
Full Time
·
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 26 May 2024
Likes
Has good job security and opportunities over many locations if want a change.
Job security - Good
Work-life balance - Good
Dislikes
If want good increment in salary at appraisal and promotion, it's definitely not possible here.
Salary - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Consultant in
Bangalore / Bengaluru
Full Time
·
IT Consulting Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 17 Feb 2024
Likes
Excellent Work Life balance, flexible timings, opportunity to learn at your own leisure
Job security - Excellent
Work-life balance - Good
Dislikes
Poor salary and benefits, clueless leadership, lavk of transperancy, extremely difficult to move across teams/units
Promotions - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Analyst in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Feb 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Senior Analyst in
Bangalore / Bengaluru
Full Time
·
Assessment / Advisory Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 01 Feb 2025
Dislikes
Salary - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Engineer in
Bangalore / Bengaluru
Full Time
·
Research & Development - Other Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
3.0
Job security
2.0
Promotions
1.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 31 Jan 2025
Likes
Nothing
Dislikes
Many things working for longer time
Salary - Poor
Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Systems Engineer in
Pune
Full Time
·
IT Infrastructure Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 30 Jan 2025
Likes
Nice work culture
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Hikes, salary
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 30 Jan 2025
Likes
The work life balance was there, you will get time to spend with family/friends. The seniors/leaders were easy to go.
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
No salary hike and promotions
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Systems Engineer in
Mangaluru
Full Time
·
IT Infrastructure Services Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
3.0
Skill development
5.0
Job security
1.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Jan 2025
Likes
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary - Bad
Promotions - Bad
Overall Rating
Senior Associate in
Pune
Full Time
·
Banking Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 26 Jan 2025
Likes
Company culture is good
Dislikes
Promotions
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor
Other Infosys BPM Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Specialist in
Hyderabad / Secunderabad
Full Time
·
Investment Banking, Private Equity & VC Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 08 Feb 2025
Likes
Office campus
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Infosys is very strict in Background verification if candidates fails to provide any required documents they will not onboard you. Also here is no pearks and additional benefits eg for transportation and meals we are required to pay from our pocket. Even employees working in night shift gets very less NSA as compared to other companies.
Salary - Poor
Promotions - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Processing Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 08 Feb 2025
Likes
I love the working environment and the support I get from the team. I donno for others but I get positive vibes as soon as I get inside the campus
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Salary hikes
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Specialist in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Feb 2025
Likes
Nothing to like in Infosys. No understanding towards employees, no job security, no work life balance and nothing.
Dislikes
I joined Infosys after resigning from my previous organization, for which I paid a buyout equivalent to two months' salary.
After completing one month of training and working for a total of four months at Infosys, I requested to be exempt from the night shift due to medical reasons offering to provide supporting documentation. However, my request was not accepted, and I was asked to submit my resignation instead....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Operations Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 30 Jan 2025
Likes
Learning, different style of leadership, top management are down to earth. Encourage automation, job security.
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Dislikes
Office politics which same across, slow growth, no deskilling for better opportunity. Career pathing is Nil, micro management. Salary is average
Salary - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Process Specialist in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
5.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 30 Jan 2025
Likes
It gives opportunity and job to next people. Atleast helps to kick start career.
Job security - Excellent
Dislikes
Manager was worst. Focus on micro-management and favorism. Too less salary offered. No hikes at all. Even manager's salary is too less. ODC are so bad. No place to eat in night shift. No microwave on the floor. Coffee machines never work.
Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Process Executive in
Bangalore / Bengaluru
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 29 Jan 2025
Likes
Nothing.
Dislikes
Terrible and toxic work culture. After leaving the organization also the team has not provided my documents and its been more than 60 days I am chasing them but not getting any proper response. Though I have inform them that I need to submit my doc. to the current organization still they are not providing my reliving letter. Its one of the worst company I have ever worked with.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technology Support Specialist in
Pune
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
2.0
Skill development
5.0
Job security
1.0
Promotions
2.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 27 Jan 2025
Likes
Job security and company culture, Infosys Pune phase 2 campus is very good to explore
Job security - Excellent
Company culture - Excellent
Dislikes
no promotions and salary hikes, Infosys hired employee in very low salary
Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Sme Process Specialist in
Bangalore / Bengaluru
Full Time
·
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 26 Jan 2025
Likes
very good companyvery good company towork with, lots of oppounity to lean / update Skill and personal growth. It is employee frendly. Lots of welness benefits.
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Salary is way low from the market. Annual increment is very low.
Salary - Bad
Work Details
Work policy:
No hybrid
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
SQL Database Administrator in
Bangalore / Bengaluru
Full Time
·
Technology / IT Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 Jan 2025
Likes
Hybrid
Can easily fool manager
Dislikes
Sarkari kam
No growth
Lot of politics
People think they are supreme by knowing new tech and some basic excel
They want to put you down for their small work and make it a big deal like its very difficult
People coming from other organisation try to outsmart and work as they are doing there and just setlle up there bcs its easy to keep going with contacts with leads
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Assistant Manager in
Pune
Full Time
·
Procurement & Purchase Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Jan 2025
Likes
Job security and work life balance is very good. Client appreciations and role readiness programs are good.
Company culture is also very good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary is too much on a lower level comparing with salaries in the market for same job levels/roles.
Yearly salary revisions are in single digits even though you get extraordinary ratings.
People also ask about Infosys BPM 's Senior Technical Support Specialists
How is Infosys BPM to work for?
Infosys BPM is rated 2.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Infosys BPM is known for Salary which is rated at the top and given a rating of 4.0. However, Company culture is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Infosys BPM read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Infosys BPM ?
According to AmbitionBox ratings, Infosys BPM employees rate its salary and benefits as 4.0 out of 5. You can know more about Infosys BPM Salaries at AmbitionBox
How is the work culture at Infosys BPM ?
Work culture is rated 2.0 at Infosys BPM by 1 employees. While job security is rated 2.0 and work-life balance is rated 2.0 at Infosys BPM . Read detailed reviews by employees of Infosys BPM on AmbitionBox.